Senior Commissions Collections Analyst
Hotel Engine
Swift
SNF A/R Collections Specialist
Assembly Health
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Assembly
About the role
- Full time, non-exempt position reporting to the SNF Billing Supervisor
- Work closely with residents and their families to establish a viable payer source beginning from date of entry throughout the resident's stay
- Process Medicaid Applications and re-determinations
- Utilize Utrack to enter all data
- Interact with client and facility staff with professionalism in all facets of customer service
- Prioritize and adjust workload based on the urgency and importance of issues
- Escalate growing balances and/or unresolved time sensitive issues
- Ensure facilities are operating according to procedure and compliance
- Maintain timely communication with directors, administrators, and staff regarding potential issues at the facilities
- Participate in team meetings, committees, and/or conference calls
- May include training new A/R Collections Specialists
Requirements
- Experience working with nursing home facilities and Medicaid applications
- Experience with NCS, MatrixCare and/or PCC a plus
- Experience as a SNF A/R Collections Specialist a plus
- Strong written and verbal skills with the ability to adjust the message to fit the audience
- Possess strong organizational and time management skills
- Ability to analyze and synthesize information to understand issues and identify options
- Engage with a wide base of clients across the organization
- Collaborate with interdepartmental team members to complete projects
