Arkansas Talent Group

Customer Support

• Answer and direct incoming phone calls
• Process customer orders through various methods (fax, email, customer portals, phone) then coordinate and Track the order with local warehouses and outside vendors/manufacturers.
• Create and follow up on customer quotes until either closed or upgraded to Sales Order.
• Track shipments and troubleshoot issues.
• Communicate order status with Inside Sales Rep.
• Keep CRM data base information up to date.
• Assist with Social Media content/scheduling
• Communicate with internal departments (shipping, accounting, service dept., inside sales).
• Perform filing and general clerical duties.

Inside Sales Support Specialist

Clinical Operations

• Regional Manager, Clinical Operations serves as the primary contact for the company's Nursing Home Clients, acting as a clinical and operational resource to patients, families, referral sources, and partner facilities.
• Identify medically appropriate patients for admission, coordinate transitions of care, and support census development through clinical education and relationship management.
• Conduct timely and accurate onsite assessments of referred patients, evaluate clinical appropriateness and payer eligibility for admission, and coordinate transitions of care.
• Build and manage relationships with nursing homes in the assigned territory and serve as the primary point of contact for referral sources.
• Accurately document outreach, referrals, admissions, and outcomes and ensure compliance with HIPAA, AKS, Stark Law, and internal policies.
• Recruit and retain high-performing providers and implement engagement and retention strategies to reduce turnover.

Regional Manager, Clinical Operations

Controller

• Oversee all accounting, bookkeeping, and payroll functions.
• Maintain the general ledger, chart of accounts, and proper coding of transactions.
• Prepare timely and accurate monthly, quarterly, and annual financial statements.
• Monitor cash flow and develop projections to ensure financial stability.
• Support the annual budgeting process, working closely with leadership to align resources with strategic goals.
• Prepare budget-to-actual reports and identify variances for management review.
• Ensure compliance with GAAP and nonprofit accounting practices (FASB standards).
• Manage grant reporting and restricted fund accounting.
• Oversee compliance with local, state, and federal regulations, including annual IRS Form 990 preparation.
• Coordinate and support the annual audit with external auditors.
• Maintain and improve accounting policies, procedures, and internal controls.
• Recommend and implement systems/software improvements for efficiency and accuracy.
• Work closely with the Executive Director and the Board Finance Committee to provide clear, insightful financial information.
• Collaborate with program staff to ensure alignment between program budgets and actual expenditures.

Inside Sales Support Specialist

Regional Manager, Clinical Operations

Non Profit Controller, Hybrid