Astreya

Data Analyst

• Develop and maintain complex data models and visualizations to track key performance indicators (KPIs) related to demand forecasting, capacity planning, and supply chain operations.
• Utilize strong SQL skills to extract, transform, and analyze large datasets from various sources, including internal databases, external APIs, and cloud-based platforms.
• Design and implement data pipelines to automate data collection, cleaning, and processing, ensuring data accuracy and integrity.
• Conduct in-depth analysis of supply chain and product utilization data to identify trends, patterns, and anomalies, and provide actionable insights to optimize resource allocation and improve operational efficiency.
• Collaborate with cross-functional teams, including demand planners, supply planners, and product managers, to understand their data requirements and provide tailored reports and dashboards.
• Proactively identify opportunities for process improvement and automation, and develop innovative solutions to enhance data analysis capabilities.
• Contribute to the development of processes and procedures to improve data accuracy.
• Implement dashboards to drive clear communication around the story being told by the data.

Operations

• Provide advanced troubleshooting and fault isolation for escalated server and network incidents, utilizing iDRAC, Redfish, and Cisco CLI tools to diagnose and resolve complex issues.
• Execute firmware, BIOS, and driver updates on Dell PowerEdge servers following standardized procedures, ensuring minimal service disruption and maintaining system stability.
• Perform IOS/NX-OS firmware and software updates on Cisco routers and switches, adhering to change management protocols and conducting post-update validation.
• Manage hardware break/fix procedures for server infrastructure, coordinating with Dell support for warranty claims, parts ordering, and scheduling on-site technician dispatch.
• Conduct regular network health audits and performance analysis, identifying potential bottlenecks and recommending optimization measures to prevent service degradation.
• Collaborate with the SRE team to enhance monitoring dashboards and refine alerting thresholds, ensuring proactive detection of infrastructure instability or security events.
• Mentor and provide technical guidance to L1 engineers, conducting knowledge transfer sessions and assisting with complex ticket resolution to build team capability.

Operations Coordinator II

Engineer

• Lead hardware provisioning activities, including advanced RAID configuration and disk array optimization, to meet performance and redundancy requirements for high-write-volume security applications such as video storage systems.
• Configure and validate Integrated Dell Remote Access Controller (iDRAC) and Lifecycle Controller settings, ensuring firmware baselines are established using Dell OpenManage before OS deployment.
• Independently deploy operating systems via PXE boot automation or iDRAC Virtual Media methods, including Windows Server and hardened Linux distributions, ensuring compliance with corporate standards.
• Design and implement network segmentation strategies using VLANs and dedicated subnets to isolate physical security traffic (CCTV, PIDS, Intercom) from management networks.
• Configure Quality of Service (QoS) policies on Cisco Catalyst switches to prioritize high-bandwidth video streams, ensuring low latency and minimal packet loss for live monitoring and retention systems.
• Manage Power over Ethernet (PoE/PoE+) budgeting and monitoring on access layer switches, ensuring reliable power delivery to IP cameras, door readers, and security panels.
• Implement network device hardening best practices on Cisco IOS devices, including Access Control Lists (ACLs), disabling unnecessary services, and securing management protocols (SSH/HTTPS).
• Coordinate with network engineers and physical security installation teams to validate network readiness, port activations, and successful device-to-server communication paths.
• Execute comprehensive validation testing, including bandwidth saturation tests, physical layer distance checks, and latency measurements, before operational handoff to sustainment teams.
• Develop detailed documentation, including logical and physical topology diagrams, VLAN matrices, IP assignment records, and configuration backups.
• Provide 24x7 technical support for all in-scope infrastructure systems, performing root cause analysis and implementing corrective actions for medium-complexity issues.
• Deliver weekly project status updates and maintain programming sheet validations, as-built documentation, and asset management system accuracy throughout the deployment lifecycle.

