Arizona Public Service - APS

IT Support

• Lead multiple large-scale IT projects (often 7–10 at a time) with budgets ranging from $5M–$10M, ensuring delivery on time, within scope, and on budget
• Partner with teams across the business—including generation, customer operations, and technical groups—to deliver solutions that improve service and reliability
• Build and execute project plans, aligning timelines, resources, and priorities across multi-year initiatives
• Guide cross-functional teams and vendors, fostering collaboration and keeping stakeholders informed and aligned
• Identify and mitigate risks, making informed decisions to keep complex projects moving forward successfully
• Support initiatives involving infrastructure, networking, hardware, and battery-related technologies critical to APS operations.

IT Project Manager II/III

• Maintaining and troubleshooting communication systems that support power plants, mountain-top sites, and other mission-critical facilities
• Installing and improving field-based technical assets, addressing design gaps, and modifying designs to improve reliability
• Responding to outages and supporting disaster recovery efforts by rerouting traffic and restoring services quickly and safely
• Coordinating with third-party vendors and partners when issues require escalation or specialized support
• Supporting a wide geographic area alongside other technicians to ensure safe coverage and timely response
• Helping protect critical infrastructure by supporting physical security systems and compliance with security protocols

IT Field Communications Specialist II/III/Senior

QA Engineer

• Partner with project teams to build quality into applications and technology solutions from planning through implementation.
• Identify risks early and recommend testing and quality strategies that improve system reliability and project outcomes.
• Collaborate with developers, business partners, and technical teams to ensure solutions meet business needs and quality standards.
• Evaluate system performance, testing results, and quality metrics to support informed project decisions.

IT System Quality Engineer II

Project Manager

• Lead large, complex IT projects from planning through execution, ensuring clear direction, alignment, and results
• Partner with cross-functional teams, vendors, and stakeholders to drive progress and solve challenges
• Develop and maintain execution plans that balance scope, schedule, cost, and risk
• Communicate updates, risks, and outcomes to leadership and key partners
• Develop and conduct formal presentations for assigned projects as required

Information Technology Project Manager IV

Data Scientist

• Lead MLOps Initiatives: Design, build, deploy, and monitor end-to-end ML solutions that are scalable, reliable, and secure.
• Architect for Scale & Speed: Build applications optimized for low latency on high-volume data pipelines and streaming environments.
• Advise & Innovate: Act as a thought partner to data scientists and engineering leaders, bringing deep domain expertise in ML model design and infrastructure.
• Collaborate Cross-Functionally: Work with enterprise architects, product teams, and data scientists to deliver real-world business value.
• Own Quality & Governance: Establish and maintain best practices for ML lifecycle management, including CI/CD, monitoring, testing, and documentation.

Senior Data Scientist

Solutions Engineer

• Architect and deliver solutions for Compute & Storage, including Infrastructure Architecture, Enterprise Storage, Server Operations, Backup, Patch/Policy Management, and Performance Management.
• Lead Cloud initiatives, covering Cloud Solutions, Cloud Engineering, Cloud Security, and Cloud Operations.
• Oversee Data Center architecture and operations, including colocation and facility management.
• Ensure robust disaster recovery, business continuity, and infrastructure security measures are in place.
• Contribute to I&O strategy, intake, and action facilitation.
• Support vendor management, contract negotiations, and IT asset management (hardware/software).
• Drive automation initiatives and participate in the Automation Center of Excellence (COE).
• Lead demand and portfolio delivery, ITIL service management, and policy/compliance/risk management.
• Oversee end user support, including IT support, customer care, workstation engineering, and remote access management.
• Manage observability and network operations center (NOC) functions, ensuring proactive monitoring and rapid incident response.
• Lead infrastructure security (network security, IAM) and field services for workstations and remote users.
• Align infrastructure and support services with the strategic direction of the Infrastructure & Operations organization.
• Partner with IT leadership, business stakeholders, and cross-functional teams to ensure infrastructure and support services meet evolving business needs and regulatory requirements.
• Develop and maintain documentation, standards, and solution patterns to ensure consistency and compliance across the enterprise.
• Design and implement infrastructure security measures to protect organizational assets and ensure compliance with industry standards and regulatory requirements.
• Conduct vulnerability assessments, patch management, and enforce data protection policies.

Senior IT Solutions Architect – Infrastructure

Communications

• Install, maintain, and support enterprise and field‑based communications equipment to ensure reliable service delivery
• Identify design gaps in the field and modify or redesign solutions to improve performance and reliability
• Maintain and troubleshoot technical assets, restoring services quickly when issues arise
• Support disaster recovery efforts by redesigning traffic routing to restore communications and minimize downtime
• Coordinate and direct third‑party vendors or partners when escalated support is needed

IT Field Communications Specialist – Senior

Infrastructure Engineer

• Support and maintain SCADA and related infrastructure that enables renewable and fossil generation facilities to operate reliably
• Partner with generation teams to troubleshoot issues, support applications, and improve system performance
• Travel to generation sites to provide hands‑on support and represent the IT team as a trusted technical partner
• Work on infrastructure projects that strengthen security, reliability, and future readiness of generation systems
• Participate in a 24x7x365 rotational support model to help ensure continuous operations

IT Infrastructure Engineer III – Senior

Manager

• Define and execute the enterprise automation strategy
• Establish the Automation COE for standards, best practices, and solutions
• Lead and mentor a team of automation engineers
• Drive adoption of IaC practices using tools like Terraform
• Implement and maintain configuration management frameworks
• Champion DevOps practices including CI/CD automation
• Evaluate, standardize, and maintain enterprise automation and DevOps toolchains