AT&T

Business Operations

• Process Improvement: Identifying inefficiencies in current business processes and recommending and/or implementing solutions to optimize operations
• Data Analysis and Reporting: Collecting, analyzing, and interpreting data to provide actionable insights for business decision-making
• Documentation and Compliance: Ensuring business operations comply with internal policies and external regulations
• Project Coordination: Assisting in the planning, execution, and monitoring of projects
• Other duties as assigned: Supporting processes related to globalization of operations, inventory management, communication & stakeholder engagement, cost analysis, and/or quality management

Principal Business Ops Analyst

Account Executive

• Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home.
• Connect with our existing customers daily and engage with warm prospects effectively.
• Close the deal by offering hands-on demos, Wi-Fi assessments, tech delivery, and issue resolutions.
• Receive paid training and ongoing learning opportunities.

Field Sales Representative

• Join an elite group of sales professionals bringing customized experiences directly in the customer’s home
• Connect with existing customers daily using strong negotiation skills
• Offer hands-on demos, tech delivery, and issue resolutions
• Deliver personalized sales interactions at scheduled appointments
• Engage with warm prospects provided by AT&T

Bilingual Spanish Field Sales Representative

• Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home
• Connect and introduce the latest technology and services to customers
• Close the deal by offering hands-on demos, Wi-Fi assessments, and tech delivery
• Engage with warm prospects effectively during scheduled appointments
• Use strong negotiation and communication skills to make sales happen

Bilingual Mandarin Field Sales Representative

• Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home
• Connect with customers by offering hands-on demos, Wi-Fi assessments, and tech delivery
• Work independently to deliver personalized sales interactions at scheduled appointments
• Coaching, mentoring, and ongoing learning opportunities will keep you on track and tech-savvy
• Negotiate and communicate effectively to close sales

Sales

• Direct, mentor, and support a team of sales professionals to achieve peak performance and foster ongoing skill development.
• Design and execute sales strategies to generate new business, expand existing accounts, and achieve ambitious revenue targets.
• Build and maintain strong relationships with mid-market clients, resolve complex challenges, and participate in major negotiations to ensure satisfaction and loyalty.
• Allocate territories and resources to maximize coverage and business opportunities.
• Execute sales plans, assign responsibilities, monitor results, and drive hiring and promotion decisions to build a high-performing team.

Sales Manager

• Create meaningful connections with customers through personalized sales expertise
• Use a consultative sales approach guiding customers through their options
• Work a schedule between 9am-9pm, including weekends
• Conduct community events, fill online orders, and make outbound calls to customers
• Meet sales targets and earn commission through the AT&T product suite

Bilingual Spanish Retail Sales Consultant

Program Manager

• Lead the communication and engagement strategy for the Officer and organization by preparing executive reviews, board updates, and materials for Town Halls, key events, and social media.
• Facilitate clear and effective communication between the Officer and internal and external stakeholders.
• Manage projects from initiation to completion, ensuring timely delivery within budget and quality standards.
• Oversee organizational and customer events that support Public Sector’s communication strategy.
• Develop and maintain detailed project plans, schedules, and resource allocations.
• Collaborate with the Leadership Team to prepare and align customer engagement plans with strategic objectives.
• Maintain regular communication with stakeholders, customers, and vendors to manage expectations and project progress.
• Monitor project deliverables to ensure quality standards are met.
• Proactively identify, analyze, and resolve risks or issues.
• Exercise sound judgment and strict discretion, upholding the highest standards of privacy and security in handling sensitive executive communications and documents.

