AudioEye

Product Designer

• Create meaningful impact by deeply understanding what our customers need and translating that into better experiences
• Lead projects through the full design lifecycle: partner with PMs and engineers to define problems, explore solutions, test assumptions, ship, and measure
• Balance near-term constraints with long-term vision, defining what we build now and setting up what comes next
• Own problems wherever they lead, even when that takes you outside traditional design boundaries
• Move between strategic design work and hands-on execution. This role requires both, often in the same week
• Communicate design decisions and trade-offs clearly to cross-functional partners, executives, and stakeholders at every level
• Help build a culture of creative expression, experimentation, and craft
• Investigate implementation realities: understand constraints, costs, and technical opportunities before locking in direction
• Use AI-powered tools to accelerate workflows, explore concepts, and improve team productivity
• Identify and introduce tools or processes that solve real day-to-day problems

Senior Staff Product Designer

Program Manager

• Own and manage post-sale implementation programs, ensuring successful delivery and customer outcomes
• Establish and monitor key performance indicators, including time-to-value, implementation success rate, adoption metrics, and defect rates
• Define, implement, and continuously improve post-sale program management processes, workflows, and playbooks.
• Drive automation, process standardization, and operational improvements across post-sale programs
• Ensure comprehensive QA and testing processes for customer-facing deliverables
• Manage complex programs and multiple customer projects, ensuring alignment with scope, timeline, and resources
• Identify, track, and mitigate program risks and customer escalations
• Collaborate with cross-functional teams to align implementation objectives with customer success and product strategy
• Manage and coach a team of Project Management staff to ensure successful and timely delivery

Senior Staff Product Designer

Senior Manager, Program Management – Service Delivery