Artex Risk Solutions

Marketing

• Team up with Product Manager to uncover market insights
• Jump into business case projects
• Help spruce up and organize customer database

Marketing Intern, May-Aug

Analyst

• Conduct continuous follow-up with the customs broker
• Monitor license expiration dates and manage renewals
• Control expenses related to customs clearance
• Support the preparation of presentations for performance meetings

Import Analyst (Mid-level)

Engineer

• Work with project teams to identify issues and risks.
• During new product development integrate with Engineers, Design Engineers, Quality Engineers and the Packaging Department/and or Production Department to ensure cost effective new product development and introduction into manufacturing.
• Develop a continuous improvement culture, skills sets and tools to enhance quality and operational excellence.
• Lead/support process improvement initiative.
• Introduce new equipment, products, and processes.
• Present process and equipment recommendations to Leadership Team with equipment reviews and plans for implementation.
• Initiate new projects and be the Project Leader for key improvement initiatives, identifying best practices.
• Develop an understanding of the current manufacturing processes and identify targets for improvement in operation efficiencies.
• Develop manufacturing Work Instructions.
• Provide process support on manufacturing technical issues.
• Provide process and equipment expertise and support for daily clean-room sterile packaging efforts/and or production efforts.
• Develop action plans to achieve short and long-range efficiency goals, selection of new production methods, designs of production fixtures, and methods to monitor efficiencies.
• Lead and/or assist with implementation of packaging design/and or production specifications into manufacturing.
• Monitor timelines and project deliverables to ensure adherence with approved project plans for manufacturing process development.
• Develop protocols and coordinate validation of equipment and processes.
• Stay current with methods used in the medical device industry to advance technologies.
• Participate in defining Preventive Maintenance programs for clean room equipment/ and or production equipment associated with packaging or production activities. Investigates and test in time reliability and quality improvements
• Drives automation to replace the manual process as much as possible
• Ensure Information and documentation is consistently accurate
• Analyzes and plans workforce utilization, space requirements, and workflow, and designs layout of equipment and workspace for maximum efficiency.
• Confers with vendors to determine product specifications and arrange for purchase of equipment, materials, or parts, and evaluates products according to specifications and quality standards.
• Estimates production times, staffing requirements, and related costs to provide information for management decisions.
• Applies statistical methods to estimate future manufacturing requirements and potential. Provide process and equipment expertise and support.
• Identify issues and risks to ensure cost effective new product development and introduction into manufacturing.

Engineer II – Molding Process

• Designs components or functional systems and modifies existing designs to develop or improve products and facilitate manufacturing operations.
• Recommends alterations to development and design to improve quality of products and/or procedures.
• Determines budgets and timelines for assigned projects.
• Leads multifunctional new product project teams, as assigned by Engineering Manager, through project technical feasibility analysis, initiation, planning, execution, and termination, adhering closely to project timeline and budget.
• Maintains design history file for assigned projects, adhering to Arthrex design control procedures.
• Provides Regulatory department technical support for assigned projects as needed.
• Supports Marketing and Product Management with technical information to be used for training and marketing of assigned products.
• Supports Manufacturing to provide processing improvements.
• Supports surgeon and distributor customers by training and/or educating on technical aspects of assigned products as needed.
• Determines necessity of testing and initiates testing of assigned products.
• Reports progress and status of assigned projects on a timely basis.
• May be required travel to attend trade shows and visit established accounts as well as prospective accounts. International travel may be required.

Senior Engineer I – Product Development, Spine

Administrative Assistant

• Supports ongoing projects of the department
• Composes letters and memoranda from verbal direction or from knowledge of company policy or procedures
• Prepares monthly, weekly and special or one-time reports or projects as requested by the management team
• Works closely with various departments on projects/tasks/initiatives
• Schedules conferences, appointments and writes minutes and notices as necessary
• May assist in other administrative functions or special projects
• May be responsible for billing and expense report administration/auditing
• Arranges catering for hosted events as necessary
• Coordinates travel arrangements for staff as necessary
• Assists with charitable events as needed
• Coordinates department events (Team building, luncheons, holiday, etc.)

