Aristocrat

Customer Success Manager

• Conduct market analysis and research, communicating findings to key partners to inform strategic decisions
• Report game performance, sharing competitive insights that help steer our business
• Convey game roadmaps to partners and operators, ensuring prioritized delivery of top-tier content
• Collaborate with operators and partners to develop comprehensive marketing plans for our content
• Optimize Aristocrat Interactive’s commercial, promotional, and on-site content proposition for customers, ensuring it meets and exceeds relevant benchmarks
• Identify and develop business opportunities with our customers by upselling and cross-selling products, features, content, and new market opportunities
• Provide ongoing account management to assigned customers, ensuring their needs are met and exceeded
• Attain annual sales objectives, showing skill in accurate and strategic forecasting
• Coordinate tracking, reporting, and analysis of performance metrics, showing a keen interest in data and a desire for deeper insights
• Lead in-depth monthly and quarterly performance reporting, providing insights, recommendations, and strategic focus points to customers
• Ensure educated delivery of both marketing and technical documentation to partners
• Handle and prioritize operators’ daily issues in conjunction with internal support functions
• Identify and coordinate training requirements to improve partner performance
• Support product pipeline prioritization from a commercial value perspective, contributing to continuous improvement decisions
• Represent Aristocrat Interactive to assigned partners, taking ownership of relationships and outcomes
• Regular travel to meet customers will be encouraged, encouraging strong and lasting connections

Senior Partner Success Manager

Director

• Build, own, and manage relationships across key strategic operator accounts, acting as a trusted advisor and the primary commercial point of contact for any blocking issue.
• Drive account expansion through upsell, cross-sell, content optimization, and new market opportunities.
• Develop and deliver tailored strategic proposals aligned to client objectives and regulatory environments, leading the full commercial lifecycle.
• Achieve revenue targets and deliver accurate forecasting, revenue planning, and pipeline management.
• Run tracking, reporting, and analysis of benchmarks regularly to ensure data literacy and curiosity.
• Lead Quarterly Business Reviews and planning sessions with customers.
• Collaborate closely with internal teams to ensure delivery against agreed benchmarks and commercial outcomes.
• Deliver industry-leading content launch programs using marketing and promotional levers.
• Partner with Product, Technology, Marketing, Compliance, Finance, and Legal to align customer needs with Aristocrat Interactive’s roadmap and capabilities.
• Coordinate issue resolution and operational performance for key accounts.
• Represent Aristocrat Interactive at key industry events as a leader with a point of view and brand ambassador.
• Lead and develop Commercial or Senior Commercial Managers, ensuring high standards of account management and commercial performance across the team.

Commercial Director

Field Engineer

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines
• Perform routine maintenance on gaming machines
• Respond promptly to customer calls and emergency requests
• Complete Pre-Site Surveys and perform service activities assigned
• Maintain inventory accuracy and support customers with technical inquiries
• Report on trends, needs, and service challenges

Field Service Technician

Backend Engineer

• Lead Object-Oriented Analysis and Design (OOAD) to build robust and scalable software solutions.
• Apply advanced C++ (11/14) to develop high-quality code that meets our strict performance standards.
• Develop and debug software for both Linux and Windows environments.
• Use tools such as Visual Studio, SVN/GitHub, GDB, memory profiling, and static/dynamic code analysis to ensure flawless software performance.
• Implement continuous integration systems to streamline our development process.
• Engage in the full application lifecycle, from concept to deployment, using Agile methodology.
• Apply your analytical and problem-solving skills to tackle complex technical challenges.
• Communicate effectively and work collaboratively within a diverse team.
• Mentor junior engineers and share your knowledge to foster a culture of continuous learning and improvement.

