IT Field Communications Specialist – Senior

Arizona Public Service - APS

IT Field Communications Specialist ensuring reliable communications systems at APS. Installing and maintaining telecommunications equipment for dependable service delivery across Arizona.

Posted 6/13/2026full-timePhoenix • Arizona • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

installing communications systemsmaintaining communications systemstroubleshooting technical assetsdesigning solutionsredesigning traffic routingconfiguring microwave radio systemsimplementing IP networksunderstanding control schematicsknowledge of protection conceptsrepairing metering systems

Soft Skills

self-directeddependablecollaborativeproblem-solvingcommunicationindependent workcoordinationvendor managementadaptabilityattention to detail

Tools & Technologies

enterprise communications equipmentfield-based communications equipmentsupervisory equipmentpublic safety microwave radio systemscontrol systemssubstation design toolspersonal computershardware fundamentalssoftware applicationsdisaster recovery systems

Industry Keywords

substation controlmetering and control systemsdesign deficienciesservice reliabilitythird-party vendor supportelectronic circuit fundamentalslarge scale networksfield servicecommunications reliabilitydowntime minimization

About the role

Key responsibilities & impact

Install, maintain, and support enterprise and field‑based communications equipment to ensure reliable service delivery
Identify design gaps in the field and modify or redesign solutions to improve performance and reliability
Maintain and troubleshoot technical assets, restoring services quickly when issues arise
Support disaster recovery efforts by redesigning traffic routing to restore communications and minimize downtime
Coordinate and direct third‑party vendors or partners when escalated support is needed

Requirements

What you’ll need

Experience installing and maintaining enterprise or field‑based communications systems
Ability to identify design deficiencies and develop practical redesigns in real‑world environments
Hands‑on troubleshooting skills with a focus on restoring service and reliability
Experience coordinating with third‑party or vendor support teams during escalations
A self‑directed, dependable professional who works well independently and in collaboration with others
Equivalent to a high school diploma PLUS two (2), five (5), or seven (7) years related experience troubleshooting and repairing metering and control systems
Proven experience working on all types of supervisory equipment used by APS
Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks
Knowledge of the functionality of control schematics
Demonstrated experience in substation design concepts/practices relating to substation control
A thorough understanding of protection, metering, and control concepts
Familiarity with electronic circuit fundamentals
Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications
Ability to travel statewide, work outdoors, and work overtime.

Benefits

Comp & perks

Support for veterans and spouses
Professional development opportunities
Equal opportunity in all phases of the employment process
Drug and alcohol testing