AT&T

Project Manager

• Responsible for planning, executing, monitoring, and managing projects
• Creates / enforces policies for effective data management
• Implement procedures for data management and analysis

Data Project Manager – Government

Manager

• Manages the IT investments, projects, initiatives and activities that are planned and in-progress across the portfolio

Distribution IT Portfolio Manager – Government

Technical Writer

• Provides skilled technical writing support for projects
• Assists in collecting and organizing information required for preparation of reports, studies, and analyses
• Edits customer deliverables and documents and has a demonstrated ability to work independently or under general direction

Junior Technical Writer – Government

Director

• Leads an enterprise-wide Reactive Problem Management function covering the full application portfolio; accountable for consistent execution, quality, and outcomes of post-incident problem investigations.
• Ensures problems reach true root cause using structured analysis and evidence-based conclusions; sets quality standards for problem records, timelines, and closure criteria.
• Creates, assigns, and rigorously tracks corrective and preventive Action Items, driving cross-team accountability through completion and validating effectiveness in reducing recurrence and improving resiliency.
• Partners with application, platform, infrastructure, network, security, and operations teams after service restoration to coordinate investigations, remove blockers, and align on remediation plans.
• Drives measurable improvement in resiliency, reduction in customer disruption, and reduced MTTR through elimination of repeat incidents, improved detection/diagnostics, and better operational readiness.
• Uses impact, recurrence, and risk to influence engineering and platform backlogs, ensuring the highest-value remediation work is prioritized and delivered without direct change/governance ownership.
• Produces clear, executive-ready summaries of root cause, contributing factors, risk exposure, remediation progress, and expected impact; escalates when commitments or timelines are at risk.
• Manages and develops a team of 7–10 Problem Managers/analysts; coaches structured problem-solving, stakeholder management, and crisp documentation; sets expectations for pace, rigor, and accountability.
• Establishes and maintains standard operating practices for intake, severity/priority, aging management, escalation, and closure; ensures consistency across business units and application teams.
• Identifies systemic patterns across incidents and problems, recommends enterprise-level resiliency improvements, and drives preventative initiatives based on trend and impact analysis.

Associate Director – Technology II

Sales

• Direct and supervise the sales team, providing guidance, support, and mentorship to enhance skills and performance.
• Continuously monitor and evaluate team performance, providing constructive feedback and coaching to ensure targets are met and resources are utilized effectively.
• Develop and implement sales strategies to generate new opportunities, expand existing accounts, and drive revenue growth.
• Manage key client relationships, provide expertise and consultation for complex problems, and participate in important negotiations to ensure customer satisfaction and loyalty.
• Allocate and manage sales territories to ensure optimal coverage and maximize opportunities.
• Oversees entry to senior-level sales employees, responsible for executing sales plans, assigning tasks, and adherence to company policies.

Business Sales Manager

Administration

• Oversee the daily functioning and performance of technology systems across a geographically dispersed environment, including Retail Stores, Executives, and Mobile/Handheld work environments.
• Manage the setup, configuration, and deployment of new technology solutions, designing, configuring, and testing updates and modifications to desktop, network, telephony, voice, video, applications, and operating systems.
• Rapidly respond to and resolve technical problems, providing tier 2 and tier 3 support.
• Provide 24x7 direct technical support for all technology and infrastructure, consulting with clients and support groups.
• Act as a single point of contact for clients to understand their technology needs, support AT&T sponsored events, and collaborate with third-party vendors for comprehensive support and solutions.

