Project Engineer
ANP Advanced Network Products, Inc: A Coretelligent Company
AzureCitrixCloudCyber SecurityDNSFirewallsVMware
Junior Systems Engineer
Atlas Technica
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
Junior
Tech Stack
AzureCyber SecurityVMware
About the role
- Perform IT Support services to users onsite
- Use of a ticketing system to manage support queries
- Maintain documentation and comply with rules and guidelines of the organization
- Adhere to strict change control procedures
- Work collaboratively with Systems Engineers and Sr. Systems Engineers for technical growth and problem resolution
- Report to Client Technology Manager
- Periodic travel to customer office locations within the metropolitan area
- Support primarily Microsoft 365 stack and basic Windows Server/AD administration
Requirements
- At least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
- End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
- Strong verbal and written communication skills, responsibility, and follow-through
- Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
- Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
- Basic understanding of networking concepts
- Periodic travel to customer office locations within the metropolitan area
- Ability to complete physical requirements: lift/carry up to 50 lbs; stand/sit for extended periods; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands; reach above head or below knee level; work around machinery and material handling equipment
- (Desirable) Financial industry experience including familiarity with Bloomberg, Thompson Reuters, FactSet, CapIQ
- (Desirable) Experience working in an MSP environment
- (Desirable) Support of Sophos or similar product for endpoint threat management
- (Desirable) Basic understanding of virtualization platforms such as VMware or Hyper-V
- (Desirable) Experience utilizing the ConnectWise suite of products
- (Desirable) Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
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