Sales Development Manager

Armstrong Collective

Sales Development Manager generating business through travel agent relationships. Focused on executing Key Retail Account plans and growing retail partnerships in the travel agency channel.

Posted 6/12/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$85,000 - CA$95,000 per yearWebsite

About the role

Key responsibilities & impact

The Sales Development Manager (SDM) is responsible for generating business through the development of close relationships with the travel agent channel in USCA.
Execute Key Retail Account plans as developed by the Key Account Team.
Grow RM business with existing retail partners and develop new travel agency relationships.
Execute against the plans developed by the Key Account Management team.
Successfully manage existing travel agency relationships and deepen the partnerships to grow both FIT and Groups business.
Work with Senior Manager, Sales to formulate and execute a territory specific plan.
Identify new business development opportunities within the territory.
Build sales campaigns to drive bookings and revenue via territory account base.
Manage the analysis of territory and marketplaces.
Attend and participate in a variety of sales conferences and events as required.
Provide feedback and input on programs and strategies.
Responsible for accurate, timely, insightful revenue and business trend forecasting.
Identify and target competitive prospects and plan strategy to increase market share.

Requirements

What you’ll need

Post-Secondary education and experience in the Travel/Tourism industry (a Bachelor Degree is preferred)
5-10 Years Prior travel industry sales experience preferred
Experience in relationship building through combination of in person, virtual and over the phone interactions
Relationship builder with the ability to influence
Fluency in French would be considered an asset for this role.
Strong presentation and training skills, both in person and via webinars
Excellent verbal and written communication skills
Broad general business knowledge with excellent business judgment and decision-making skills
Professional and polished
Skilled at tailoring and targeting communication to both internal and external audiences
Creative and resourceful
Relentlessly pursue excellence
Strong critical thinking and analytical skills
Knowledge of Salesforce, Concur and PowerBI would be an asset
Demonstrated ability to define business potential and utilize analytics to uncover sales opportunities.

Benefits

Comp & perks

Comprehensive medical plan with 100% employer paid premiums
Medical
Dental
Vision
Life Insurance
Short term disability
Long term disability benefits
Travel emergency assistance
Vacation time and sick time
Up to 5% RRSP and/or TSFA match
Two complimentary annual train tickets after first year of employment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales forecastingbusiness developmentrelationship buildingsales campaign managementmarket analysispresentation skillstraining skillscritical thinkinganalytical skills

Soft Skills

influencecommunication skillsdecision-makingcreativityresourcefulnessprofessionalismpolished demeanortailored communicationrelationship managementpursuit of excellence