Field Service Technician

Aristocrat

Field Service Technician responsible for troubleshooting, maintaining, and installing gaming machines at Aristocrat Gaming. Engaging with customers and providing technical support in a dynamic environment.

Posted 6/17/2026full-timeRemote • New York • 🇺🇸 United StatesSeniorLead💰 $22 - $32 per hourWebsite

About the role

Key responsibilities & impact

Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines
Perform routine maintenance on gaming machines
Respond promptly to customer calls and emergency requests
Complete Pre-Site Surveys and perform service activities assigned
Maintain inventory accuracy and support customers with technical inquiries
Report on trends, needs, and service challenges

Requirements

What you’ll need

High school diploma, GED, or equivalent work experience
At least 21 years of age
Clean and valid driver’s license with an insurable driving record
Able to acquire a gaming license as required
Willing to do daily travel in the assigned territory
Self-starter, flexible, adaptable, highly organized, and proactive
Passion for technology and solving problems

Benefits

Comp & perks

Health, dental, and vision insurance
Paid time off
401(k) plan with employer matching

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

installing gaming machinestroubleshooting gaming machinesrepairing gaming machinesroutine maintenanceinventory managementtechnical support

Soft Skills

customer serviceproblem-solvingflexibilityadaptabilityorganizationproactivityself-starter

Certifications

gaming license