About the role Lead the planning, coordination, and execution of customer implementation projects Develop and manage project plans outlining deliverables, timelines, and dependencies across teams Drive accountability by monitoring progress, facilitating meetings, and tracking action items to keep all teams aligned and on schedule Identify risks early and work with leadership to develop and execute mitigation strategies Serve as the primary point of coordination for customer implementation projects Maintain clear and proactive communication with customer stakeholders on status, deliverables, and next steps Provide regular internal and external status updates to ensure transparency and alignment Help manage expectations and drive collaboration between Astrata and customer teams Partner with Customer Success to ensure a smooth transition from implementation to ongoing operations Support activities that drive customer adoption, value realization, and satisfaction Participate in post-implementation reviews and assist in developing insights and recommendations Leverage Astrata’s project management tools to deliver a consistent and high-quality experience Contribute to refining templates, processes, and tools that enhance efficiency and scalability across projects Requirements 3–5 years of project management experience in healthcare, technology, or related fields Proven ability to manage multiple concurrent projects and coordinate cross-functional teams Excellent communication, organization, and stakeholder management skills Strong analytical and problem-solving skills with attention to detail Ability to understand technical and data-related concepts and communicate them effectively to diverse audiences Bachelor’s degree in Information Technology, Health Information Systems, Business, or a related field—or equivalent practical experience Competitive compensation package Paid time off Parental leave Comprehensive health benefits Retirement benefits Stock options Copy Applicant Tracking System Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills project management risk management stakeholder management data analysis process improvement project planning implementation strategies customer adoption value realization post-implementation review
Soft skills communication organization collaboration problem-solving attention to detail accountability facilitation transparency expectation management insight development