Attentive

Manager

• Lead a team of Implementation Consultants for strategic customer launches
• Balance operational rigor, customer outcomes, and team development
• Collaborate cross-functionally with Sales, Customer Success, and Product teams
• Act as a point of escalation for executive-level customers

Implementation Manager

General Counsel

• Structure, draft, and review SaaS agreements and Data Protection Agreements with clients and contracts with strategic partners, vendors and service providers
• Work closely with internal business teams to identify, investigate, and manage legal risk across a wide range of product, marketing, and business initiatives
• Engage in customer-facing communication regarding our contracts
• Help formulate legal policy and process across the organization as it matures and grows
• Remain knowledgeable on relevant industry and privacy laws and regulations

Commercial Counsel

Full-stack Engineer

• architect and build the foundational platform components that enable AI / ML engineers and data scientists to train, deploy, and serve models,
• operate as a technical force multiplier, setting the technical direction for AI and ML infrastructure across Attentive’s AI organization,
• lead through influence and technical excellence, advocating for long-term architectural progress while balancing immediate platform needs,
• design and implement inference pipelines with champion/challenger shadow testing and automated model promotion

Staff Software Engineer, ML Platform

Customer Success Manager

• Lead and scale a team of 25 CSMs and managers
• Manage, hire, and develop a team of Customer Success Managers
• Partner with regional Sales, Renewals, and Professional Services leadership
• Design and drive strategic improvements
• Implement new processes and operations
• Be a thought leader and establish executive relationships
• Create a culture of accountability and execution
• Work with the internal executive team to translate customer feedback into specific product requirements

Director, Customer Success – East

• Collaborate with senior engineers to design, build, and maintain features for Attentive’s AI-powered messaging journeys.
• Write clean, efficient, and testable code, participating in code reviews and team discussions.
• Help improve system reliability, scalability, and performance as our products grow.
• Debug and troubleshoot issues in production, learning how to build resilient distributed systems.
• Contribute to technical documentation and knowledge sharing across the team.
• Learn and apply best practices in software engineering, AI integration, and agile development.

Software Engineer I

Product Analyst

• Measure results and deliver insights on new products across their development lifecycle: experimentation, launch, post-launch and at scale.
• Help define the trajectory of new product launches and identify areas of opportunity within existing launches / mature products.
• Provide recommendations to product managers and the executive team to inform the product roadmap.
• Break down complex problems, build solutions, and deliver actionable and data-driven insights.

Senior Product Analyst, Strategy and Operations

Sales Engineer

• Serve as the technical backbone of our sales process, guiding prospects through solution evaluations and overcoming technical challenges
• Develop and deliver customized product demos that address customer-specific use cases
• Collaborate with cross-functional teams to optimize client solutions and ensure a seamless experience from onboarding to implementation
• Act as the go-to expert for technical inquiries, including security and compliance assessments
• Share insights with product teams to help shape the roadmap and improve our competitive edge
• Lead product enablement initiatives to empower internal teams and enhance overall effectiveness

Principal Sales Engineer – Expansion

Product Designer

• Own the design and development of the learning materials that equip our Sales and Customer Success teams with the knowledge they need to succeed
• Design a range of learning solutions—including e-learnings, VILTs, and performance support tools that help our revenue teams achieve their goals
• Conduct deep needs analyses that identify performance gaps and define clear learning objectives
• Manage instructional design projects from scoping to completion, effectively communicating timelines, progress, and deliverables to stakeholders
• Own the ongoing maintenance of learning programs, ensuring all content remains relevant, effective, and up-to-date
• Optimize our Learning Management System (LMS) to ensure a seamless and intuitive experience for learners
• Serve as a design expert, providing constructive feedback to peers to uphold our team's high standards for quality and consistency
• Stay current with the latest trends and best practices in learning design and technology, applying modern approaches to engage a diverse, remote-first audience
• Partner closely with leadership, enablement, cross-functional stakeholders, and subject matter experts (SMEs) to translate business needs into practical, innovative, and effective training

Senior Learning Experience Designer

• Lead the design, development, and deployment of distributed data applications and contribute to engineering culture at Attentive
• Partner closely with cross-functional teams to create high-impact search platform features that deliver personalized experiences
• Mentor engineers, provide technical leadership, and drive technical excellence
• Contribute to strategic planning for the engineering department and company-wide engineering initiatives, including process improvements and infrastructure upgrades
• Anticipate and advocate for the future of the Attentive platform and proactively design solutions
• Act as the technical connector across engineering, product, and design to ensure high quality software and impactful products
• Multiply the effectiveness of others by facilitating cross-team work and reducing project complexity
• Build and maintain the search platform that empowers clients to curate audience segments used for personalization across the platform

Senior Software Engineer, Search Optimization

Platform Engineer

• Manage, optimize, and secure the Snowflake environment to ensure reliable, high-performance access to data at scale
• Build and maintain infrastructure as code (Terraform, Spacelift, etc.) for consistent and auditable environments
• Implement proactive monitoring, alerting, and SLA enforcement to keep the platform highly available and resilient
• Optimize queries, storage, and compute usage to deliver fast, cost-efficient workloads
• Enforce security policies, access controls, and compliance standards (e.g., SOC2) across the platform
• Automate workflows, streamline operational processes, and maintain clear documentation and runbooks
• Partner closely with our Snowflake account team to ensure alignment and accountability
• Collaborate with BI, ML, Data Science, and Engineering teams to support evolving data needs and accelerate product delivery

