Astreya

Technician

• Provide 'White Glove' service while deploying laptops, monitors, and other end user peripherals
• Deploy and recover laptop and desktop images
• Handle inventory and asset management
• Support a complex and fast paced environment focused on desktop support
• Troubleshooting any issues that may arise with hardware deployment
• Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)
• Utilize Inventory Data management software to maintain inventory accuracy and workflow
• Contribute to large scale global projects as needed
• Other duties as required.

Inventory Technician II – Hardware Refreshes

General

• The Project Specialist II is responsible for delivering and maintaining hardware for external events (both consumer-facing, as well as for our growing developer community) and partnering on our client’s broader internal event initiatives.
• The role partners closely with internal product and marketing teams, as well as outside agencies, to produce events and workshops at the client site and at trade shows.
• Work with events leads to fulfill and assist in the review and execution of inbound event hardware requests.
• Own the communication cycle with requestors, both internal and external with minimal daily guidance/supervision.
• Act as a device consultant to event requesters ensuring technical feasibility.
• Initiate updates, resolve issues and identify process improvements.
• Ability to explain 1st party platforms and troubleshoot hardware. Also must maintain this knowledge for new products being constantly developed.
• Unpacking/packing/transporting products and aiding the delivery/shipment of materials as needed.
• Prepare devices for distribution including software updates, flashing devices, etc.
• Manage tracking system to accurately track and forecast hardware needs for events throughout the year.
• Manages booking, scheduling for event travel.

Project Specialist II

Project Manager

• The Project Coordinator II will plan and coordinate aspects of internal projects from initiation to delivery.
• Projects often involve network, server, or software implementation and upgrades, PC deployment and the like.
• Works on assignments that are moderately difficult, requiring judgment in resolving issues.
• Requires some instruction on new assignments and infrequent checks on daily work.
• Gather and maintain project requirement lists.
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the project team.
• Maintains and monitors project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
• Takes part in organizing, attending and participating in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams responsible for project resources and ticket resolution.
• Assists with daily monitoring of the ticketing system, reassigning tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.

Project Coordinator II

DevOps Engineer

• Coordinate and process cross-connect orders (intra- and inter-facility) to support network capacity growth
• Validate cross-connect installations against design specifications and ensure proper labeling and documentation
• Work with colocation providers and internal teams to resolve cross-connect discrepancies and installation issues
• Track cross-connect order status and escalate delays as needed
• Investigate and remediate fallout tickets generated from Asgardian audits
• Perform root cause analysis on discrepancies between physical infrastructure and system-of-record databases
• Update records and coordinate with field teams to resolve cabling, patching, and connectivity inconsistencies
• Drive fallout metrics toward zero through systematic resolution workflows
• Support space and power planning activities for optical infrastructure deployments
• Track cabinet/rack space utilization and power capacity for optical equipment
• Coordinate with facilities and capacity teams to ensure adequate resources for planned builds
• Assist in documenting power requirements and space allocations for new deployments
• Support FMS data integrity initiatives including audits, migrations, and system updates
• Ensure accurate fiber path documentation within FMS tools
• Assist in onboarding new sites and circuits into FMS
• Collaborate with engineering teams to improve FMS workflows and data accuracy

Optical Deployment Engineer I

Auditor

• Audit vendor invoices against signed contracts, order forms and internal monitoring tools to identify billing discrepancies
• Lead review of vendor network performance reports for any vendor service interruptions that breach contractual availability
• Working directly with vendors to dispute any billing discrepancies and issues
• Report group spending on a month-to-month basis to identify spending trends and to help identify areas for further cost reductions and focus
• Report financial analysis findings to the Client
• Construct audit reports using online spreadsheets
• Summarize audit reports using online spreadsheets
• Propose new audit projects for cost savings opportunities
• Identify process efficiencies
• Other duties as required.

