AssistRx

Insurance Verification Specialist

AssistRx

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona

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Salary

💰 $20 - $23 per hour

Job Level

Mid-LevelSenior

About the role

  • Gather information about a patient’s insurance and coverage for a specific pharmaceutical product
  • Support healthcare providers with coding, billing, and navigating complex reimbursement issues
  • Provide support for Prior Authorizations (PA) for an assigned caseload and navigate the appeals process to access medications
  • Ensure cases move through the process in compliance with company requirements and defined standards
  • Conduct benefit investigations by making outbound phone calls to payers to verify patient insurance benefit information
  • Verify patient-specific benefits and document coverage, cost share, and access/provider options
  • Identify coverage restrictions and details to expedite patient access
  • Document and initiate prior authorization processes and claims appeals
  • Report reimbursement trends or delays in coverage to management

Requirements

  • In-depth understanding and experience with Buy & Bill, Major Medical & Pharmacy Benefit Coverage
  • 2 to 5 years of benefit investigation involving the analysis and interpretation of insurance coverage
  • 3 to 5 years of experience interacting with healthcare providers in regard to health insurance plan requirements
  • Excellent verbal communication skills and grammar
  • Computer literacy/competence
  • Salesforce system experience preferred
  • Pre-employment background check required
  • Must verify identity and eligibility to work in the United States; sponsorship/work authorization not available
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