Client Service Manager
Manulife
Plan Administrator - Newport
Ascensus
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
JuniorMid-Level
About the role
- NQ Plan Administrator is an integral part of the client services team that plans, develops, delivers and services clients’ corporate non-qualified plans.
- Perform duties to implement, track, monitor, and maintain client non-qualified benefit plan accounts, fund investments and distributions.
- Responsible for developing and maintaining full understanding of day to day workflow processes required for client plans assigned.
- Facilitate daily transactional activity with the Trustee and trading desk.
- Serve as initial escalation point for participant call center inquires, and has responsibility for responding in accordance with published standards while acting as a liaison with the client and Newport to ensure accuracy of plan recordkeeping and data.
- Be aware of employment fraud.
- All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses.
- We will never ask you for payment or require you to purchase any equipment.
- If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Requirements
- Bachelor’s degree in a business related field or industry experience, or a combination of education and industry experience.
- 2+ years’ experience working in a related position in the retirement services sector.
- Strong MS Office skills to include Excel, Word, PowerPoint, and Adobe.
- Have the ability to work under pressure in a very fast paced environment and demonstrated track record of consistently meeting and/or exceeding performance expectations.
- Analytical
- Avid Leaner
- Detail oriented
- excellent verbal and written communication skills
- Planning and organizing
- resourceful
- team plalyer
- Time Management