Telecom Auditor III

Network Engineer

• Responsible for designing, implementing, and supporting large-scale data center and backbone network infrastructure, with a focus on switching, routing, and data center design.
• Design, implement, and support data center and backbone network infrastructure, including spine-and-leaf topologies, advanced routing protocols (BGP, OSPF, EVPN, VXLAN, MPLS, EIGRP), and high-availability architectures.
• Architect and document LAN/WAN connectivity, inter–data center peering, cross- connects, and backbone integration to support scalable cloud and enterprise environments.
• Create data center layouts and infrastructure designs using AutoCAD.
• Maintain detailed drawings, rack elevations, logical/physical diagrams, and cable matrices using AutoCAD and Visio.
• Manage white space design, including rack layouts, structured cabling, hot/cold aisle containment, branch circuit distribution, power pathways, and airflow optimization.
• Conduct capacity planning, traffic engineering, and scalability analysis to optimize network performance and support future growth.
• Deploy, configure, and troubleshoot switches, routers, and firewalls across multi-vendor platforms (Cisco, Juniper, Arista, Palo Alto, Aruba).
• Collaborate with colocation providers, facilities teams, and internal stakeholders to define technical requirements and deliver compliant infrastructure designs.
• Research and evaluate emerging networking, optical transport, and structured cabling technologies, contributing to global data center and network infrastructure standards.
• Coordinate and evaluate vendor RFI/RFP/RFQ submissions for networking hardware, cabling solutions, and infrastructure services.
• Provide technical leadership and mentorship to junior engineers, ensuring best practices in network design, deployment, and documentation.
• Travel to data center and POP sites to perform network assessments, audits, migrations, and engineering validation for new builds and expansions.
• Lead the review, development, and maintenance of comprehensive data center and network documentation.
• Work with stakeholders and cross- functional teams on projects and initiatives to develop low-level design documents and automation workflows to improve deployment efficiency.
• Perform other related duties as required.

Senior Network Engineer

• Manage multiple, complex, cross-functional and technical projects.
• Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.
• Responsible for managing/tracking program milestones, timeline, and overall deliverables.
• Lead creation and maintenance of comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
• Take a leadership role in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management.
• Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.
• Responsible for internal process improvements; remove gaps, across multiple teams and functions.
• Ensure risks are accounted for and provide risk mitigation strategies.
• Primary project point of contact for vendor partners and internal stakeholders.
• Coordinate and manage regularly scheduled meetings with core teams.
• Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes.

Program & Project Manager IV

Program Manager

• The Project & Program Management role is responsible for planning and coordinating all aspects of large scale Data Center builds and retrofits from initiation to delivery including multiple unprecedented/pioneering Ai implementations in terms of both scale and design.
• Manages multiple, cross-functional and technical network deployment projects.
• Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.
• Responsible for managing/tracking program milestones, timeline, and overall deliverables.
• Responsible for asset and material management across data centers and warehouses.
• Engage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
• Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management.
• Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.
• Participate in internal process improvements; remove gaps across multiple teams and functions.
• Identify and track risks, execute risk analysis and risk management techniques, and provide risk mitigation strategies.
• Be a point of contact for vendor partners and internal stakeholders.
• Coordinate and drive regularly scheduled meetings with core teams.
• Take an active role in evaluation of post project results against metrics; recommend or implement changes to improve delivery practices/processes.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Project & Program Management IV

• The Project & Program Management role is responsible for planning and coordinating all aspects of large scale Data Center builds and retrofits from initiation to delivery including multiple unprecedented/pioneering Ai implementations in terms of both scale and design.
• The role coordinates work performed by network engineers, data center technicians, and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments.
• The role develops detailed project plans and manages all implementation processes including asset management, resource allocation, progress tracking, monitoring change control process, documentation, training and on-time delivery within budget constraints.
• Manages multiple, cross-functional and technical network deployment projects.
• Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.
• Responsible for managing/tracking program milestones, timeline, and overall deliverables.
• Responsible for asset and material management across data centers and warehouses
• Engage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
• Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management.
• Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.
• Participate in internal process improvements; remove gaps across multiple teams and functions.
• Identify and track risks, execute risk analysis and risk management techniques, and provide risk mitigation strategies.
• Be a point of contact for vendor partners and internal stakeholders.
• Coordinate and drive regularly scheduled meetings with core teams.
• Take an active role in evaluation of post project results against metrics; recommend or implement changes to improve delivery practices/processes.
• Other duties as required.

