Senior Partner Success Manager

Aristocrat

Senior Partner Success Manager at Aristocrat focusing on iGaming partnerships and strategic success initiatives. Building relationships and optimizing game performance in online gaming market.

Posted 6/17/2026full-timeMassachusetts, Missouri, Nevada, Tennessee, Texas • 🇺🇸 United StatesSenior💰 $83,365 - $154,820 per yearWebsite

About the role

Key responsibilities & impact

Conduct market analysis and research, communicating findings to key partners to inform strategic decisions
Report game performance, sharing competitive insights that help steer our business
Convey game roadmaps to partners and operators, ensuring prioritized delivery of top-tier content
Collaborate with operators and partners to develop comprehensive marketing plans for our content
Optimize Aristocrat Interactive’s commercial, promotional, and on-site content proposition for customers, ensuring it meets and exceeds relevant benchmarks
Identify and develop business opportunities with our customers by upselling and cross-selling products, features, content, and new market opportunities
Provide ongoing account management to assigned customers, ensuring their needs are met and exceeded
Attain annual sales objectives, showing skill in accurate and strategic forecasting
Coordinate tracking, reporting, and analysis of performance metrics, showing a keen interest in data and a desire for deeper insights
Lead in-depth monthly and quarterly performance reporting, providing insights, recommendations, and strategic focus points to customers
Ensure educated delivery of both marketing and technical documentation to partners
Handle and prioritize operators’ daily issues in conjunction with internal support functions
Identify and coordinate training requirements to improve partner performance
Support product pipeline prioritization from a commercial value perspective, contributing to continuous improvement decisions
Represent Aristocrat Interactive to assigned partners, taking ownership of relationships and outcomes
Regular travel to meet customers will be encouraged, encouraging strong and lasting connections

Requirements

What you’ll need

Experience in a similar iGaming commercial supplier role or technology-based high-growth industries
Previous experience managing large accounts, demonstrating proven success
An elevated understanding of technology and delivery principles
Experience in making decisions based on data, with a curiosity to explore further for improved insights
A tenacious personality with an inner drive to achieve outstanding results
Strong account and project management skills, showcasing a strategic and goal-focused approach
Excellent communication, networking, and relationship-building skills
A passion for online gaming and a detailed understanding of legal agreements related to e-gaming
The ability to conduct complex negotiations and deliver confident presentations with gravitas

Benefits

Comp & perks

Health, dental, and vision insurance
Paid time off
401(k) plan with employer matching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

market analysisdata analysisaccount managementproject managementsales forecastingperformance reportingnegotiationpresentation skillsmarketing planningupselling

Soft Skills

communicationrelationship buildingstrategic thinkingtenacitygoal-focusedcollaborationcuriosityproblem-solvingleadershipcustomer service