Installation Engineer

Full-stack Engineer

• Software Developers play a key role in the design, installation, testing and maintenance of our software.
• Consults with supervisor, systems analysts, other programmers, and end users to gather information about program intent, functions, features, data requirements, input requirements, output requirements, internal and external checks and controls, hardware and operating system environment, and interfaces with other systems.
• Participates in design and writing of program specifications based on consultations with supervisor, systems analysts, other programmers, and end users.
• Converts designs and specifications into computer code.
• Engages in the process of compiling code into programs and corrects errors detected in the compile process.
• Participates in creating test transactions and running tests to find errors and confirm the program meets specifications.
• Analyzes code to find causes of errors and revise programs.
• Engages in writing and maintaining documentation of changes to computer code, programs, and specifications.
• Designs and codes layouts for onscreen user interfaces, printed outputs, and interfaces with other systems.
• Participates in user review and technical documentation written by others to confirm consistency with program operations.
• Provides technical assistance by responding to inquiries regarding errors, problems, or questions with programs.
• Revises programs for corrections, enhancements, or system environment changes.
• Trains end users or technical support staff to use and support programs. Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Software Developer II

Program Manager

• The Project & Program Management II role is responsible for planning and coordinating all aspects of internal information, system-specific projects from initiation to delivery.
• Projects often involve network, server, or software implementation and upgrades, and PC deployment.
• The role coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments.
• The role develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints.
• Projects may vary in number, size and complexity.
• Applies company policies and procedures to resolve a variety of issues.
• Works on problems of moderate scope.
• Receives general instructions on routine work and detailed instructions on new projects.

Project & Program Management II

• Manage multiple, complex, cross-functional and technical projects.
• Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.
• Responsible for managing/tracking program milestones, timeline, and overall deliverables.
• Lead creation and maintenance of comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
• Take a leadership role in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management.
• Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.
• Responsible for internal process improvements; remove gaps, across multiple teams and functions.
• Ensure risks are accounted for and provide risk mitigation strategies.
• Primary project point of contact for vendor partners and internal stakeholders.
• Coordinate and manage regularly scheduled meetings with core teams.
• Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Project & Program Manager IV

Supply Chain

• The Senior Supply Chain Manager at Astreya is a strategic leadership role pivotal in driving end-to-end supply chain operations for our largest strategic account.
• This role demands more than just operational oversight; it requires a visionary leader capable of shaping supply chain strategy, owning client relationships, and structuring global teams for maximum efficiency.
• You will take full ownership of the ecosystem: from Order Management and 3PL coordination to high-level demand planning, ensuring that our logistics and inventory strategies align perfectly with the client’s fast-paced infrastructure requirements.
• Lead and mentor a global team of supply chain planners, fostering a culture of continuous improvement, collaboration, and high performance.
• Oversee the coordination of remote deployments and returns, managing Third-Party Logistics (3PL) partners to ensure seamless execution and adherence to SLAs.
• Develop and execute long-term supply chain strategies that align with company goals, focusing on efficiency, cost reduction, and process optimization.
• Collaborate with various departments to forecast demand accurately, ensuring supply plans align with customer needs and business goals.
• Champion the delivery of top-tier customer service throughout the supply chain. Ensure that all processes, from procurement to final delivery, are customer-centric and aim to exceed client expectations.

Senior Supply Chain Manager

• Fiber Optic Splicing and Troubleshooting: Perform high-quality fiber optic splicing, including troubleshooting high losses and failures in the network.
• Fiber Administration: Apply expertise in OSP fiber administration practices to maintain and enhance the fiber network.
• OTDR Testing and Analysis: Conduct OTDR testing to assess fiber optic cable integrity and analyze test results to ensure optimal performance.
• GIS and Record Maintenance: Utilize GIS-based fiber management systems for network planning and updates.
• Vendor and Stakeholder Coordination: Manage relationships with vendors and cross-functional teams, ensuring smooth coordination of tasks and deliverables.
• Project Management: Lead and manage multiple projects simultaneously, ensuring all tasks are prioritized and completed within deadlines.
• Attention to Detail and Quality Assurance: Review and edit splice matrices for accuracy and verify new scopes of work.
• Team Leadership and Coordination: Organize and lead meetings with cross-functional teams to ensure alignment and progress.
• Technical Proficiency: Utilize software tools such as FIM, ACC, Gaudi, Ultron, and Glassworks (where applicable).
• Safety and Compliance: Ensure adherence to all safety regulations and compliance requirements associated with OSP work.
• Documentation and Reporting: Create and maintain detailed records, including MOPs (Methods of Procedure), SOWs (Statements of Work), SOPs (Standard Operating Procedures), and job aids.

