AssistRx

Senior Manager, Call Center

AssistRx

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Job Level

Senior

About the role

  • Lead a high-performing sales team focused on supporting and expanding AssistRx technology solutions for healthcare providers
  • Oversee account executives and provider solutions specialists
  • Drive platform adoption and engagement
  • Manage operational execution and track/report team KPIs
  • Align sales efforts with organizational growth goals
  • Manage a team of 6 (3 Account Executives and 3 Provider Success Specialists)
  • Set clear goals and expectations, coach performance, and support career development
  • Monitor daily operations to ensure effective team performance and accountability
  • Support CRM strategy with commercial operations leadership
  • Report to the Chief Growth Officer

Requirements

  • 5+ years in sales leadership, preferably within healthcare or SaaS
  • Extremely preferred: Experience in HCP-facing sales or working with HCP-facing platforms
  • Support CRM strategy with commercial operations leadership (implied CRM experience)
  • Sponsorship and/or work authorization is not available for this position
  • All offers conditional on successful completion of a pre-employment background check
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