Client Technical Specialist

AT&T

Specialist Client Technical Administration overseeing technology systems for AT&T's operations. Managing daily tasks and providing technical support in a client-facing role in Mesa, Arizona.

Posted 5/10/2026full-timeMesa • Arizona • 🇺🇸 United StatesJunior💰 $64,200 - $96,400 per yearWebsite

About the role

Key responsibilities & impact

Oversee the daily functioning and performance of technology systems across a geographically dispersed environment, including Retail Stores, Executives, and Mobile/Handheld work environments.
Manage the setup, configuration, and deployment of new technology solutions, designing, configuring, and testing updates and modifications to desktop, network, telephony, voice, video, applications, and operating systems.
Rapidly respond to and resolve technical problems, providing tier 2 and tier 3 support.
Provide 24x7 direct technical support for all technology and infrastructure, consulting with clients and support groups.
Act as a single point of contact for clients to understand their technology needs, support AT&T sponsored events, and collaborate with third-party vendors for comprehensive support and solutions.

Requirements

What you’ll need

1+ years’ related experience
Certification is required in some areas.
Bachelor’s degree (BS/BA) in Computer Science preferred

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technology systems managementsetup and configurationdeployment of technology solutionsdesktop supportnetwork supporttelephony supportvoice and video supportapplication supportoperating systems supporttier 2 and tier 3 support

Soft Skills

problem-solvingclient consultationcollaborationcommunicationtechnical support

Certifications

technology certification