Assured

Product Designer

• Own and evolve Assured’s design system
• Bring fragmented systems and patterns into a strong shared foundation
• Define patterns and standards for thoughtful, cohesive, well-crafted experiences
• Partner with Brand, Product, and Engineering
• Connect brand expression with product functionality and implementation
• Create tools and ways of working that enable teams across Assured to build experiences at scale
• Explore AI and new tooling to accelerate design, building, and iteration
• Raise the bar for craft, consistency, and accessibility across products

Design Lead, Foundations

Technical Recruiter

• Identify and engage exceptional software engineering talent during the 90-day engagement
• Partner with recruiters and hiring leaders to understand hiring needs and define target technical profiles
• Build high-quality pipelines for critical Staff+ engineering roles
• Design creative searches beyond obvious titles, companies, and keyword combinations
• Conduct talent mapping, market research, open-source research, and web research
• Trace engineers through open-source projects, engineering blog posts, technical communities, and conference talks
• Craft personalized outreach connecting candidates’ systems experience and career motivations to the opportunity
• Use AI tools to accelerate technical research, generate search ideas, personalize outreach, and improve efficiency
• Proactively identify engineering talent across backgrounds, company sizes, industries, and career paths
• Track sourcing activity, candidate engagement, pipeline progress, and search effectiveness
• Share engineering talent-market insights and adjust sourcing strategies with recruiters and hiring managers
• Maintain accurate, timely candidate information and activity in Ashby or a similar applicant tracking system
• Help the company hire exceptional engineers through speed, creativity, persistence, and candidate judgment

Contract Technical Sourcer

Client Partner

• Lead end-to-end customer engagements and drive onboarding programs for large insurance clients
• Ensure delivery excellence, milestone clarity, and stakeholder alignment across business and technical teams
• Manage timelines, reporting, stakeholder communication, and executive readouts for high-impact enterprise accounts
• Lead the AI-native transformation of the Client Engagement organization and champion adoption across the team
• Design, prototype, and deploy AI agents and internal tools integrating across multiple systems
• Develop and execute a quarterly strategic plan for Client Engagement Operations
• Translate strategic goals into initiatives with owners, milestones, and measurable outcomes
• Partner with Product, Engineering, Sales, and customer stakeholders to resolve complex operational and technical challenges
• Own and maintain the Client Engagement Knowledge Base and build new documentation layers
• Identify workflow efficiencies, eliminate manual toil, and improve team output quality

Senior/Principal Client Engagement Manager – Operations

3D Artist

• Design sophisticated 3D illustrations and motion designs across web, marketing, and digital surfaces
• Distill abstract technical themes into visual stories, style frames, and storyboards
• Build complex procedural Cinema 4D scenes and dynamic motion systems using physics simulations and advanced deformers
• Create lighting setups and node-based Redshift shaders for brand assets
• Configure multi-pass render outputs and EXR compositing pipelines in After Effects
• Define and maintain project templates, lighting rigs, and material libraries
• Manage ACES/OCIO color-managed pipelines
• Architect and maintain shared material and texture libraries
• Partner with designers and engineers to connect creative concepts with performance
• Manage the technical pipeline for interactive 3D, including geometry optimization, texture baking, and web asset compression

Principal 3D Artist

Manager

• Drive strategic initiatives: Support end-to-end execution of company priorities, from initial problem framing and analysis through to implementation and accountability.
• Structure complex problems using rigorous analytical frameworks, and turn data and qualitative insight into clear, actionable recommendations.
• Prepare executive-ready materials (strategic memos, one-pagers, and internal communications) that distill complexity into clear narratives.
• Act as a force multiplier: Coordinate on cross-functional programs, coordinating across departments (Product, Engineering, Sales, Finance, Legal) on projects that don’t fit neatly into any one team.
• Help manage the day-to-day "strategic agenda" of the business by tracking key initiatives and flagging blockers or decisions that need resolution.
• Step into gaps across the organization where there's no clear owner but a high need, and bring structure, momentum, and clarity.
• Support our GTM functions: Partner with sales, marketing and client engagement teams to solve cross functional issues and provide “surge support” in times of high demand.
• Work closely with the operational teams across sales, marketing and client engagement to develop customer facing strategic meeting materials (decks, memos, etc) that drive the most important conversations with our customers.