Senior Administrative Assistant

Program Manager

• Manages subsidiary-based and global projects/programs within the scope of the new product development
• Develops project objectives by reviewing project proposals and business plans, conferring with senior management and key stakeholders
• Determines project schedule by studying project plan and specifications, calculates time requirements, identifying and sequencing project elements and discreet tasks
• Maintains project schedule by monitoring project progress, coordinating activities, and resolving risks or obstacles
• Determines project responsibilities by identifying project phases and elements, requesting and allocating resources as necessary
• Ensure design history file facilitation for assigned projects, adhering to Arthrex design control procedures
• Ensure project progresses within the boundaries of the approved scope
• Manage the scope of the project and guarantee scope changes are properly documented and implemented
• Identify opportunities for improvement within the Project Management Governance and Design Control Process to improve speed to market
• Monitor resource capacity within the New Product Development groups and cross-functional resources and communicate constraints or needs to senior management
• Help facilitate project, program and portfolio status to management and key stakeholders with applicable metrics and project constraints

Program Manager – Engineering, I&R

Manager

• Leads, manages, and develops/coaches Quality Control staff to monitor and continually improve personnel performance and product quality inspection methods and effectiveness
• Proactively drives the evaluation, monitoring, and continuous improvement of quality control inspection methods and efficiency opportunities
• Reviews and coordinates intradepartmental approval of internal and externally generated NCRs, CAPAs, Deviations, and other Quality System inputs using established procedures and work instructions
• Ensures the nonconforming material identified from receiving, in-process, and finished device acceptance is identified, documented, and communicated to affected parties for timely and effective resolution
• Ensures quality control inspection plans, tests and methods are adequately developed (including test/inspection equipment), implemented, maintained and utilize statistical methodology, where appropriate, for receiving, in-process, and finished device acceptance
• Responsible for assuring First Article Inspections are completed for all new/modified articles
• Responsible for assuring employees are properly trained
• Responsible for maintaining and reporting departmental process efficiency goals, work assignments and throughput standards
• Responsible for the review and approval of applicable Quality System documents
• Strong communication, collaboration, and teamwork with other departments to ensure the effective execution of the quality system
• Ensure compliance within functional area and support the compliance objectives of the organization as a whole

Manager QC – Medical Device Manufacturing

Mechanical Engineer

• Designs components and/or functional systems primarily by modifying existing designs to develop or improve product functionality and durability while facilitating manufacturing operations to meet engineering design intent
• Analyzes customer feedback to identify common issues and areas for enhancement, reviews failure modes on the operations lines and of returned devices, and performs root cause investigations to recommend design and development alterations to improve product quality and/or procedures
• Acts as the primary mechanical design resource on multifunctional product support teams, as assigned by the Engineering Manager, through project technical feasibility analysis, initiation, planning, execution, verification, release, and sustaining, adhering closely to project timeline and budget
• Works closely with cross-functional teams, including Design, Manufacturing, Service, Repair, Quality, Supply Chain, etc., to ensure the design considers the needs of internal stakeholders
• Supports the creation of Manufacturing and Service processes (assembly/disassembly/rework), ensuring design intent is maintained
• Determines the necessity of testing and performs or oversees rigorous verification testing and validation of product improvements to ensure they meet safety, quality, and regulatory standards for assigned products
• Maintains comprehensive documentation of all product changes and improvements, including design specifications, test results, and validation reports
• Works with Systems Engineering to maintain an accurate design history file for assigned projects, adhering to Arthrex design control procedures
• Works with project management and extended team to determine timelines for assigned projects and reports the progress of assigned projects on a timely basis
• Provides Regulatory department technical support for assigned projects as needed
• Supports Marketing and Product Management with technical information for training and marketing assigned products
• Implements continuous improvement methodologies to enhance product development processes and outcomes
• Attends surgical observations (live surgery, wet labs, and/or dry labs) to gather input from end users and identify opportunities for product improvements, and may be required to travel to attend trade shows and/or training events

