Manager, Clinical Care Enablement
Diverge Health
Manager, Dental Lab Implementation
ASPEN DENTAL GROUP, PC
full-time
Posted on:
Location Type: Remote
Location: Remote • Nevada • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $85,000 per year
Job Level
JuniorMid-Level
About the role
- Provide or coordinate on-site and virtual training for lab and clinical staff; ensure understanding and accountability for proper use of new systems, workflows, and enhancements.
- Monitor implementation performance using defined KPIs and proactively address delays, technical issues, or compliance concerns.
- Maintain implementation documentation, SOPs, and training materials.
- Serve as the primary point of contact during the implementation phase, ensuring timely communication, issue resolution, and successful implementation.
- Develop and manage detailed implementation plans, including checklists, timelines, and task assignments to ensure a smooth and organized deployment.
- Coordinate installation and calibration of digital lab equipment (e.g., CAD/CAM systems, 3D printers, milling machines, scanners) and confirm operational functionality.
- Follow and enforce Aspen Dental standard lab workflows, documentation, and SOPs to ensure consistency across all practice locations.
- Conduct post-implementation reviews to assess readiness, gather feedback, and ensure ongoing accountability for lab performance.
- Provide regular updates to the Lab Implementation Senior Manager, flagging risks, successes, and improvement opportunities.
Requirements
- Associates degree in Dental Technology, Healthcare Operations, Business Administration, Dental Hygiene or a related field (or equivalent experience).
- 2+ years of experience in dental lab operations, clinical project implementation, or multi-site healthcare deployment.
- Strong knowledge of digital dentistry tools and workflows (e.g., CAD/CAM, 3Shape, Exocad, 3D printing, intraoral scanning).
- Proven ability to lead implementation projects while establishing and enforcing clear accountability across teams.
- Excellent organizational, communication, and problem-solving skills.
- Ability to travel 80% of the time to practice locations across the Aspen Dental network.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital dentistryCAD/CAM3D printingintraoral scanningclinical project implementationlab operationsimplementation documentationSOPsKPI monitoringissue resolution
Soft skills
organizational skillscommunication skillsproblem-solving skillsleadershipaccountabilitycoordinationtrainingfeedback gatheringtimely communicationrisk management
Certifications
Associates degree in Dental TechnologyAssociates degree in Healthcare OperationsAssociates degree in Business AdministrationAssociates degree in Dental Hygiene
