ASUS

Ecommerce

• Own the product strategy and roadmap for the B2B partner platform, integrations, and new projects.
• Define and evolve core platform systems, including eligibility infrastructure, APIs (eligibility, reporting).
• Partner closely with IT, PM, accounting, logistics, design, 3rd Party, HQ team and service teams to ensure platform capabilities meet B2B needs.
• Creates and manages ongoing loyalty program management, including roadmap updates, prioritization, and sequencing to support business goals.
• Execute strategies across the member lifecycle acquisition, engagement, retention, and reactivation.
• Work closely with the CRM team to develop, test, and optimize loyalty messaging and communication flows, ensuring the right message reaches the right member at the right tier stage.

Senior Platform Manager – eCommerce

Product Manager

• Own the North America gaming motherboard portfolio
• Define product positioning, segmentation, and value propositions tailored to gamers, enthusiasts, and system builders
• Act as the voice of the NA market to HQ, influencing product design, features, and pricing
• Lead new product introductions (NPI) and go-to-market (GTM) execution across key channels
• Develop launch strategies, messaging, and sales enablement materials
• Analyze market trends, competitor products, and pricing strategies within the gaming motherboard space
• Collaborate with Sales, Marketing, FAE, Operations, and HQ teams to execute business plans

Product Manager – Gaming Motherboards

Inside Sales

• Serve as the primary point of contact for sales representatives and customer accounts, addressing their needs and ensuring a high level of service.
• Review and process customer orders, confirm pricing, and ensure order accuracy and completeness.
• Handle customer inquiries, resolve issues, and manage return processes in a timely and professional manner.
• Monitor shipment schedules and proactively follow up to ensure on-time delivery.
• Collaborate cross-functionally with internal departments including Accounting, Logistics, and Marketing to ensure smooth operational flow.
• Prepare and distribute weekly reports for planning and fulfillment tracking.
• Participate in scheduled weekly meetings with customers and sales teams to discuss status updates and opportunities.
• Enter and process customer purchase orders promptly and accurately.
• Generate and deliver weekly reports for internal stakeholders and customers, including sales and account management teams.
• Maintain regular communication with customers, propose product promotions, and monitor inventory levels and sales performance.
• Coordinate with Sales, Product Managers, freight forwarders, and customers to ensure timely and efficient delivery of shipments.
• Work with Warehouse and Accounting teams to confirm order shipments, invoice accuracy, and manage product returns.
• Must be able to solve both practical and complex problems and deal with a variety of factors in situations where only limited standardization exists.
• Must be able to multitask and operate in a fast-paced environment, while maintaining a disciplined approach to complete all tasks.
• Ability to work under tight and frequently changing deadlines in a dynamic business environment is necessary.

Inside Sales Assistant

Supply Chain

• Support daily transportation and distribution operations to ensure timely, cost-effective, and compliant product movement
• Manage shipment execution, carrier coordination, and issue resolution while assisting with retail chargebacks and freight claims
• Coordinate daily outbound and inbound shipments across FTL, LTL, and parcel carriers
• Communicate with carriers, warehouses, and internal teams to ensure on-time pickups and deliveries
• Track shipments, proactively identify delays or issues, and take corrective action
• Prepare and review shipping documents including BOLs, PODs, and invoices
• Maintain accurate shipment data in systems, ERP, and retailer portals
• Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors
• Dispute invalid chargebacks by gathering supporting documentation (PODs, BOLs, carrier confirmations, retailer guidelines)
• Work cross-functionally with warehouse, customer service, and transportation teams to prevent recurring chargebacks
• Track chargeback trends and assist with root-cause analysis and process improvements
• File, track, and resolve freight claims related to loss, damage, or shortage
• Coordinate with carriers, warehouses, and customers to collect claim documentation
• Ensure claims are submitted within carrier and regulatory timelines
• Manage claim status through resolution and recovery
• Maintain organized records for audits and reporting
• Communicate daily with carriers regarding scheduling, service issues, and shipment exceptions
• Support carrier compliance with retailer routing guides and shipping requirements
• Assist with carrier performance tracking and service issue documentation

Logistics Coordinator

Business Development Rep

• Responsible for driving sales and developing relationships within the SMB and Mid-Market segments in California
• Manages an assigned account base and expands ASUS product presence across key commercial verticals such as Retail, Hospitality, Healthcare, Manufacturing, Finance, and Non-Profit
• Works closely with internal teams and external partners to identify opportunities, build strategic relationships, and execute go-to-market strategies that grow revenue and strengthen ASUS’s position in the market
• Proactively identifies sales opportunities with assigned Reseller accounts
• Focuses to develop ASUS relationships and engagement within all levels of the assigned account base
• Executes a business plan focused on driving unit/revenue growth and measurement against defined targets for the assigned account base
• Maintains multiple contacts within a large customer base, providing routine communication about ASUS products, programs, offers, and promotions
• Travels to various customer locations to conduct face-to-face trainings and meetings to further develop ASUS business
• Weekly, routine onsite engagement to drive awareness and visibility for both short-term & long-term sales opportunities/pipeline

Senior Business Development Manager

• Leading the strategy, planning, and execution of ASUS server solutions within the Open Platform Business Group
• Drives business growth through product strategy, customer engagement, and cross-functional collaboration
• Owning and hitting/exceeding annual sales targets
• Partner with customers to understand business needs and align ASUS server solutions accordingly
• Clearly articulate ASUS value propositions through proposals, presentations, and executive-level discussions
• Create and present win-win business cases, negotiate ASUS presence at named accounts
• Collaborate closely with Product Management, Sales, Engineering, and Marketing to plan product assortments aligned with business goals
• Analyze market trends, competitive landscape, and customer feedback to identify new opportunities
• Lead and support RFI, RFP, and RFQ responses
• Participate in pre-sales engineering discussions requiring technical and commercial expertise
• Manage multiple concurrent projects in a fast-paced, deadline-driven environment

Senior Platform Manager – eCommerce

Product Manager – Gaming Motherboards

Inside Sales Assistant

Logistics Coordinator

Senior Business Development Manager

Senior Product Manager – Server