Astreya

Program Manager

• Manage Forecasting & Ordering capacity needed for NPI programs
• Analyze and report cycle-over-cycle demand changes for Cloud Mass Market, Enterprise, and Infrastructure demand. Provide key customer level insights across these categories for relevant stakeholders.
• Build and improve reporting sources and dashboards based on analysis.
• Conduct demand & supply management hygiene (including attenuation & judgment), strategize on a roadmap to mitigate hygiene risks, and implement necessary solutions to drive forecast accuracy.
• Partner with cross-functional teams to update critical customer demands.
• Support key demand workstreams, including process and system improvements.
• Manage and track demand related program milestones, timeline, and overall deliverables.
• Leverage metrics and KPIs to enhance and improve demand & supply management space.

Project & Program Management III

Project Manager

• Plan and coordinate aspects of internal projects from initiation to delivery
• Gather and maintain project requirement lists
• Provides weekly project updates including action item updates
• Schedules and coordinates project reviews and follows up on assigned actions
• Effectively and accurately communicate status to the project team
• Maintains and monitors project plans, project schedules, work hours and expenditures
• Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager
• Takes part in organizing, attending and participating in stakeholder meetings
• Documents and follows up on important actions and decisions from meetings
• Collaborates with various regional teams responsible for project resources and ticket resolution
• Assists with daily monitoring of the ticketing system, reassigning tickets where required
• Produces regular reports as required
• Assists with identifying trends or recurring problems and escalates to management for resolution
• Assists with locating and defining new process improvement opportunities
• Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers
• Other duties as required

Project Coordinator II

Network Engineer

• Serving as the first point of defense for all network-related incidents, providing 24x7 network support for production and corporate network
• Troubleshooting layer 1-3 issues and maintain WAN, BGP, ISIS, LAN, FHRP, VLAN, STP, etc. and related services
• Proactively monitor production network health, assess potential risks and take mitigation actions to ensure quick service restoration
• Deliver customer-centric support through multiple communication channels
• Create and update standard operating procedures (SOPs) for network changes management, issue analysis and mitigation strategies
• Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints
• Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend)
• Troubleshooting network issues and outages
• Participate in global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure
• Handle multiple vendor switch on various servers in dealing with hardware/software issues
• Handle traffic, and any queries raised by ISP/Partners
• Provide support for any incidents such as input errors, CRC, RMA etc.

Network Engineer II

• Overseeing, planning, and executing complex, high-impact projects from initiation to completion.
• Developing comprehensive project charters, scope documents, and resource plans.
• Conducting feasibility studies, stakeholder analyses, and risk assessments to determine project viability.
• Preparing detailed project schedules, budgets, and work plans.
• Leading multidisciplinary teams, assigning tasks, managing workloads, and monitoring performance.
• Using project management tools (e.g., MS Project, Jira, Trello) to track milestones, tasks, and deliverables.
• Ensuring timely and accurate communication of project status, risks, and key decisions to stakeholders.
• Identifying potential risks and developing mitigation strategies early in the project lifecycle.
• Proactively addressing challenges and resolving issues, escalations, and conflicts in a timely manner.
• Utilizing quantitative and qualitative data to inform decision-making and optimize project outcomes.
• Overseeing project budgets, including forecasting, tracking expenses, and reporting on variances.
• Negotiating and coordinating contracts with vendors and third-party service providers where applicable.
• Optimizing resource allocation and capacity planning to deliver projects on time and within budget.
• Establishing and maintaining strong relationships with internal and external stakeholders.
• Facilitating regular project status meetings, presentations, and executive briefings.
• Managing change requests and ensuring alignment on project scope, timelines, and costs.
• Conducting post-project reviews to identify lessons learned and best practices.
• Sharing knowledge and mentoring junior project managers, promoting consistent project management standards.
• Staying up to date with industry trends, emerging technologies, and best practices.

Project & Program Management IV

Data Analyst

• Create data visualizations
• Troubleshoot and test database technical issues with development team
• Create monthly Excel and Google Sheets files from database
• Independently analyze data sets to identify opportunities for increased accuracy and efficiency
• Perform quality assurance on data to determine potential data gaps
• Handle data-related technical issues and support data infrastructure needs
• Assemble large, complex data sets that meet functional / non-functional business
• Work with data and analytics experts to strive for greater functionality in our data systems. Other duties as required.

