Aristocrat

3D Artist

• Implement and maintain flawless visual build standards using industry-standard tools.
• Collaborate with designers and developers to build outstanding UI and UX experiences.
• Apply your expertise to improve our game features.
• Ensure relevant processes regarding asset management, file organization, output configuration is clearly and correctly executed.
• Deliver assets on time to specification with a thorough and complete attention to detail.
• Manage version control and development tools to ensure efficient project workflows.
• Develop technical art solutions that optimize game performance and visual quality.
• Bring your enthusiasm and technical expertise to help advance our products to the next stage.
• Provide mentorship and guidance to junior technical artists and team members.
• Troubleshoot and resolve technical issues that arise during development.
• Continuously learn and adapt to new technologies and processes.
• Various other duties include: Game Documentation as per business need.
• Collaborate with multi-disciplined teams to achieve the highest quality games possible.
• Follow guidelines set by Mojo studio management to manage/develop art assets to support business.
• Bring in ideas/innovations to improve the overall process in terms of tools and processes.

Associate Principal Technical Artist

• Develop/Update artwork and animation for video-based gaming projects
• Focus on Content implementation pipeline
• Ensure relevant processes in regards to asset management, file organisation, output configuration are clearly and correctly executed
• Schedule and manage time efficiently – work with agile development leaders to plan work
• Deliver assets on time to specification with a thorough and complete attention to detail
• Responsible for having peer reviews to check work for accuracy and quality
• Various other duties include: Game Documentation as per business need
• Collaborate with multi-disciplined teams to achieve the highest quality games possible
• Follow guidelines set by Mojo Studio management to manage / develop art assets to support business
• Bring in ideas/innovations to improve the overall process in terms of tools and processes.

Lead Technical Artist

Backend Engineer

• Develop the entire automation solution life cycle, from intake through development, debugging, testing, and implementation into production.
• Write documentation that follows the Reporting Center of Excellence’s standards and governance.
• Review and ensure all developed automated solutions meet objectives and guidelines by collaborating with the lead engineer.
• Build and review sustainability documentation for automated processes and contribute to team training and professional development.
• Maintain and debug over 500 existing automation processes to ensure consistent, accurate, and up-to-date operational rhythms.
• Lead recurring meetings with business collaborators, sharing functional and technical expertise, identifying automation opportunities, and guiding participants in setting up successful automation processes.
• Research and develop code to improve existing automations, focusing on faster run times and innovative solutions.
• Support the Reporting Center of Excellence in driving forward strategic and tactical implementation of automation solutions.
• Direct the development of automation solutions using Python, Blue Prism, Power Automate, Co Pilot Studio, and other platforms to simplify repetitive tasks.
• Conduct detailed reviews of automation code developed by team members, providing constructive feedback and ensuring alignment with organizational standards.
• Mentor and train junior engineers, encouraging skill development in Python, Blue Prism, Power Automate, and problem-solving techniques.
• Find opportunities for process improvements and implement solutions to optimize automations.
• Incorporate AI/ML capabilities into automation workflows where applicable.
• Support proof-of-concept developments to evaluate new tools and frameworks for automation efficiency.

Tech Lead – Python Developer

2D Artist

• Apply your great knowledge of Adobe Suite to build flawless visual designs.
• Apply visual design principles in game development to improve user interfaces.
• Implement build systems and adhere strictly to creative project guidelines.
• Craft clean files that allow for fast iteration and the creation of final art assets.
• Build interfaces autonomously, including wireframes, mockups, and animatics.
• Build medium complexity prototypes to succeed in fast-paced environments.
• Maintain quality, efficiency, and consistency across your work.
• Adapt methodologies and solutions to overcome mobile platform challenges.
• Ensure work is completed to a high standard and in line with the desired style.
• Collaborate with your team to adapt features for more impact.
• Communicate your work successfully to teammates and cross-functional partners.
• Uphold usability principles within gameplay build restraints.

