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Sales Development Manager
Armstrong CollectiveSales Development Manager responsible for developing relationships with travel agents to grow business. Focus on executing Key Retail Account plans and managing partnerships in North America.
About the role
Key responsibilities & impact- Responsible for generating business through the development of close relationships with the travel agent channel in USCA.
- Execute Key Retail Account plans as developed by the Key Account Team.
- Grow RM business with existing retail partners and develop new travel agency relationships.
- Manage existing travel agency relationships and deepen partnerships to grow both FIT and Groups business.
- Work with Senior Manager, Sales to formulate and execute a territory specific plan.
- Identify new business development opportunities within the territory.
- Build sales campaigns to drive bookings and revenue via territory account base.
- Manage the analysis of territory and marketplaces.
- Support and achieve aggressive growth targets of the brand.
- Identify and increase market penetration within retail accounts.
- Work closely with Rocky Mountaineer’s sales colleagues to leverage and share best practices.
- Develop business plans, sales strategies, budgets, and corresponding business cases.
- Attend and participate in sales conferences, trade shows, etc.
- Prepare proposals, presentations, and supporting documents for business solicitation.
- Provide feedback on programs, strategies, and tactical marketing & sales initiatives.
- Responsible for accurate, timely revenue and business trend forecasting.
- Generate and log sales activities in Salesforce.
Requirements
What you’ll need- Post-Secondary education and experience in the Travel/Tourism industry (a Bachelor Degree is preferred)
- 5-10 Years Prior travel industry sales experience preferred
- Experience in relationship building through combination of in person, virtual and over the phone interactions
- Fluency in French would be considered an asset for this role.
- Strong presentation and training skills, both in person and via webinars
- Excellent verbal and written communication skills
- Broad general business knowledge with excellent business judgment and decision-making skills
- Professional and polished
- Skilled at tailoring and targeting communication to both internal and external audiences
- Creative and resourceful
- Relentlessly pursue excellence
- Strong critical thinking and analytical skills
- Knowledge of Salesforce, Concur and PowerBI would be an asset
Benefits
Comp & perks- Comprehensive medical plan with 100% employer paid premiums
- Medical
- Dental
- Vision
- Life Insurance
- Short term disability
- Long term disability benefits
- Travel emergency assistance
- Vacation time
- Sick time
- Up to 5% RRSP and/or TSFA match
- Two complimentary annual train tickets after first year of employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategiesbusiness developmentmarket analysisrevenue forecastingrelationship buildingpresentation skillstraining skillscritical thinkinganalytical skills
Soft Skills
communication skillsinterpersonal skillsdecision-making skillscreativityresourcefulnessprofessionalismpolished demeanortailored communicationpursuit of excellence