Data Analyst III

DevOps Engineer

• Create and maintain optimal data pipeline architecture
• Assemble large, complex data sets that meet functional / non-functional business requirements
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs
• Create data tools for team members to assist them in building and optimizing analytics production
• Work with data and analytics experts to strive for greater functionality in our data systems
• Other duties as required

Data Engineer III – Reliability Engineer

• Develop comprehensive project charters, scope documents, and resource plans
• Conduct feasibility studies, stakeholder analyses, and risk assessments to determine project viability
• Prepare detailed project schedules, budgets, and work plans
• Lead multidisciplinary teams, assigning tasks, managing workloads, and monitoring performance
• Use project management tools (e.g., MS Project, Jira, Trello) to track milestones, tasks, and deliverables
• Ensure timely and accurate communication of project status, risks, and key decisions to stakeholders
• Identify potential risks and develop mitigation strategies early in the project lifecycle
• Proactively address challenges and resolve issues, escalations, and conflicts in a timely manner
• Oversee project budgets, including forecasting, tracking expenses, and reporting on variances
• Negotiate and coordinate contracts with vendors and third-party service providers where applicable
• Optimize resource allocation and capacity planning to deliver projects on time and within budget
• Establish and maintain strong relationships with internal and external stakeholders
• Facilitate regular project status meetings, presentations, and executive briefings
• Manage change requests and ensure alignment on project scope, timelines, and costs
• Conduct post-project reviews to identify lessons learned and best practices
• Share knowledge and mentor junior project managers, promoting consistent project management standards
• Stay up to date with industry trends, emerging technologies, and best practices

Project and Program Manager IV

• Represent network infrastructure design and deployment requirements across global data center environments
• Collaborate with cross-functional teams (engineering, design, construction, and operations) to define and integrate space, power, cooling, and connectivity requirements into data center designs and standards
• Support the development and evolution of network infrastructure standards, technical references, and design processes
• Conduct construction administration and site visits; partner with architects, engineers, contractors, and construction teams to validate network builds against standards
• Provide guidance and education to design, construction, and operations teams to ensure alignment with design intent and minimize site-level deviations
• Support commissioning, provisioning, and operational readiness of network infrastructure across global sites
• Drive strategic initiatives focused on efficiency, scalability, innovation, and standardization of network infrastructure
• Build and maintain strong relationships with internal stakeholders, cross-functional partners, and external vendors
• Support automation, tooling & AI initiatives to improve consistency, quality, and efficiency across infrastructure design and deployment

Business Analyst

• Lead the configuration, maintenance, security, and global user access management for ProjectWise (V8i, CONNECT Edition, and Cloud) and Egnyte platforms
• Oversee system architecture, backend data structures, and cross-platform integrations
• Leverage PowerShell extensively to write queries, automate routine administrative tasks, manage bulk data migrations, and build custom workflow automations
• Ensure robust integration between ProjectWise and Autodesk suites (AutoCAD, Autodesk Forma, Revit)
• Troubleshoot complex software configuration, network routing, and application-level issues for Autodesk products
• Plan and execute system upgrades, environment configurations, and the rollout of new software versions or cloud migrations
• Provide Tier 3 expert-level technical support for engineering, project management, and document control teams
• Partner directly with Bentley and Autodesk technical support to resolve deep-seated system defects
• Establish compliance protocols, maintain rigorous access control documentation, and deliver comprehensive User Acceptance Testing (UAT) and training to drive company-wide platform adoption

Business Analyst IV

Infrastructure Engineer

• Manage and maintain core Microsoft infrastructure services including Windows Server, Active Directory, DNS, DHCP, and file services; working knowledge of Linux.
• Design and implement enhancements and dependent solutions as the environment evolves toward a unified hybrid infrastructure model.
• Administer, support, enhance, and implement new solutions for hypervisor and hyperconverged environments including Hyper-V and Azure Local.
• Manage clustering and high availability configurations across both platforms.
• Administer and enhance storage platform configurations including NetApp SAN and HPE Nimble; leverage NetApp Cloud Insights for storage and compute monitoring.
• Administer existing SQL Server Enterprise platforms including high availability and disaster recovery configurations.
• Design and implement new solutions spanning on-premises and Azure SQL services.
• Administer and maintain data protection and recovery platforms including Rubrik Security Cloud and Azure Site Recovery as part of an integrated hybrid DR strategy.
• Administer and enhance security platforms including Tanium endpoint security and Microsoft Defender for Cloud.
• Leverage Arc-enabled capabilities to extend security visibility and continuously improve security posture across hybrid environments.
• Manage and maintain certificate lifecycle and PKI infrastructure using Palo Alto certificate management; support public certificate management through DigiCert.
• Administer and enhance infrastructure monitoring platforms including New Relic and Azure Monitor.
• Respond to alerts and incidents while driving improvements to monitoring coverage and capabilities.
• Design, deliver, and maintain hybrid infrastructure solutions across Azure and Azure Arc environments using established IaC practices with Terraform, Terraform Cloud, and GitHub.
• Implement supporting components including managed identities, Key Vault, diagnostic logging, and NSGs in compliance with established policies and standards.
• Contribute to the design and delivery of modular, self-service infrastructure solutions across the hybrid ecosystem.