Principal Project/Program Manager – Government

• End-to-End Project Management: Supporting projects from initiation to completion, ensuring they are delivered on time, within budget, and meet defined quality standards.
• Project Planning and Scheduling: Developing and maintaining detailed project plans, schedules, resource allocations, and status reports to guide project execution and ensure alignment with objectives.
• Stakeholder and Vendor Communication: Maintaining regular communication with stakeholders, clients, and vendors to provide project updates, facilitate meetings, and manage expectations.
• Quality Assurance and Issue Resolution: Ensuring adherence to quality standards by reviewing project deliverables and taking proactive measures to identify, analyze, and resolve any issues or risks.
• Craft and deliver compelling executive-level narratives: Distill complex data into clear, actionable insights for senior leadership.
• Develop and design high-impact presentations: Translate analytical findings into strategic recommendations aligned with business objectives.
• Collaborate cross-functionally: Gather information and shape cohesive stories that resonate with executive audiences and drive informed decision-making.
• Plan, coordinate, and manage large-scale internal events: Develop event strategies, overseeing logistics, managing budgets, and ensuring seamless execution to deliver impactful experiences that align with organizational objectives.
• Draft, edit, and distribute clear and engaging internal communications: Ensure employees are informed, aligned, and motivated around key initiatives, organizational updates, and leadership messages.
• Other duties as assigned: Supporting processes related to resource management, data analysis, reporting, and/or team collaboration. This position may represent the organization in providing a front door for requests that do not have a clear owner, which requires a good overall knowledge of business functions.

Administration

• Assess current network infrastructure and identify areas needing upgrades.
• Coordinate with worldwide partners to plan and schedule patch deployments, minimizing disruptions to operations.
• Collaborate with security teams to prioritize patching efforts based on the severity and impact of vulnerabilities.
• Perform firmware and software updates on existing network devices.
• Utilize automated patch management tools to streamline the patching process.
• Monitor the network post-upgrade to ensure stability and performance.
• Troubleshoot and resolve any issues that arise during and after the upgrade process.
• Conduct thorough testing to ensure network performance, reliability, and security.
• Maintain comprehensive documentation of all patch management activities, including patch status, deployment schedules, and testing results.
• Communicate upgrade plans and progress to stakeholders.
• Ensure all network upgrades adhere to security policies and standards.
• Continuously evaluate and improve patch management processes and tools.
• Stay updated with the latest developments in patch management technology and best practices.
• Ensure compliance with internal policies, industry standards, and regulatory requirements related to patch management.
• Assess the risks associated with delaying or not applying certain patches.
• Work closely with other incident response teams to ensure rapid remediation of vulnerabilities.

Senior Network Upgrade Administrator

• Create meaningful connections with customers through personalized sales expertise
• Guide customers through sales options using a consultative approach
• Participate in community events and manage online orders
• Make outbound calls to existing and potential customers
• Meet sales targets to earn commissions

• Create meaningful connections with every customer with personalized sales expertise.
• Use a consultative sales approach guiding customers through their options.
• Be a part of the community through events, filling online orders, and making outbound calls to existing and potential customers.
• Work a schedule between 9am-9pm, including weekends.

Retail Sales Consultant

• Create meaningful connections with every customer, with your personalized sales expertise.
• Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products.
• Use a consultative sales approach guiding customers through their options.
• Be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
• Work a schedule between 9am-9pm, including weekends.
• Flexible and open to change to stay current with evolving tech and customer’s needs.

• Use a consultative sales approach guiding customers through their options
• Create meaningful connections with every customer
• Work a schedule between 9am-9pm, including weekends
• Participate in community events, fill online orders, and make outbound calls

Collections

• Leads, coaches, and develops representatives to exceed all sales, collections, and retention objectives, service metrics and customer experience metrics
• Manages the day-to-day operations from executing leadership academy tactics, designing incentive plans, and creating an environment that promotes engagement
• Responsible for hiring, attrition, ramp plans, and grievance process
• Utilizes strong product and pricing knowledge, exercises judgment, and resolves complex problems
• Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates

Principal Business Ops Analyst

Field Sales Representative

Bilingual Spanish Field Sales Representative

Bilingual Mandarin Field Sales Representative

Field Sales Representative

Sales Manager

Bilingual Spanish Retail Sales Consultant

Principal Project/Program Manager – Government

Principal Project/Program Manager – Government

Senior Network Upgrade Administrator

Bilingual Spanish Retail Sales Consultant

Retail Sales Consultant

Bilingual Spanish Retail Sales Consultant

Bilingual Spanish Retail Sales Consultant

Manager – Sales Loyalty, Retention/Collections