Armstrong Collective

Sales

• Provide day to day coordination and administrative support to the Global Outside Sales / Business Development team, ensuring work is completed accurately, on time, and in alignment with business priorities
• Prepare and maintain sales materials, communications, reports, and correspondence to a high standard
• Coordinate trade shows, consumer events, learning journeys (familiarization trips), and retail selling blitzes, anticipating needs and resolving issues independently where possible
• Maintain Salesforce data integrity, including campaign and marketing plan management, reporting, contract administration, and account updates
• Take ownership of data accuracy, recognizing issues or inefficiencies and addressing them proactively
• Process expense reports, payment tracking, and budget reconciliations with a strong attention to detail
• Communicate effectively with sales colleagues, internal partners, and external stakeholders, sharing information openly and following through on commitments
• Respond positively to shifting priorities, operational challenges, and changing business needs, contributing ideas to improve processes and ways of working
• Participate in sales activities, irregular or emergency operational coordination, and other initiatives as required

Global Sales Coordinator

Business Development Rep

• Reporting to the Director, Sales, Australia and New Zealand, the Business Development Manager is responsible for driving and maximizing revenue potential for assigned retail, wholesale, custom groups, and group tour block accounts.
• Account Management: Strategic account management to drive ongoing growth and engagement across multiple channels (wholesale, retail, group tour block) to achieve set revenue targets for the region.
• Establish and document key accounts process flows in relation to selling Rocky Mountaineer product and leverage this knowledge to drive change, process improvement, efficiencies, and revenue growth.
• Identify and develop new trade opportunities to grow Rocky Mountaineer sales.
• Source and convert corporate and special interest custom group sales opportunities with the assistance of the Custom Groups team in Vancouver.
• Effectively utilize the Salesforce CRM system to build account knowledge across the business, and enhance reporting and data capture capabilities.
• Deliver product training and sales calls to targeted distribution partners, growing their confidence and knowledge in selling Rocky Mountaineer products.
• Plan, manage and attend trade, consumer events, travel expos and road shows in the local regions as a knowledge expert for RM ensuring that RM is promoted as the preferred and first choice for consumers and trade.
• Develop and execute sales initiatives and local area marketing programs ensuring maximum return on investment.
• Work with the Partnership Marketing team to help negotiate and deliver annual co-op marketing plans to drive revenue with key accounts.
• Support co-op marketing plans with targeted sales blitzes in the local region.
• Support Sales Coordinator with front line responses on past, present and future bookings.
• Liaise with Travel Agents and guests regarding bookings.
• Support Learning Journeys (Fams) through the management of key account participation and engagement, including escorting these trips when required.
• Take an active role in the activities of the local, regional and global organization to deliver expertise supporting key projects and initiatives as required.
• Proactively share market intelligence, sales & marketing initiatives and best practices with the local, regional and global teams.
• Actively support fellow team members with trade activities and travel schedules. Help align goals and values with those of the overall Rocky Mountaineer organization.

Global Sales Coordinator

Global Sales Coordinator

Business Development Manager, Queensland – Northern Territory