Client Technical Specialist

Consultant

• The Security Systems IV&V (Independent Verification & Validation) Engineer leads and executes IV&V efforts for our network systems infrastructure projects.
• Plan, coordinate, and execute comprehensive IV&V activities for network and security infrastructure projects.
• Develop and maintain IV&V methodologies, checklists, and documentation to ensure detailed coverage and traceability.
• Evaluate system architectures, configurations, and deployments for compliance with requirements and standards.
• Conduct thorough assessments, audits, and testing of network components (routers, switches, firewalls, etc.) to validate security, functionality, and performance.
• Identify gaps, risks, and non-conformities, providing actionable recommendations for remediation and risk reduction.
• Prepare and deliver clear, comprehensive IV&V reports for stakeholders, highlighting findings, risks, and suggested improvements.
• Work with cross-functional teams (including engineering, operations, and project management) to ensure timely resolution of identified issues.
• Lead or support continuous monitoring activities, integrating vulnerability assessment findings into risk analyses and corrective action plans.
• Apply and validate NIST SP 800-53 controls, manage the full RMF lifecycle (NIST SP 800-37), and support FedRAMP and FISMA compliance.
• Mentor junior staff, fostering a culture of collaboration and continuous improvement.

Lead Consultant, Professional Services

Customer Support

• Coordinating schedules of team members
• Handling the daily administration of compliance documentation
• Supporting your manager with reporting tools and the distribution of team reports
• Working with supply chain to manage inventory/support fleet management

Integrated Sales Support Representative

Systems Engineer

• The Lead Sales System Engineer drives the design, implementation, and optimization of advanced technical sales solutions, serving as a subject matter expert to ensure successful customer integration of company products and services.
• Serve as a subject matter expert, providing technical guidance and consultation to direct sales teams and customers on the design, customization, and implementation of complex technical products and services.
• Lead the design, development, and implementation of advanced sales solutions, continuously identifying and implementing process enhancements in collaboration with product architects and the development community.
• Ensure product integration, troubleshoot and escalate issues, support sales plans, and provide training to sales teams and customers.
• Manage deployment projects, align technical solutions with business goals, and lead technical discussions in client meetings.
• Design solutions, support sales presentations, create prototypes, maintain product knowledge, and document systems and processes.

Lead Sales System Engineer – 4 Channel

Account Executive

• Create meaningful connections with customers through personalized sales expertise
• Meet sales targets and earn commissions
• Use a consultative sales approach to guide customers
• Engage with the community through events and online orders
• Make outbound calls to existing and potential customers

Bilingual Spanish Retail Sales Consultant

• Take the lead at the center of where it all happens – our retail stores.
• Oversee store operations, manage and develop a team.
• Ensure AT&T customers experience our best-in-class services, entertainment, and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Ensure that customers are provided with an extraordinary experience with our products and services.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Assistant Manager, Store/Kiosk

Product Marketing

• Design, develop, and implement launch strategies and marketing programs.
• Develop and execute GTM plans for new products.
• Conduct deep market analysis to identify customer needs and emerging trends.
• Craft compelling product stories that differentiate AT&T’s offerings in the marketplace.
• Collaborate with product management, sales, operations teams and external business partners.
• Establish/monitor KPIs and metrics to evaluate the success of marketing initiatives.
• Introduce modern marketing tactics adapted for enterprise deployment.

Lead Product Marketing – New Products

• Create meaningful connections with every customer
• Guide customers through options on the sales floor
• Work a schedule between 9am-9pm, including weekends
• Participate in community events and outreach efforts
• Fill online orders and make outbound calls

Retail Sales Consultant

• Create meaningful connections with every customer
• Use a consultative sales approach on the sales floor
• Meet sales targets and earn commissions
• Work a schedule between 9 am and 9 pm including weekends
• Participate in community events and make outbound calls to customers

• Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home.
• Work independently to deliver personalized sales interactions at scheduled appointments.
• Close the deal by offering hands-on demos, Wi-Fi assessments, tech delivery and issue resolutions.
• Kick off with paid training to set you up for success in the field.
• Connect with existing customers daily with scheduled appointments provided by AT&T.

Data Project Manager – Government

Distribution IT Portfolio Manager – Government

Junior Technical Writer – Government

Associate Director – Technology II

Business Sales Manager

Client Technical Specialist

Lead Consultant, Professional Services

Integrated Sales Support Representative

Lead Sales System Engineer – 4 Channel

Bilingual Spanish Retail Sales Consultant

Assistant Manager, Store/Kiosk

Lead Product Marketing – New Products

Retail Sales Consultant

Bilingual Spanish Retail Sales Consultant

Field Sales Representative