Senior Snowflake Platform Engineer

Salesforce Developer

• Architect, configure, and develop end-to-end Salesforce solutions using declarative tools (Flows, Validation Rules, Approvals) and programmatic development (Apex, Lightning Web Components)
• Build and optimize quoting, pricing, and complex product configurations
• Serve as a technical leader within the Revenue Tech team, guiding best practices around development, configuration, and integrations
• Partner with GTM, Success, Finance, and other internal teams to translate business needs into technical requirements
• Ensure system scalability, performance, and data integrity across Salesforce and integrated systems
• Create comprehensive architectural diagrams, process flows, and solution documentation
• Support the evaluation and selection of technologies, tools, and third-party applications that complement the end-to-end ecosystem

Senior Salesforce Architect

Vice President

• Work closely with internal business teams to identify, investigate, and manage legal risk across a wide range of product, engineering, marketing, content, and business initiatives
• Ensure our products are compliant with US and internal laws and regulations, including privacy laws and relevant industry rules
• Advise and support our internal stakeholders with respect to compliance issues that affect client campaigns
• Help formulate legal policy and process across the organization as it matures and grows
• Develop and maintain a set of internal policies, programs and resources with respect to compliance
• Remain knowledgeable on relevant industry laws and regulations
• Act as first line of defense for any legal complaints
• Work with outside counsel on any litigation matters

Vice President, Product and Litigation

Security Engineer

• Architecture Design & Code Reviews: Perform secure design reviews, testing and code reviews of new systems and product features.
• Automation & Tooling: Design, develop, implement and maintain tools to secure our code and underlying systems from development to delivery.
• Engineering Support: Provide hands-on support to engineers to deploy security solutions, integrate security processes, harden services and remediate vulnerabilities.
• Threat Modeling: Lead the development of comprehensive threat models for new and existing products and infrastructure.
• Vulnerability Management: Establish and manage a vulnerability management lifecycle for our applications.
• Security Guidance: Establish secure coding practices and provide continuous security guidance to developers across engineering.
• Documentation: Responsible for developing and maintaining security documentation and reports derived from penetration testing activities and product security tools.

Staff Security Engineer, Product Security

Account Manager

• Build and Scale Agency Partnerships: Develop and execute scalable programs—events, enablement initiatives, and community-building efforts—that strengthen our relationships with growth agencies and increase their revenue impact.
• Drive Net-New Acquisition: Identify, recruit, and onboard new agency partners aligned with Attentive’s customer base, creating a diverse and high-performing partner ecosystem.
• Cross-Functional Leadership: Partner with Product, Marketing, and Sales leadership to align strategies, influence roadmaps, and deliver joint go-to-market initiatives that accelerate growth.
• Coach and Develop Talent: Lead, mentor, and scale a team of Agency Partner Managers and the Agency Success team, building a high-performance culture and ensuring the team consistently exceeds targets.
• Be the Voice of the Agency Ecosystem: Advocate for and promote our partners externally in the marketing ecosystem. Advocate internally for agency partners by surfacing market insights and feedback, ensuring our partner program and product evolve with their needs.

Director, Agency Growth Partnerships

Data Scientist

• Develop innovative strategies for company’s mobile products.
• Drive end-to-end analytics projects in collaboration with Product, Engineering, and cross-functional teams to shape and implement product strategy and investment decisions.
• Deliver compelling, data-driven presentations to leadership, influencing product direction and strategic priorities.
• Leverage large, complex datasets to address diverse challenges using advanced analytical and statistical methods.
• Establish and track product success through goal setting, forecasting, and monitoring key performance metrics to identify trends and inform decision-making.
• Analyze opportunities and identify levers to improve product performance, offering actionable insights and driving product roadmaps.
• Elevate the Product Analytics discipline within Attentive by promoting best practices in analytics, experimentation, and goal-setting, optimizing workflows, and enhancing tools.
• Position is 100% remote & reports to HQ in New York, NY.

Product Analytics Lead

Product Manager

• Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
• With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
• Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Lead Product Manager, AI Campaigns

Operations

• Lead Deliverability for Attentive\u2019s Messaging Strategy & Operations team. The Deliverability Team ensures Attentive\u2019s messaging channels, including SMS, are operating reliably, at scale, and with industry-leading deliverability. You\u2019ll set the vision, drive strategic initiatives, and guide a high-performing team through complex challenges that range from resolving high-priority deliverability issues to building the processes, tools, and partnerships that keep our messaging performance at the forefront of the industry.
• This is a highly cross-functional leadership role. You\u2019ll partner with Product, Engineering, and Client Strategy teams, as well as our messaging partners, to ensure messages reach end users quickly and consistently, proactively identify and prevent issues, and scale our operations for future growth.

Senior Manager, Messaging Strategy & Operations, Deliverability

• Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement.
• Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance.
• Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
• With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns.
• Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries.
• About the Role: As a Technology Partnerships Manager, (Independent Software Vendor) ISV Partners, you will play a key role in shaping Attentive’s strategy for Independent Software Vendor (ISV) partnerships. Your primary responsibility will be to identify, onboard, and scale ISV partners that enhance customer value, accelerate revenue growth, and strengthen our partner brand. The ideal candidate has a strong background in managing ISV partnerships, driving cross-functional alignment, and executing impactful go-to-market (GTM) strategies that foster mutual growth for both Attentive and our ISV ecosystem.