Project & Program Management II

Administration

• Process contracts according to client policies.
• Assist in preparation of service termination processing via amendments.
• Maintain an internal database with pertinent information, including legal documents.
• Assist in preparation and revision of contracts that involve the purchase of sale of goods and services.
• Handle the acquisition, distribution, and store of equipment and supplies.
• Dispose of unclaimed property.
• Assist in proposal planning and administration of contracts.
• Prepare contract briefs and revisions summarizing contractual requirements and budgets.
• Track authorizations and correspondence, maintaining detailed and organized files.
• Prepare contract change notices, monitor contractor performance, including the reporting and status of contractor and owner deliverables.
• Maintain an audit file for each contract which will include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules.
• Perform closing activities as needed.
• Track payments and deadlines.
• Analyze and mitigate risk.
• Other duties as required.

Contracts Administrator I

• Overseeing, planning, and executing complex, high-impact projects from initiation to completion
• Developing comprehensive project charters, scope documents, and resource plans
• Conducting feasibility studies, stakeholder analyses, and risk assessments to determine project viability
• Preparing detailed project schedules, budgets, and work plans
• Leading multidisciplinary teams, assigning tasks, managing workloads, and monitoring performance
• Using project management tools (e.g., MS Project, Jira, Trello) to track milestones, tasks, and deliverables
• Ensuring timely and accurate communication of project status, risks, and key decisions to stakeholders
• Identifying potential risks and developing mitigation strategies
• Proactively addressing challenges and resolving issues, escalations, and conflicts in a timely manner
• Overseeing project budgets, including forecasting, tracking expenses, and reporting on variances
• Negotiating and coordinating contracts with vendors and third-party service providers
• Establishing and maintaining strong relationships with internal and external stakeholders
• Conducting post-project reviews to identify lessons learned and best practices.
• Sharing knowledge and mentoring junior project managers.

Program Manager V

• Operates at the organizational nexus where issues, opportunities, and crises are identified, triaged, and assigned
• Leads projects of varying complexity—from rapid-response crisis work to long-term strategic initiatives
• Drives measurable efficiency gains through automation, AI integration, and process optimization
• Influences cross-functional teams and external stakeholders without direct authority
• Applies data-driven insights to inform decisions, shape priorities, and demonstrate impact
• Works with minimal direction; exercises independent judgment on ambiguous and high-stakes issues
• Lead emergent and enduring projects end-to-end—from intake and scoping through execution, delivery, and retrospective
• Serve as the organizational intake point: receive, assess, prioritize, and route issues and opportunities to the appropriate teams
• Drive rapid iteration cycles, bringing together cross-functional teams to solve problems quickly and effectively
• Own the full project lifecycle including planning, execution, risk management, stakeholder communication, and closeout
• Balance a diverse portfolio of concurrent projects across multiple domains and disciplines
• Identify and execute on opportunities to improve processes, eliminate waste, and increase operational velocity
• Champion and drive adoption of automation, AI-powered solutions, and tooling enhancements across the organization
• Effect meaningful organizational change by building consensus, influencing stakeholders, and delivering results
• Develop and maintain standard operating procedures, playbooks, and documentation that scale with the team
• Lead cross-functional response efforts during operational crises, ensuring rapid triage, coordination, and resolution
• Conduct thorough root-cause analysis and drive corrective actions to prevent recurrence
• Maintain composure and clarity under pressure, guiding teams through ambiguity to resolution
• Partner effectively with internal teams and external stakeholders (vendors, partners, cross-org collaborators)
• Communicate complex information clearly and concisely—both verbally and in writing—to audiences ranging from individual contributors to senior leadership
• Provide regular, structured status updates, executive summaries, and impact reports
• Facilitate cross-functional meetings, workshops, and working sessions that drive decisions and outcomes
• Leverage data analytics to identify trends, measure impact, and surface actionable insights
• Build and maintain dashboards, KPIs, and metrics frameworks to track project health and organizational performance
• Translate data into compelling narratives that influence priorities, resource allocation, and strategy
• Maintain deep familiarity with Client internal tools, systems, and platforms. Evaluate, pilot, and scale AI-powered tools and automation to reduce toil and improve outcomes
• Stay current on emerging technologies and proactively identify opportunities for integration