UI Artist

Software Engineer

• Lead the design and development of an SDK and mobile applications in React Native, ensuring alignment with overall product strategy.
• Participate in agile development processes, including sprint planning, stand-ups, and retrospectives.
• Establish, enforce and drive best practices in programming, testing, and deployment, ensuring high-quality work and alignment to industry standards.
• Collaborate with multi-functional teams, including native platform engineers (iOS/Android), product managers, and designers, to define technical requirements and deliver end-to-end solutions.
• Produce documents and diagrams to communicate your designs and processes effectively with the wider development and leadership teams.
• Provide regular feedback and support to team members, helping them develop their skills and advance their careers within the organization.
• Articulate technical concepts and project updates to partners, ensuring transparency and alignment with business goals.
• Fine-tune application performance, fix bottlenecks, and guarantee responsiveness across diverse platforms.
• Mentor and guide a team of developers, fostering a collaborative environment that encourages innovation and professional growth.

Lead React Native Developer

Account Manager

• Own and grow the Fusion Aggregation revenue stream across new and existing vendors, consistently meeting or exceeding monthly and quarterly revenue targets.
• Identify new vendor opportunities in collaboration with Account Managers.
• Lead commercial negotiations with partners and operators to improve revenue potential.
• Coordinate the (non-technical) onboarding of new vendors.
• Liaise with Delivery and Integration teams to develop and manage clear launch plans, timelines, and operator rollouts.
• Support sales teams by gathering and providing all necessary commercial, technical, and compliance information required for RFPs and new business pitches.
• Manage large volumes of partner accounts, including day-to-day operations, new market entries, and coordination of new vendor connections.
• Assist with commercial negotiations alongside sales to help secure new deals and partnerships.
• Manage vendor customer concerns and potential game or commercial issues efficiently and collaboratively.
• Maintain and grow strong, strategic relationships with existing and prospective vendors.
• Conduct regular check-ins via calls, email, and occasional face-to-face meetings.
• Collaborate with Legal and Compliance teams to ensure vendors satisfy all regulatory and contractual requirements.
• Ensure commercial agreements are accurately completed, stored, and followed.
• Act as the internal voice of our vendor partners.
• Ensure excellent service delivery across departments and facilitate direct communications between vendors and operators when needed.
• Support vendors in the delivery and optimisation of promotional and commercial plans to drive performance across Pariplay’s customer base.
• Maintain an organised backlog of vendor needs and requests.
• Prioritise and communicate these clearly with internal collaborators such as Product, Delivery, and Compliance teams.
• Assist the Director of Partnerships in crafting and accomplishing a scalable, long-term vendor relationship strategy that aligns with business goals.

Partnership Manager

• The role of a Technical Artist is to act as a link between creative and engineering teams in game development.
• A Technical Artist needs to integrate art assets into the game without taking away either the artistic vision or going beyond the technical limits of the platform.
• The person will be responsible for ensuring high-quality standards of games and being delivered on time.
• We’re looking for a Sr Technical Artist role to develop/update artwork and animation for gaming projects.
• Able to focus on Content implementation pipeline, handle time efficiently, close tracking, raise dependencies proactively, and deliver assets on time to specification with thorough and complete attention to detail.
• Ensuring relevant processes in regard to asset management, file organization, and output configuration are clearly and correctly implemented.
• Help in peer reviews, Game Documentation as per business needs, and Collaborate with multi-disciplined teams to achieve the highest quality games possible.
• We put a strong emphasis on individual ownership and value TAs who take pride in working over the full lifecycle of a project independently.

Senior Technical Artist

Network Engineer

• Architect, deploy, and maintain secure and scalable network solutions across LAN/WAN environments.
• Direct projects related to Palo Alto Networks firewalls, encompassing policy development, threat prevention, and VPN setup.
• Manage and optimize Aruba wireless and switching infrastructure, including ClearPass and AirWave.
• Monitor network performance and troubleshoot complex issues using advanced diagnostic tools.
• Implement and enforce network security guidelines and compliance standards.
• Collaborate with cross-functional teams to support infrastructure projects and business applications.
• Mentor junior engineers and provide technical leadership within the team.
• Maintain detailed documentation of network configurations, diagrams, and operational procedures.
• Participate in on-call rotation and support incident response efforts.
• Build and support dark fiber solutions for high-capacity network infrastructure.