Outside Plant Engineer II

Scrum Master

• Coach, mentor, and guide multiple Agile teams in delivering high-quality products
• Facilitate Scrum/SAFe ceremonies including PI Planning, Iteration/ Sprint Planning, Daily Stand-ups, Scrum of Scrums, Backlog refinements, Sprint Reviews, and Retrospectives for multiple cross-functional teams
• Partner with Product Owners to ensure backlog refinement, prioritization, and healthy sprint commitments
• Track and communicate key Agile metrics (velocity, burndown, cycle time, lead time) to stakeholders and leadership
• Drive continuous improvement initiatives and foster a culture of experimentation and learning
• Mentor junior Scrum Masters and contribute to the Agile Center of Excellence
• Collaborate with engineering managers, architects, and delivery leads to align team execution with organizational goals
• Support release planning and coordinate dependencies across teams in a scaled Agile environment (SAFe or similar)

• The Project & Program Management Manager administers projects, allocating resources, assisting in the update of project plans, following up on project tasks with resources relating to projects, assists in tracking deliverables, milestones, and analysis of project data.
• Works on issues of diverse scope where analysis of a situation or data needs evaluation of multiple factors, including a familiarity with current business trends.
• Follows processes and operational policies while selecting methods and techniques for obtaining solutions.
• Acts as advisor to subordinates to meet schedules and/or resolve technical problems.
• Develops and administers schedules, performance requirements.
• May have budget responsibilities.
• Oversees multiple, cross-functional and technical projects.
• Collaborates with Astreya team members, leaders and individual contributors, as well as collaborate with customer business stakeholders.
• Aligns with the internal Astreya team and customer stakeholders on priorities and service improvement timelines.
• Structures and drives project planning and schedules, defines what project success would look like and drives execution to meet milestones and organizational objectives.
• Owns all program reporting and metrics delivery.
• Collaborates with the Astreya and the customer to develop and maintain service reporting dashboards.
• Owns the standard Monthly Operational Reporting (MOR) and Quarterly Business Review (QBR) decks and ensures timely updates and completion by the responsible Astreya service owner.
• Manages a diverse group of employees.
• Implements personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place.
• Works closely with Talent Acquisition Teams to develop pipeline and process for hiring strong candidates and interview where necessary.
• Collaborates with internal teams to gather requirements and drive solutions with all internal and external stakeholders through all stages of assigned projects from the roadmap.
• Further, develops and maintains resources through coaching and guidance to understand career projection and build a succession plan for future career growth opportunities.
• Other duties as required.

Global IoT Program Manager

Project Manager

• Organize and enrich existing Jira tickets with clear descriptions, ownership, due dates, components, labels, and linked guidance
• Create new Jira tickets for third party, internal systems, 1st party products based on provided inputs
• Build and configure departmental dashboards that surface open work, progress, and metrics
• Apply a consistent framework across hundreds of tickets to support accurate reporting
• Work with the Privacy team to ensure each requirement is captured correctly
• Support light documentation needs and weekly review cycles
• Gather and maintain project requirement lists. Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions. Effectively and accurately communicate status to the project team.
• Assist with maintaining and monitoring project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
• Takes part in organizing, attending and participating in stakeholder meetings. Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams responsible for project resources and ticket resolution.
• Assists with daily monitoring of the ticketing system, reassigning tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Helps to develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.

Project Coordinator I

• Deploying, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites
• Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements
• Manage project timelines to support network turn-up within expected completion intervals
• Responsible for asset management of networking gear in datacenter and POP sites
• Contribute to documentation, automation and processes as they evolve
• Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation
• Create statements of work for vendors at the POP sites
• Create cage and rack designs and understand the overall needs of POP infrastructure
• Document and follow RMA processes and procedures for all relevant vendors
• Assist in following, improving, and implementing data center and POP best practices
• Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network
• Other duties as required.

Data Center Engineer III

• Apply expertise in OSP fiber administration practices to maintain and enhance the fiber network.
• Analyze OTDR testing to assess fiber optic cable integrity and analyze test results to ensure optimal performance.
• Utilize GIS-based fiber management systems for network planning and updates.
• Review construction as-built drawings and maintain accurate and up-to-date network records.
• Manage relationships with vendors and cross-functional teams, ensuring smooth coordination of tasks and deliverables.
• Lead and manage multiple projects simultaneously, ensuring all tasks are prioritized and completed within deadlines.
• Monitor OKRs and dashboards to track project progress and outcomes.
• Review and edit splice matrices for accuracy and verify new scopes of work.
• Maintain data integrity across software tooling systems.
• Organize and lead meetings with cross-functional teams to ensure alignment and progress.
• Provide guidance and mentorship to team members as needed.
• Utilize software tools such as FIM, ACC, Gaudi, Ultron, and Glassworks (where applicable).
• Create and maintain detailed records, including MOPs (Methods of Procedure), SOWs (Statements of Work), SOPs (Standard Operating Procedures), and job aids.