Project & Program Management III

Designer

• Drives client projects and events from inception to retrospective.
• Oversees a schedule of events with minimal daily guidance/supervision.
• Directs and manages multiple projects independently.
• Gather event details and requirements from stakeholders, manage planning and execution of events.
• Own the communication cycle with requestors, both internal and external.
• Coordinates with event delivery contributors to ensure successful completion of event goals.
• Coordinates internal resources and third parties/vendors for the execution of approved events.
• Defines project measurables, involving all relevant stakeholders and ensuring technical feasibility.
• Initiates updates, resolves issues, and identifies process improvements.
• Explains 1st party platforms and also troubleshoots hardware.
• Works with the team to define and document material flow and standard operating procedures.
• Generates metrics and communicates them to internal stakeholders.
• Manages booking, scheduling, and expense reporting for events/travel.
• Provides event support in busier periods, including: unpacking/packing/transporting products and aiding the delivery/shipment of materials as needed.
• Prepares devices for distribution including, but not limited to software updates, flashing devices, and troubleshooting.
• Other duties as required.

Project Specialist II – Network Planning & Design

• Lead emergent and enduring projects end-to-end—from intake and scoping through execution, delivery, and retrospective
• Serve as the organizational intake point: receive, assess, prioritize, and route issues and opportunities to the appropriate teams
• Drive rapid iteration cycles, bringing together cross-functional teams to solve problems quickly and effectively
• Own the full project lifecycle including planning, execution, risk management, stakeholder communication, and closeout
• Balance a diverse portfolio of concurrent projects across multiple domains and disciplines
• Identify and execute on opportunities to improve processes, eliminate waste, and increase operational velocity
• Champion and drive adoption of automation, AI-powered solutions, and tooling enhancements across the organization
• Effect meaningful organizational change by building consensus, influencing stakeholders, and delivering results
• Develop and maintain standard operating procedures, playbooks, and documentation that scale with the team
• Lead cross-functional response efforts during operational crises, ensuring rapid triage, coordination, and resolution
• Conduct thorough root-cause analysis and drive corrective actions to prevent recurrence
• Maintain composure and clarity under pressure, guiding teams through ambiguity to resolution
• Partner effectively with internal teams and external stakeholders (vendors, partners, cross-org collaborators)
• Communicate complex information clearly and concisely—both verbally and in writing—to audiences ranging from individual contributors to senior leadership
• Provide regular, structured status updates, executive summaries, and impact reports
• Facilitate cross-functional meetings, workshops, and working sessions that drive decisions and outcomes
• Leverage data analytics to identify trends, measure impact, and surface actionable insights
• Build and maintain dashboards, KPIs, and metrics frameworks to track project health and organizational performance
• Translate data into compelling narratives that influence priorities, resource allocation, and strategy
• Maintain deep familiarity with Client internal tools, systems, and platforms

Project & Program Manager III

Data Analyst

• Create data visualizations
• Troubleshoot and test database technical issues with development team
• Create monthly Excel and Google Sheets files from database
• Independently analyze data sets to identify opportunities for increased accuracy and efficiency
• Perform quality assurance on data to determine potential data gaps
• Handle data-related technical issues and support data infrastructure needs
• Assemble large, complex data sets that meet functional / non-functional business
• Work with data and analytics experts to strive for greater functionality in our data systems.