Robotic Process Automation Engineer
Sun Life
AzureCloudJavaScriptRPA
AI Architect, Strategist
Ascend Technologies
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $140,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AzureITSMRPAServiceNow
About the role
- Shape and evolve the company’s AI strategy in alignment with business priorities
- Define vision, principles, and success metrics for AI adoption
- Act as an internal advocate and thought leader for responsible AI innovation
- Partner with departmental AI Champions to identify and prioritize high-value use cases
- Build and maintain a roadmap balancing quick wins with long-term transformation
- Prototype, test, and scale AI solutions across departments using APIs, no/low-code, and automation tools
- Ensure solutions are secure, compliant, and aligned with governance standards
- Develop training, playbooks, and resources to build AI fluency across the company
- Define and track KPIs to measure effectiveness and ROI and report progress to leadership
- Report to VP of Platform Engineering and collaborate across Platform and departmental teams
Requirements
- Experience with Generative AI tools (ChatGPT, Gemini, Claude, etc.)
- Familiarity with enterprise AI platforms (ServiceNow Now Assist, Salesforce Einstein, Microsoft Copilot, Azure AI Foundry)
- Skilled in prompt engineering, workflow design, and reusable playbooks
- Ability to prototype solutions using APIs, no/low-code, and automation tools
- Knowledge of RPA, workflow automation, and ITSM/CRM integrations
- Awareness of deployment practices to scale AI solutions securely and compliantly
- Experience designing and governing enterprise-wide AI adoption programs (preferred)
- Familiarity with AI governance frameworks, security, and compliance standards (preferred)
- Experience in consulting, technology strategy, or enterprise architecture roles (preferred)
- Strong cross-functional communication and leadership skills (preferred)