Senior Manager – Special Projects

Brand Designer

• Own the roadmap – Lead all Brand Design program management, including roadmap development, project scoping, timelines, and resourcing.
• Run the machine – Manage a high volume of simultaneous projects across surfaces: web, digital, social, brand systems, event design, and sales collateral.
• Scale the system – Partner closely with our Art Director to further scale and evolve Assured's brand design systems, and optimize processes to streamline how work moves through the team. You'll manage the team's operational rhythm, advocate for the AD’s strategic priorities, enforce adherence to AD creative feedback & process directions, and drive alignment so they can focus on creative excellence.
• Connect the org – Partner closely with Marketing, Sales, and Client Engagement to ensure smooth execution, alignment, and integration of design systems across every customer-facing surface.
• De-risk delivery – Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand and Marketing leadership.
• Guard the craft – Uphold and advocate for design quality with cross-functional teams and vendors;
• Bring AI to the studio – Identify opportunities to expand AI tooling for the Brand Design team, driving automation and efficiency gains, and self-serve brand resources for the broader company.

Principal Creative Producer, Brand Design

Support Engineer

• User Support & IT Operations – Serve as a senior escalation point for a fully remote, distributed workforce. Deliver high-quality, timely, empathetic support entirely over Slack, Zoom, and remote screen-share tools — no walk-up desk, no local hands. Own complex troubleshooting across macOS (primary), Windows, Linux, and mobile.
• Onboarding & Offboarding – Own end-to-end user lifecycle: account provisioning, group membership, device shipment and enrollment, and clean offboarding. Continuously refine the process alongside People Ops and Security.
• Identity & Access Management – Administer our identity stack in Rippling (our core IDP and MDM) — SCIM connections, groups, workflows, SSO/MFA configurations across our SaaS environment. Okta experience is a strong plus and forward-looking as we evaluate our identity architecture.
• Device & Endpoint Management – Own our Mac-first fleet through Rippling MDM: enrollment, configuration profiles, patching, compliance baselines, and remote troubleshooting. Maintain accurate asset inventory in Snipe-IT.
• AI-Powered IT Operations – Assured runs on an AI-forward IT stack. You'll operate and extend our automation layer via Console.com (ARIA) powering our Slack Request channels, and contribute directly to the overall automation of access provisioning, deprovisioning, and common IT workflows — pushing more of our routine work into agentic AI so the team can focus on higher-value initiatives. Experience with Risotto, Unthread, or similar AI ITSM platforms is a big plus.
• Security & Compliance – Help enforce access controls and endpoint hardening in support of our SOC 2 Type II, HIPAA, and ISO 27001 programs. Help facilitate access reviews with the Security team and support evidence gathering for audits and offboarding verification.
• Documentation & Knowledge – Write and maintain runbooks, SOPs, and playbooks in Notion. Turn tribal knowledge into structured content that our AI tools can actually retrieve and act on.
• Roadmap & Improvement – Contribute meaningfully to the IT roadmap: tooling evaluations, integration work, and automations. Mentor teammates and help raise the bar as we scale from 200 → 300+ employees.

Senior IT Support Engineer

Data Analyst

• You'll partner with teams across the organization to transform data into meaningful insights that drive smarter decisions.
• You'll help leaders understand business performance, identify opportunities for improvement, and measure the impact of strategic initiatives.
• The best analysts don't just report what happened – they help teams understand why it happened and what to do next.
• Design and analyze experiments, pilots, and performance evaluations that separate signal from noise and support confident decision-making.
• Build dashboards and reporting that provide leaders with visibility into operational performance, customer outcomes, and organizational health.
• Analyze data across multiple sources to identify patterns, emerging opportunities, risks, and areas for improvement.
• Use segmentation, cohort analysis, and behavioral data to understand customers, users, or operational processes and identify opportunities to improve results.
• Partner with stakeholders across departments to answer high-impact business questions, evaluate tradeoffs, and provide analytical recommendations.
• Improve data quality, instrumentation, and reporting by identifying gaps in existing data collection and helping teams capture the information needed to make informed decisions.
• Build confidence in business decisions by designing analyses and communicating insights that help teams understand what is working – and what isn't.
• Turn data into strategic direction by uncovering trends, identifying opportunities, and providing actionable recommendations.
• Create visibility into organizational performance through dashboards, reporting, and metrics that stakeholders rely on every day.
• Partner with cross-functional teams to frame business problems, evaluate options, and ensure decisions are supported by data.
• Develop meaningful metrics and reporting frameworks that enable teams to consistently measure success and track progress over time.
• Identify opportunities to improve business processes, customer experiences, and operational efficiency through thoughtful analysis.
• Bring clarity to complex problems by asking the right questions, exploring the data, and delivering insights that move the business forward.