Principal Engineer, C++ Developer

QA Engineer

• Explore, configure, and evaluate AI tools for issue detection, code change analysis, product risk identification, and QA workflow improvement
• Build practical AI-assisted quality checks for merge requests, peer reviews, continuous integration workflows, and product change validation
• Assess how new code changes align with existing code patterns, product behavior, known risks, and historical defects
• Validate AI-generated findings from a QA perspective, ensuring they are useful, explainable, actionable, and not excessive noise
• Help define AI-assisted quality gates for Core application repositories and support their gradual rollout in CI workflows
• Translate QA knowledge into prompts, workflows, playbooks, checklists, and evaluation criteria that can scale across teams
• Partner with developers, QA engineers, automation engineers, architects, product managers, and QE Champions to embed quality earlier in the lifecycle
• Identify high-value AI-for-QA use cases across regression analysis, impact assessment, exploratory testing support, and release risk evaluation
• Run structured experiments to measure the efficiency of AI quality checks and improve them based on real outcomes
• Contribute to QA ownership shift initiatives including quality playbooks, scorecard baselines, and product-team quality enablement

Senior QA AI Engineer

Business Intelligence Developer

• Collaborate with internal partners to translate business requirements into technical solutions
• Develop and test data assets
• Build tables and views in Microsoft SQL Server, dashboards in Tableau
• Develop intuitive data visualizations
• Establish relationships with business partners
• Lead multiple projects and proactively communicate status

Business Intelligence Analyst II

Financial Crime

• Develop, implement, and maintain AML policies and procedures
• Ensure adherence to regulations affecting iLottery and iGaming
• Develop and implement compliance programs, policies, and reporting mechanisms
• Formulate approaches to align with AML regulations and work alongside auditors and regulators
• Conduct regular risk assessments to identify and assess potential money laundering and terrorist financing risks
• Report suspicious activity to the relevant authorities in a timely and accurate manner
• Develop and maintain effective monitoring systems to identify suspicious and fraudulent activity
• Investigate suspicious activity and conduct due diligence on clients and transactions
• Act as the point person for audits, exams, and other regulatory inquiries
• Collaborate with various teams including legal, finance, and operations
• Maintain partnerships with regulatory bodies in the iLottery and iGaming industry as well as other collaborators
• Lead AML compliance training for team members on identifying suspicious activities and guide other employees on AML matters.

Compliance AML, Responsible Gaming Specialist

Compliance

• Support US and Canada third-party brokers/freight forwarders to resolve day-to-day issues that result in import/export delays
• Act as regional liaison for import and export activity to ensure compliance and timely delivery
• Provide guidance, as needed, on harmonized tariff classification, customs valuation, country of origin determination and other governmental data points driving exemptions of products and purchases
• Handle US & CA customs brokers and customs reporting activities
• Support US & CA FTA qualification and preferential programs
• Support all US & CA warehouses w/ export shipping requirements & import receiving controls
• Support US exports reporting requirements including Electronic Export Filing (EEI) management & audit
• Support US & Canada Export document creation
• Remain abreast of current US & CA customs programs, initiatives, and regulatory changes.

Trade Compliance Specialist, Americas

Risk

• Continually identify and assess conditions that may present risks to the business and consumers.
• Implement strategies to mitigate risks and ensure regulatory obligations are met.
• Monitor and review financial transactions to ensure accuracy and compliance with company policies.
• Identify and investigate suspicious activities or transactions to prevent and mitigate fraud.
• Analyze transaction patterns and user behaviors to detect potential risks and fraudulent activities.
• Process and verify customer cash outs, ensuring all transactions are accurate and detailed.
• Work with customer service and other departments to resolve payment issues and meet customer needs.
• Monitor and report on all processed documents; build activity and incident reports.
• Conduct compliance and risk assessments for online payouts.
• Document and communicate key risk factors affecting online payments.
• Research and verify all aspects of transactions for accuracy and legitimacy.
• Operate computer systems and related peripheral equipment.

Fraud and Risk Operator

Manager

• Leading and growing a portfolio of operator partnerships across regulated global markets
• Delivering portfolio revenue growth through structured account management and disciplined forecasting
• Executing multi-year Strategic Account Plans aligned to regional commercial priorities
• Identifying scalable growth opportunities across products, markets, and partnerships
• Ensuring best-in-class account management standards across the portfolio
• Working closely with the wider Commercial team and cross-functional stakeholders
• Shaping customer strategy and influencing product direction through market insight

