Organize and conduct training programs that equip and inspire employees with the knowledge, skills, and motivation to excel in their roles.
Collaborate across the organization to prioritize learning needs and meet them effectively through a variety of adult-learning methods.
Act as the subject matter expert in specific area of expertise based on organizational needs.
Design and deliver onboarding and upskilling programs, and other L&D initiatives in response to changing organizational needs.
Work with internal customers (Patient Services managers, field management and Marketing) to define training solutions.
Conduct needs assessments/instructional analysis to ensure consistency in training content and methods across the organization.
Apply adult learning theory using methods including virtual instructor-led classroom, e-learning, self-study, social media tools, video, and conference calls.
Identify new training approaches, practices and processes to improve training development efficiency.
Partner closely with the Instructional Design team to develop online training.
Maintain documentation for staff attendance, ensure completion of required trainings, report on employee progress, and maintain up-to-date training logs and records.
Requirements
Proven working experience in instructional design and with instructional technology
2-3 years pharmaceutical or healthcare, instructor lead training experience (preferred)
Strong knowledge of learning and development methodologies; formal design and development approaches, adult learning best practices, industry training technologies used to deploy, maintain and monitor learning to geographically dispersed customers.
Exceptional written and oral communication skills, including presentation skills and an aptitude for public speaking.
Ability to develop cross-business connections and build collaborative relationships.
An aptitude for thriving in a fast-paced, high-intensity environment.
Must be authorized to work in the United States; sponsorship and/or work authorization is not available for this position.
Successful completion of a pre-employment background check is required (offers conditional).