Learning Experience Designer
GN Group
Senior Learning Experience Designer
Attentive
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $111,000 - $120,700 per year
Job Level
Senior
About the role
- Own the design and development of the learning materials that equip our Sales and Customer Success teams with the knowledge they need to succeed
- Design a range of learning solutions—including e-learnings, VILTs, and performance support tools that help our revenue teams achieve their goals
- Conduct deep needs analyses that identify performance gaps and define clear learning objectives
- Manage instructional design projects from scoping to completion, effectively communicating timelines, progress, and deliverables to stakeholders
- Own the ongoing maintenance of learning programs, ensuring all content remains relevant, effective, and up-to-date
- Optimize our Learning Management System (LMS) to ensure a seamless and intuitive experience for learners
- Serve as a design expert, providing constructive feedback to peers to uphold our team's high standards for quality and consistency
- Stay current with the latest trends and best practices in learning design and technology, applying modern approaches to engage a diverse, remote-first audience
- Partner closely with leadership, enablement, cross-functional stakeholders, and subject matter experts (SMEs) to translate business needs into practical, innovative, and effective training
Requirements
- Minimum of 5 years of experience in instructional design or learning design
- Minimum of 2 years of experience designing for frontline employees in sales and/or customer success roles, ideally in technology or SaaS environments
- Exceptional storytelling skills with the ability to translate complex ideas into clear, engaging, and visually compelling learning materials
- Strong cross-functional project management and organizational skills, with the ability to manage multiple projects and priorities simultaneously
- Proficiency in learning technology tools such as Articulate Storyline-Rise, Canva, etc
- Experience with Learning Management System (LMS) management (bonus for Highspot experience)
- Experience with, or enthusiasm for leveraging AI tools to streamline personal workflow or to create learning materials