Senior Mechanical Engineer I – Product Improvement

QA Engineer

• Review design drawings for tolerance, inspect-ability and quality of design issues.
• Work with suppliers to improve quality, and assist, where necessary, in supplier process validations.
• Assist in the training of QC Inspectors on inspection techniques and the use of new equipment.
• Participate in Internal and External quality audits as directed by the Quality Assurance Manager.
• Support Risk Management by leading or participating in cross-functional team pFMEA’s and Risk Assessments.
• Support the AMI Engineering Change Management process by performing tasks as assigned.
• Lead or Support the internal manufacturing First Article Inspection process, review First Article Inspection Reports and samples (internal and/or supplier).
• Lead or Support equipment or process validation (IQ, OQ, PQ)
• Lead or support Metrology with design and development of inspection methods and gages.
• Create or review inspection method work instructions.
• Lead or support Metrology with Measurement System Analysis (Gage R&R) studies.
• Create Inspection Plans Supporting Receiving and In-Process Inspection.
• Investigate complaints as requested by the Complaints/Reliability team.
• Lead completion of Nonconformances (NCR’s) as assigned: material disposition plans, evaluations, and action plans.
• Perform routine Nonconformance and process trending and lead periodic Quality review meetings with the management team.
• Lead or Support Continuous Improvement projects.
• Lead or support the Environmental Monitoring program.
• Complete Root Cause Analysis Investigations and define Corrective/Preventive Action Plans (CAPA’s).
• Perform Engineering Studies and Design of Experiments (DOE) as needed.
• Other duties as assigned.

Quality Engineering, Manufacturing

• Erstellung, Pflege und Weiterentwicklung funktionaler und responsiver digitaler Touchpoints wie Websites, Microsites und Landingpages für Arthrex GmbH und die EMEA-Tochtergesellschaften, basierend auf den Design-Guidelines digitaler Arthrex-Produkte
• Erstellung und Entwicklung komplexer (globaler) Websites und Landingpages für unterschiedliche Zielgruppen unter Berücksichtigung von Performance, Verfügbarkeit, Sicherheit, Wartbarkeit, Skalierbarkeit, SEO-Performance, Analytics und Usability
• Stetige Weiterentwicklung der EMEA-Webseiten- und Landingpage-Performance via regelmäßiger Datenanalyse
• Identifikation, Implementierung & Nachverfolgen von Trends in der Webentwicklung sowie das aktive Vorantreiben von digitalen, strategischen Initiativen
• Mitarbeit in (globalen) Projektteams unter Anwendung agiler Methoden, Analyse von Anforderungen gemeinsam mit Product Ownern und/oder Projektmanager:innen sowie enge Zusammenarbeit mit Webdesigner:innen, Data Analysts und Content-Marketing-Spezialist:innen
• Enge Zusammenarbeit mit dem IT Software Development Team bezüglich technischer Implementierungen, Integrationen und Automatisierungen
• Ansprechpartner:in und Beratung bei Fragestellungen zu digitalen Webtechnologien sowie Unterstützung und Befähigung anderer Fachabteilungen
• Evaluation und Verifizierung von neuen Webtechnologien und -lösungen

Web & Dev Expert – Marketing

• Point of contact for tax-related inquiries across the EMEA region
• Support EMEA locations and advise internal departments
• Preparation of domestic and international tax returns
• Handling complex tax matters
• Performing tax provision calculations
• Tax support for monthly and year-end closings
• Supporting international projects with tax implications