Senior Hybrid Infrastructure Engineer

• Collaborate with the Sourcing team to obtain product cost data
• Collaborate with PLM (Product Lifecycle Management) and Engineering teams to monitor and verify BoM changes
• Utilize internal cost system to generate BoM (Bill of Materials) cost rollup and comparison report
• Setup and maintain correct personnel, assembly and commodity settings in the cost system
• Assist in generating bi-weekly, monthly and ad-hoc product cost reports
• Identify and track appropriate performance measures, leading key performance indicators and associated drivers
• Be proactive in reviewing information, identifying inconsistencies, trends and issues for management
• Assist in maintaining consistent processes and standard formats, as well as design reporting summaries and scorecards
• Identify and understand opportunities and risk potential in the forecasts and help analyze their impact
• Support efforts in preparing communication to management and executive teams on areas of concern and actions required to meet financial commitments
• Support report automation efforts for the group; assist in the assessment and implementation of decision support tools
• Other duties as required

Data Analyst II

Engineer

• Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.
• Perform fault isolation based on the troubleshooting outcome.
• Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.
• Work cross-functionally and cross-regionally with other optical and network operational support teams.
• Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact.
• Manage and escalate critical events while communicating clearly and concisely.
• Document and optimize operational processes and procedures.
• Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
• Identify areas for automation and create or participate in the solution with scripting or coding skills.
• Support deployment, and move, add, change teams.
• Partner with audit teams to ensure accurate inventory and documentation.
• Document and follow RMA processes and procedures for all relevant vendors.
• Detect and diagnose various error/failure conditions across an array of server types.
• Other duties as required.

Optical Engineer III

Mechanical Engineer

• Lead the design and delivery of complex data hall infrastructure projects.
• Develop detailed layouts for compute, storage, networking, structured cabling, power, and cooling infrastructure.
• Coordinate project activities across engineering, operations, and deployment teams.
• Lead small engineering teams and provide coaching, mentoring, and technical guidance.
• Review and approve engineering drawings and technical documentation.
• Drive adherence to design standards, quality requirements, and operational best practices.
• Perform advanced troubleshooting and support infrastructure optimization initiatives.
• Participate in customer meetings, technical reviews, and project planning discussions.
• Identify risks, dependencies, and design constraints while proposing mitigation strategies.

AI Infrastructure DC Design Engineer III

• Provide solutions that help attain business outcomes.
• Responsible for rationalizing and governing all system alerts to ensure they align with department priorities, operational coverage models, and service reliability goals.
• Define alerting standards, review and approve alerts before they are routed to the 24x7 Eyes-on-Glass Operations team, and establish a scalable approach to cataloging alert response instructions (runbooks/playbooks).
• Operate at the intersection of the IT Operations Command Center (OCC), engineering/application teams, platform/monitoring tool owners, and service owners, ensuring alerts are actionable, prioritized, and paired with clear response guidance.
• Establish and maintain a department-wide alert rationalization framework that evaluates alerts for: business/service criticality and operational priority, actionability, signal-to-noise, and ownership.
• Perform regular alert reviews to ensure alert quality, correct routing, and alignment with operational coverage.
• Lead continuous improvement efforts to reduce alert fatigue while preserving detection of true incidents and high-impact degradation.
• Define and enforce alerting standards.

Project & Program Management III

Project Coordinator II

Network Engineer II

Project & Program Management IV

Data Analyst III

Data Engineer III – Reliability Engineer

Project and Program Manager IV

Network Engineer

Network Engineer

Business Analyst IV

Senior Hybrid Infrastructure Engineer

Data Analyst II

Optical Engineer III

AI Infrastructure DC Design Engineer III

Lead Business Analyst – Alert Management, Observability Standards