Innovetive Petcare

Client Service Representative

Innovetive Petcare

full-time

Posted on:

Origin:  • 🇺🇸 United States • South Carolina

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Salary

💰 $15 - $18 per hour

Job Level

Mid-LevelSenior

About the role

  • Greeting clients and patients with warmth and professionalism
  • Answering phones, scheduling appointments, and managing client communications
  • Checking clients in and out, processing payments, and ensuring accurate billing
  • Maintaining organized, up-to-date patient records
  • Assisting with client education, including treatment plans, preventive care, and follow-up reminders
  • Collaborating with veterinarians and technicians to keep appointments running smoothly
  • Helping maintain a clean, welcoming lobby and reception area

Requirements

  • Previous veterinary, medical, or customer service experience preferred
  • Friendly, professional demeanor with excellent communication skills
  • Strong multitasking and organizational abilities
  • Tech-savvy and comfortable learning new software systems
  • Reliable, self-motivated, and team-oriented
  • Passionate about animals and delivering exceptional service to their families