Asset Insurance Agency

Bilingual

• Survey damages, prepare estimates and negotiate settlements.
• Authorize payments to the appropriate parties.
• Document the claim file as necessary.
• Complete re-inspections and supplements in a timely manner complying with all state regulations.
• Ensure that service, expense control and public relations are always maintained.
• Complete reports on recovered theft and fire assignments.
• Utilize software system and industry best practices to prepare itemized appraisals indicating costs of parts, materials, and labor necessary to restore damaged vehicles to their pre-damage condition.
• Keep apprised of territorial labor rates, repair techniques, vehicle construction and design, industry trends and applicable state regulations.
• Provide technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to an accident.
• Negotiate with customers or repair shop appraisers for proper repairs to vehicles in a safe, cost-effective manner with a high level of integrity.
• Frequent oral communication with customers is required and must be timely.
• Ensure our Customer Service and Productivity standards are being met.

Bilingual Auto Damage Appraiser – Spanish/Portuguese