Personal Administrative Assistant / Executive Assistant
Prodeo Academy
Salary
💰 CA$60,000 - CA$65,000 per year
Job Level
Mid-LevelSenior
About the role
- Support and guide users via email, chat, and occasional calls
- Troubleshoot and resolve issues quickly and professionally
- Help improve internal processes
- Collaborate with a fully remote team to support nonprofits running fundraising events
- Assist users ranging from grassroots fundraisers to national nonprofits
Requirements
- Customer support experience (email/chat/Zoom)
- Tech-savvy with great communication skills
- Comfortable with Excel and basic web design
- Strong attention to detail and organization
- Eligible to work in Canada; fluent English
- Availability for schedule options: 4 x 10 hour days (Thu–Sun, 11:30AM–9:30PM PT) or 5 x 8 hour days (Thu–Mon, 1:30PM–9:30PM PT)
- Bonus: Experience in nonprofit fundraising events; familiarity with Slack, Notion, Intercom, Enchant; remote work experience & self-starter mentality
