Atlas Technica

Bookkeeper

• support and oversee payroll and benefits operations across the US & UK
• ensure accurate and compliant processing of payroll and benefits
• assist with reconciliations
• support employees and managers with payroll- and benefits-related inquiries
• own, process, and oversee payrolls for all employees in the US and UK, as well as international contractors
• coordinate with vendors managing payroll in Hong Kong, Singapore, and other global regions
• ensure accurate and timely payroll processing for US and UK employees
• reconcile payroll and funding reports with Finance and external vendors
• partner with managers to ensure timely submission of timesheets, overtime approvals, and job changes for payroll
• independently research and resolve payroll discrepancies
• maintain compliance with US federal/state and UK tax, labor, and pension regulations
• document and maintain SOPs for payroll and benefits workflows
• oversee annual payroll and benefits compliance activities
• maintain accurate payroll and benefits documentation to support audits and SOC 2 controls
• liaise confidently with payroll vendors and benefits brokers
• communicate benefits information and support employee inquiries
• support ad-hoc projects such as system updates

Payroll and Benefits Manager

Operations

• Reports to: TechOps Manager
• Design, implement, and support scalable multitenant solutions that serve both internal staff and external customers
• Research and development of new solutions and implementation of established solutions according to best practice/documentation
• Create and update technical documentation of the solutions
• Provide second-line support for these solutions directly to end users or to other Atlas Technica employees
• Act as an SME on the multitenant solutions and provide escalation support
• Stay informed about new features released by vendors for existing solutions and research new vendors
• Day-to-day user support working with a mixture of services, vendors, and applications
• Identify day-to-day manual tasks and optimize/automate processes to improve scalability and operations

TechOps Engineer

Support Engineer

• Provide internal infrastructure support for internal systems
• Support Windows 11 Laptops, Desktops, Azure AVD, Entra ID, Intune, MS Defender, VOIP system
• Use ConnectWise Manage and ScreenConnect
• Collaborate with internal infrastructure team and report to Internal Support Manager
• Work remotely and collaborate with teams across different time zones

Senior Internal Support Engineer

Systems Engineer

• Perform IT Support services to users onsite
• Use of a ticketing system to manage support queries
• Maintain documentation and comply with rules and guidelines of the organization
• Adhere to strict change control procedures
• Work collaboratively with Systems Engineers and Sr. Systems Engineers for technical growth and problem resolution
• Report to Client Technology Manager
• Periodic travel to customer office locations within the metropolitan area
• Support primarily Microsoft 365 stack and basic Windows Server/AD administration

Junior Systems Engineer

Security Analyst

• Review vulnerability reports and research scalable remediation solutions.
• Collaborate with Support/NOC to schedule remediations and facilitate maintenance windows.
• Work with CS/Engineering to script and automate remediations and track progress in ticketing system.
• Address third-party vulnerability management overlaps and apply remedies for clients.
• Provide accurate and timely responses to Due Diligence Questionnaires (DDQs).
• Review and analyze findings from risk assessments and penetration tests; recommend remediation strategies.
• Participate in Business Impact Analyses and tabletop exercises.
• Measure alignment with Microsoft benchmarks in Intune and improve scores.
• Harden workstation builds, cloud infrastructure, and security configurations.
• Perform SOC 2 maintenance tasks, test restores, and review phishing tests and training.
• Review SIEM logs and assist in addressing cybersecurity incidents.
• Work with NOC and outsourced SOC on remediation runbooks and perform additional security tasks as assigned.

Information Security Analyst

Account Executive

• Identify and target high-value prospects through research, networking, referrals, and outbound engagement
• Own the full enterprise sales cycle, from strategy development and prospecting to contract negotiation and deal closure
• Develop deep, consultative relationships with senior stakeholders and position Atlas Technica as a strategic partner
• Lead solution-driven conversations and deliver tailored proposals that align technology strategy with business objectives
• Represent Atlas Technica at leading industry conferences and events, positioning the company as a trusted MSP provider within the financial sector
• Collaborate closely with technical architects and operations teams to ensure solutions meet complex enterprise requirements
• Identify opportunities for upselling and cross-selling across our suite of services to drive organic account growth
• Serve as a thought leader by providing clients with insights on emerging technologies, industry trends, and evolving best practices
• Maintain precise CRM data, forecast accurately, and deliver executive-level reporting on pipeline performance

Sales Executive

Sales

• Identify and target high-value prospects through research, networking, referrals, and outbound engagement.
• Build and maintain a robust, high-quality pipeline of enterprise opportunities.
• Conduct in-depth needs assessments to understand client challenges and position Atlas Technica as a trusted technology partner.
• Deliver tailored presentations and compelling proposals that demonstrate business value.
• Manage the full sales lifecycle, including RFP responses, contract negotiations, and deal closure.
• Develop long-term, consultative relationships with clients and decision-makers.
• Identify opportunities for upselling and cross-selling across our suite of managed services.
• Serve as a strategic advisor, helping clients maximize their investments in IT infrastructure.
• Represent Atlas Technica at industry conferences and events to build brand awareness and cultivate relationships.
• Leverage market insights to stay ahead of evolving client needs and industry trends.
• Partner closely with internal teams to align solutions with client requirements.
• Maintain accurate CRM records and deliver regular pipeline and performance updates to leadership.

Sales Associate

Account Manager

• Shape the client experience, enhance brand presence, and expand the network of high-end clients and partners
• Oversee client onboarding processes and conduct internal training to ensure industry-leading client experience best practices
• Develop and maintain brand presentations and marketing materials that reflect the company's value proposition
• Represent Atlas Technica at industry conferences, networking events, and forums as a brand ambassador
• Plan, coordinate, and oversee company-hosted events and manage participation in trade shows to ensure strong ROI
• Identify and pursue sponsorship and strategic partnership opportunities aligned with brand and growth objectives
• Manage communications related to events, partnerships, and client engagement, including crafting invitations and announcements
• Support social media content development and campaigns in collaboration with the digital marketing team
• Act as a liaison between the sales team and clients, gathering feedback, facilitating introductions/referrals, and nurturing long-term relationships