serve as technical authority post-sale to solve Enterprise customer implementation challenges
partner with Customer Success Managers for onboarding and integrations
lead technical deep-dive sessions to align customer engineering goals with DX platform
design tailored technical solutions for unique business requirements
act as trusted advisor for developer experience analytics and deployment methodologies
capture technical feedback to inform product roadmap

Requirements

exposure to programming (Ruby/Rails or Python)
solid understanding of APIs and RESTful services
experience with version control systems like Git and GitHub CLI
familiarity with SQL (Postgres preferred)
knowledge of CI/CD pipelines, deployment workflows, and branching strategies
excellent communication and presentation skills
experience leading high-stakes technical workshops and executive-level discussions
organizational skills to manage multiple Enterprise implementations simultaneously

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

RubyRailsPythonAPIsRESTful servicesGitGitHub CLISQLPostgresCI/CD

Soft Skills

communicationpresentationleadershiporganizational