Astreya

Security Engineer

Configure and maintain OCI infrastructure components including compute, networking (VCNs, subnets, gateways), storage, and load balancers.
Design, deploy, and maintain multi‑cloud networking (Egress and Workload VCNs, firewall/NAT gateways, AWS transit), enforcing traffic‑control policies.
Implement and manage OCI Identity and Access Management (IAM) policies, compartments, dynamic groups, and federation.
Harden OCI infrastructure according to CIS Benchmarks and cloud security best practices.
Apply security patches and manage updates across OCI-hosted applications and services.
Design and operate an end‑to‑end monitoring, alerting, and reliability stack (Datadog, OCI Metrics, PagerDuty) with SLO/SLA tracking and cost optimization.
Monitor and respond to security alerts and events from OCI tools like Cloud Guard, Logging, and Security Zones.
Build and maintain an Infrastructure‑as‑Code pipeline: Terraform Cloud for resource provisioning, GitHub for source control, GitHub Actions for CI/CD.
Orchestrate configuration and patch management at scale with Ansible Automation Platform.
Configure and maintain backup, disaster recovery, and high availability setups within the OCI environment.
Perform regular reviews of access, entitlements, and audit logs to ensure least privilege and policy compliance.
Assist with security incident investigations and remediation within the OCI environment.
Work closely with security and infrastructure teams to enforce secure controls and infrastructure best practices (IaC, etc)
Collaborate with developers, integration engineers, finance, and security stakeholders to improve reliability and expand OCI capabilities.
Actively monitor, assess and recommend tactical and strategic initiatives based on new and emerging threats posing risk to cloud computing environments.
Manage remediation efforts after security assessment findings outline weaknesses requiring attention.
Provide documentation and knowledge transfer to internal teams.

OCI Security and Infrastructure Consultant

Solutions Engineer

• Solution Design & Strategy: Lead the development and implementation of Service Desk services, including remote, walkup and field support functions in local and global enterprise environments
• Collaborate with pre-sales teams to assess client needs, craft tailored solutions, and present proposals that align with customer objectives.
• Develop scalable, repeatable processes and solutions for clients, ensuring high service quality and a world-class customer support experience.
• Maintain a deep understanding of industry trends, emerging technologies, and best practices in Service Desk services to continually improve service offerings.
• Operations Leadership & Development: Manage and mentor service leaders, fostering a culture that relentlessly pursues excellence by using data to drive decisions, collaborating with trust and candor, and seeking the optimal customer experience and service outcomes.
• Coordinate with HR to source, onboard, and train highly qualified service team members, ensuring they possess the technical, problem-solving & customer service skills necessary for success.
• Provide ongoing performance feedback and development planning to team members to promote career growth and skills enhancement.
• Client Engagement & Support: Communicate as the subject matter expert for Service Desk services, advising stakeholders on best practices and approaches to solving customer challenges.
• Build trusting relationships with stakeholders, working closely with them to understand their goals and provide ongoing support to optimize service delivery.
• Ensure that services are designed to exceed service level agreements (SLAs) and KPIs through effective training, management and coordination of resources to create opportunities for future account growth.
• Operational Excellence & Continuous Improvement: Think critically and creatively about service challenges and identify scalable solutions to solve problems using methods, tools & technologies to enhance service delivery.
• Develop and maintain documentation of solution proposals, methodology, operational processes, and workflows to ensure consistency and efficiency.
• Analyze service delivery performance data to identify trends, areas for improvement, and opportunities to enhance the customer experience.
• Drive the implementation of automation tools and technologies to improve the efficiency of end user support services without degrading quality.
• Cross-Functional Collaboration: Partner with sales, account management, and service delivery teams to ensure the seamless transition and execution of client projects.
• Advise service delivery leaders as a trusted advisor to ensure the service and solution deliver the outcomes proposed in the sales cycle
• Collaborate with adjacent infrastructure services to ensure the Service Desk services are aligned with broader IT strategies and security requirements.

OCI Security and Infrastructure Consultant

Solution Engineering Manager, Service Desk