Data Entry

• Meet monthly performance goals for accuracy, quality, efficiency, and important metrics
• Prepare timely internal reports of system and operational incidents
• Handle all job duties in strict adherence to policies and procedures
• Complete tasks according to system directives
• Monitor the health of the operating system
• Record activities and archive daily logs
• Participate in testing and reporting activities
• Provide timely feedback regarding system and equipment failures or client concerns
• Maintain information confidentiality
• Adopt and promote things we value
• Stay current on all new developments and procedures regarding protocols
• Work towards set goals and targets
• Open production tickets for system issues

Data Entry Operator

Field Engineer

• Perform advanced troubleshooting, conversions, installations, and maintenance of gaming machines, signs, and controllers
• Resolve complex issues independently or in collaboration with technical support
• Mentor and provide on-the-job training to junior Field Service Technicians
• Conduct and document Pre-Site Surveys, ensuring thorough planning for upcoming service activities
• Analyze and report recurring service challenges and implement corrective actions
• Manage inventory levels, ensuring proper stock for field operations
• Collaborate closely with customers to deliver tailored technical solutions and uphold Aristocrat’s customer service standards
• Ensure compliance with safety guidelines and company protocols in all field activities

Senior Field Service Technician

Customer Support

• Offer focused assistance to VIP clients, handling account, product, and service questions
• Troubleshoot complex technical issues related to computer, tablet, and cell phone applications
• Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls
• Share exclusive marketing deals and updates with VIP clients
• Deliver feedback on service shortcomings and client input to improve service quality
• Ensure confidentiality and security of VIP client information
• Uphold and promote the things we value, staying updated on all protocols and developments
• Meet and exceed set performance goals and targets
• Maintain a positive and enjoyable work environment

VIP Customer Service Agent

Operations

• Coordinate the Online Gaming platform, ensuring flawless performance and availability.
• Monitor and report as part of a shift-based operations team on a 24x7 basis.
• Provide second-level troubleshooting support and liaise with service providers and third parties.
• Deliver on benchmarks set internally and adhere to SLAs and OLAs for service delivery.
• Investigate and react to live issues, maintaining outstanding service standards.
• Prepare and complete periodic releases for both infrastructure and software.
• Act as a point of contact for partner concerns raised through customer channels.
• Build and improve processes related to the role, ensuring continual improvement.
• Handle service requests, incident problems, and change requests following ITIL v4 guidelines.
• Participate in proactive monitoring and support of live and staging infrastructure.

Engineer II – NOC and Service Ops

Engineer

• Test various functionalities in game development to ensure flawless performance across diverse markets.
• Build and complete comprehensive test cases, and conduct detailed product requirements analysis.
• Strictly follow guidelines set by BLS management to plan and complete tests that support business objectives.
• Apply defect tracking and test management tools such as JIRA/Zephyr to maintain high standards of quality.
• Resolve technical issues effectively and provide timely follow-up.
• Communicate regularly with collaborators, ensuring alignment with Agile methodology.
• Innovate and implement improvements in testing processes, tools, and test cases to improve overall efficiency.

Senior Engineer I, Manual Testing

Attorney

• Support the daily business activities of the Legal Operations division.
• Function as the lead administrator of the ebilling system.
• Manage relationships with collaborators and deliver user training.
• Process purchase orders and invoices using SAP Concur system.
• Assist with the maintenance of the contract lifecycle management system.
• Map workflow pain points to AI capabilities and recommend tools.
• Maintain and improve the department’s knowledge management system.
• Assist with preparing and distributing communications.
• Assist with facility requests, equipment requests, and onboarding/offboarding of staff.

Associate Principal Technical Artist

Lead Technical Artist

Tech Lead – Python Developer

UI Artist

Lead React Native Developer

Partnership Manager

Senior Technical Artist

Network Engineer

Data Entry Operator

Senior Field Service Technician

VIP Customer Service Agent

Engineer II – NOC and Service Ops

Senior Engineer I, Manual Testing

Senior Engineer I, Manual Testing

Legal Operations Clerk