Tax Advisor / Corporate Tax Advisor

Recruitment

• Independently responsible for administrative tasks in recruiting
• Coordinating interviews, candidate communication, and stakeholder management
• Conducting research activities in the area of talent acquisition
• Supporting and assisting the recruiting team with projects

Working Student, Talent Acquisition

Customer Support

• General maintenance of workstation equipment, end user support, and systems maintenance to include various end-user services, computing devices, software, and peripherals.
• Level 1 support for all hardware and software related problems including troubleshooting and resolution.
• Monitor and process tickets / incidents.
• Act as central point of contact as part of end user support.
• Install, configure, administrate, and monitor end user devices, such as workstations, laptops, and other mobile devices with different operating systems.
• Maintain, configure, install, and monitor printers including centralized management software.
• Perform equipment install-move-add-change operational processes as needed by the businesses.
• Analyze and recommend new technology, upgrades, and services for end users.
• Plan, purchase, inventory, and asset tagging of software, computer equipment, peripherals, including: preparation and implementation of IT relocations.
• Rotation of on-call schedule for after-hours support.
• Participate in various IT and business projects.
• Management and support of mobile computing devices (phones, tablets) and UMTS (contract management), where applicable.
• IT support for warehouse management (scanner and printers), where applicable.
• Responsible for telephone and network socket patch management, where applicable.
• Participation in the continuous improvement of existing and new helpdesk processes.
• Collection and administration of documentation.

IT User Support Specialist I

Operations

• Responsible for identifying Corporate Legal Team's operations solutions and processes including handling sensitive legal and corporate documents and contracts
• Review, draft, and provide feedback on legal policies and documents managed by the Corporate Legal Team
• Assist with schedules, organization of corporate team and process for both internal and external engagements, including but not limited to coordination of domestic and international travel arrangements for the Corporate Deputy General Counsel
• Demonstrate effective time management to successfully execute assignments from the Corporate Legal Team, ensuring high-quality deliverables are completed within strict deadlines
• Prepare, format, and proofread legal documents, correspondence, presentations, and reports
• Conduct review of basic agreement terms, identify and flag non-standard, and escalate to the appropriate Corporate Legal Team member
• Responsible for contract management of Corporate Legal Team agreements, including the initial request, preparation, and review of contracts, matter type designation, signature process, entry into electronic contract system, and the generation of reports for departmental leaders
• Develop, organize, and implement process improvements and operational efficiencies for the Corporate Legal Team to enhance workflow
• Draft and distribute internal communications on behalf of the Corporate Deputy General Counsel and Corporate Legal Team
• Foster strong working relationships across departments to enhance collaboration and support the operational effectiveness of the Corporate Legal Team
• Some travel may be required to support certain Corporate Legal Team meetings or project-related activities (approximately 10%)

Corporate Operations Specialist

Supply Chain

• Oversee demand planning and management processes for new and existing products
• Develop demand forecasts based on demand patterns, business trends, and market intelligence
• Work with Global customers, sales team and product management to improve forecast accuracy
• Responsible for collecting all additional demand forecasts for assigned product lines and communicating the demand to Supply Chain Buyers and Product Managers
• Works closely with Supply Chain counterparts to ensure global forecasts are executed upon and provide global market inputs where needed
• Involved in all new MPIs for assigned product groups
• Schedule monthly forecast meetings with all customers as required
• Maintains and reviews Forecast vs. Actual usage for assigned products
• Liaison for IT for all demand planning-related projects and business development
• Identify areas of improvement and recommend action plans
• Utilize analytical, marketing, sales, and purchasing knowledge to effectively plan future increases or decreases of product demands
• Work closely with Sales, Marketing, Product Management and Supply Chain teams to effectively manage demand planning during product phase-in/phase-out
• Global project engagement with IT, Supply Chain, Regional Sales, and Operations teams
• Direct involvement in S&OP process and converting S&OP topics into usable demand plan
• Develop and maintain strong product knowledge for assigned product groups