Arizona Public Service - APS

Manager

• Define and execute the enterprise automation strategy
• Establish the Automation COE for standards, best practices, and solutions
• Lead and mentor a team of automation engineers
• Drive adoption of IaC practices using tools like Terraform
• Implement and maintain configuration management frameworks
• Champion DevOps practices including CI/CD automation
• Evaluate, standardize, and maintain enterprise automation and DevOps toolchains

Manager, Information Technology – Automation COE

Operations

• Lead and support a team providing daily application support and system enhancements for energy distribution operations
• Oversee the department budget
• Resolve operational issues
• Guide system integration efforts
• Drive efficiencies and continuous improvements

Supervisor, IT Distribution Operations

Business Operations

• Running the end‑to‑end Change Management process, coordinating requests, reviews, approvals, and communications to ensure changes are implemented smoothly and with minimal risk
• Partnering with IT teams, product owners, and business stakeholders to identify process improvement opportunities and measure results
• Analyzing data and trends to improve operational performance, reporting, and decision‑making
• Helping ensure compliance with regulatory, security, and internal control requirements
• Leading or contributing to cross‑departmental projects that improve systems, processes, and ways of working
• Supporting and mentoring less‑tenured team members as they grow their skills and confidence

ITIL Analyst, Business Operations Analyst, Senior – Change Management

Business Analyst

• Supporting IT and operational technology systems that enable safe, continuous power generation across non‑nuclear facilities
• Partnering with plant teams, IT, cybersecurity, and compliance groups to resolve issues and strengthen system reliability
• Applying patches, upgrades, and security protections to reduce vulnerabilities across IT and OT environments
• Troubleshooting application, system, and network issues in time‑sensitive, mission‑critical situations
• Contributing to disaster recovery readiness and system resilience efforts
• Providing remote support and participating in a rotating 24/7 on‑call schedule

Energy / IT Solutions Analyst II

Database Administrator

• Designing, building, and maintaining Oracle databases in a complex, distributed environment
• Supporting both project initiatives and day-to-day operations on Oracle Exadata platforms
• Ensuring database performance, security, and reliability through strong physical data modeling and system design
• Troubleshooting and optimizing database performance using Linux-based diagnostics and shell scripting
• Partnering with IT and business teams to support new solutions, system improvements, and operational stability
• Participating in a 24x7 on-call rotation and scheduled maintenance to keep critical systems running smoothly

Senior Oracle Database Administrator

Financial Planning and Analysis

• Partnering with teams across APS to analyze processes, identify improvement opportunities, and turn insights into practical solutions
• Supporting planning and portfolio health by developing clear, accurate reports and dashboards that leaders can rely on
• Helping ensure systems, data, and processes meet regulatory, security, and business requirements
• Leading or contributing to cross-department projects that improve how work flows across the organization
• Using research, benchmarking, and data analysis to define business needs and guide decision-making
• Mentoring and supporting less-tenured team members as projects and initiatives move forward
• Participates or leads projects to formulate and define business needs, system scope modifications, and objectives through research and fact finding combined with a good understanding of business functions, systems, and industry requirements.
• Researches, analyzes, and resolves routine to complex business/operational problems within the business units.
• Interfaces with IT, Systems Analysts, or vendors to resolve issues as necessary. Follows up to ensure timely resolution of problems and ensure customer satisfaction.
• Participates in or oversees analysis, planning, and implementation of enhancements to new and existing processes, which may include new systems and/or enhancements to existing systems.
• Ability to gather and write moderate requirements based on business needs with consideration of business goals and future needs.
• Provides input and gathers functional requirements, policy/procedure interpretation, and future business system needs.
• For smaller projects, may coordinate assigned phases of project planning and execution, including estimating resources and tasks, creating, managing and controlling project schedules and resources.
• Using quantitative metrics, analyze process designs, workflows, and suggests process improvement initiatives, which may include potential technology solutions to streamline, automate, and/or improve process efficiencies.
• With limited direction, coordinates and participates in the development of effective business cases using sound cost/benefit analysis. Keeps apprised of current and emerging trends for business unit.
• Provides operational support for business area and multiple systems including, but not limited to, researching and resolving system problems, gap analysis, training identification and delivery, and data integrity audits.
• Writes, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools. Assists in the development of standard and complex reports for business unit.
• Assists in the development and maintenance of standardized business reporting protocol and ensures data integrity and consistency in all reporting aspects.
• May monitor and track business goals, activities, performance monitoring, and issues for an assigned unit(s) to keep management apprised of business unit activities.
• Actively shares knowledge of business/technical environment, priorities, and processes to less tenured personnel.
• Conducts research, performs data analysis, and reports findings through formal presentations.
• Participates in project assignments as a lead or a key member.Responsible for coordinating activities within the business areas. Direct areas of project responsibility to include needs analysis, scope definition, testing strategy, implementation, and user acceptance. May support application/system training to functional users.
• May be responsible for managing access, security for business systems, and ensuring appropriate data security controls including process and system documentation.
• Maintains documentation of processes, guidelines, tools, procedures, and training aids required to support business unit.
• May participate in the planning, development, and administration of business unit's budget functions.

Senior IT Portfolio Financial Analyst, Consultant

Infrastructure Engineer

• Design, implement and support enterprise-level physical security systems
• Troubleshoot and resolve complex security system issues
• Partner with cybersecurity, engineering, network and field teams
• Support compliance efforts and maintain security records

IT Security Infrastructure Engineer II, III, Senior

Solutions Engineer

• Designing and enhancing full-stack solutions that support mission‑critical energy and self‑service platforms
• Building, maintaining, and troubleshooting applications to improve system performance, scalability, and reliability
• Collaborating with cross‑functional teams to deliver modern solutions, including AI‑enabled technologies
• Supporting mobile and web platforms through continuous improvement and production lifecycle support
• Applying strong engineering judgment to solve complex software and system challenges that impact customers and grid operations

IT Solutions Engineer – Analyst III

Procurement

• Build strong, trusted relationships with IT vendors while serving as a go‑to partner for internal business teams
• Collaborate with stakeholders to align vendor services with business needs and resolve service gaps
• Lead vendor conversations around performance, expectations, and issue resolution
• Partner with Supply Chain and procurement to support contract management and vendor engagements
• Navigate complex, multi‑stakeholder challenges to deliver solutions that balance business goals and contractual commitments