Senior Commercial Manager

Operations

• Own and proactively drive the website roadmap, seeing opportunities to boost user experience, performance, search visibility, accessibility, and operational efficiency.
• Manage and refine Adobe Experience Manager (AEM) websites, using Edge Delivery Services to promote scalable and efficient web experiences.
• Complete hands-on website updates, improvements, and frontend optimizations using HTML, CSS, and JavaScript.
• Partner cross-functionally with marketing, product, analytics, technology, and external partners to implement and improve digital experiences.
• Lead ongoing website optimization initiatives focused on UX, engagement, conversion performance, and discoverability.
• Drive technical SEO initiatives including structured data, AEO, GEO, metadata strategy, and AI discoverability guidelines.
• Support Adobe Commerce optimization efforts, including merchandising and digital customer experience improvements.
• Track and optimize Core Web Vitals, Lighthouse scores, analytics configurations, and website tracking results.
• Maintain website governance standards, accessibility compliance, operational health, and content quality across digital properties.
• Serve as the primary point of contact for website operations and optimization initiatives across internal collaborators and external partners.
• Coordinate content publishing and ensure alignment with brand standards, user experience guidelines, accessibility requirements, and platform governance.
• Ensure all web and digital activities align with relevant regulations, standards, and internal compliance requirements.
• Stay informed on evolving web technologies, Adobe platform capabilities, SEO trends, search developments guided by AI, and digital experience guidelines.

Website Operations & Optimization Manager

• Install, convert, troubleshoot, repair, and remove gaming machines
• Perform routine maintenance on gaming machines
• Respond promptly to customer calls and emergency requests
• Maintain inventory accuracy and follow the parts inventory process
• Support customers with technical inquiries and documentation

Data Engineer

• Define and evolve enterprise data architecture principles, standards, and build specifications.
• Produce detailed technical development artifacts including data flow diagrams, process flows, and system interactions.
• Partner with collaborators to map processes, data flows, and system dependencies end-to-end and translate complex business processes into clear data and process flow builds.
• Design end-to-end data lifecycle within the enterprise data platform, from source systems through standardization to consumption.
• Develop and maintain conceptual, logical, and physical data models that align with enterprise standards.
• Establish and enforce data modeling standards, naming conventions, and documentation practices.
• Define and manage data abstraction layers (conceptual, logical, physical, semantic).
• Apply guidelines across 3NF, dimensional, and Data Vault modeling approaches.
• Ensure alignment between business definitions, data structures, and downstream consumption needs.
• Build and maintain canonical data models to enable consistency across systems and domains.
• Define enterprise integration patterns for data sharing (cloud share, batch, streaming, APIs, event-driven) and their appropriate use.
• Architect for interoperability across platforms, enabling decoupled and reusable data assets.
• Define data contracts and interface specifications between producers and consumers.
• Make and detail architecture trade-offs (e.g., normalization vs usability, latency vs consistency).
• Promote data quality, lineage, and governance throughout data flows.
• Perform data analysis and data profiling to validate assumptions and inform builds.
• Guide and mentor team members on architectural standards and technical build guidelines.

Enterprise Data Architect

Data Scientist

• Leverage data science, machine learning, and advanced analytics to solve business problems and provide actionable insights.
• Plan and complete complex projects using statistical applications, big data analyses, and machine learning.
• Develop innovative analytic solutions, models, and automation processes to support commercial strategy.
• Build and support data models, algorithms, and statistical analyses for meaningful insights.
• Stay updated on emerging data engineering technologies and trends, evaluating and implementing appropriate tools.
• Collaborate with the BI team to improve reporting and visualizations for collaborators.
• Partner with the Enterprise Data & Insights team to develop and deploy data science models.
• Provide analytical commentary on industry trends and impacts.
• Present recommendations and results clearly to various audiences.
• Measure and report the impact of deployed models on business outcomes.

Full-stack Engineer

• Develop high impact casino games for our global customers
• Strong C++ programming skills
• Good Linux and Windows development & debugging experience
• Ensure timely deliveries with agreed quality of all the tasks undertaken by the team
• Work with Sr. Management to accomplish business goals

Senior Partner Success Manager

Commercial Director

Field Service Technician

Principal Engineer, C++ Developer

Senior QA AI Engineer

Business Intelligence Analyst II

Compliance AML, Responsible Gaming Specialist

Trade Compliance Specialist, Americas

Fraud and Risk Operator

Senior Commercial Manager

Website Operations & Optimization Manager

Field Service Technician

Enterprise Data Architect

Data Scientist

Senior Tech Lead