Creating and facilitating engaging training sessions in-person, virtually, and through blended formats, with a focus on complex HID and Mercury solutions.
Providing sales focused training with technical expertise in access control products.
Collaborating with sales leadership to assess needs and implement tailored training strategies.
Tracking and evaluating training effectiveness using KPIs, performance metrics, and feedback.
Customizing content for different audiences including sales personnel at distributors and integrators, as well as onboarding end-users.
Continuously enhancing training content by staying informed on industry trends and adult learning best practices.
Creating and maintaining training materials, including presentations, manuals, and e-learning modules.
Collaborating with product teams to ensure training content reflects the latest product updates and best practices.
Supporting HID Academy certification programs and track learner progress.
Evaluating training effectiveness and continuously improve delivery methods.
Partnering with Sales Engineering, Technical Support, and Product Management to align training with business goals.
Participating in onboarding programs for new hires and partners.
Requirements
3+ years of experience in sales training, preferably in physical access control or a technical industry.
Strong understanding of HID PACS ecosystem including Mobile Access, Mercury controllers, and OSDP.
Excellent communication and presentation skills.
Ability to travel domestically up to 50% of the time with periodic international travel.
Benefits
Competitive salary and rewards package
Competitive benefits and annual leave offering, allowing for work-life balance
A vibrant, welcoming & inclusive culture
Extensive career development opportunities and resources to maximize your potential
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales trainingtechnical expertisetraining effectiveness evaluationKPI trackingcontent customizationtraining material creatione-learning module developmentadult learning best practicesHID PACS ecosystemMobile Access
Soft skills
communication skillspresentation skillscollaborationadaptabilityproblem-solving