Salary
💰 £24,000 - £26,000 per year
About the role
- Provide administrative support of Arden’s quality assurance and enhancement processes and procedures including academic misconduct, student disciplinary, student appeals and exceptional mitigating circumstances.
- Process results and grades for students and produce certificates awarded at graduation.
- Work in a fast-paced environment supporting the Quality and Registry team and student administration functions including governance, marking and assessment.
- Report to the Quality Team Leader and support team operations.
Requirements
- Strong Administrative and customer service skills
- Experience of working with database systems and excel reporting spreadsheets or data dashboards
- Strong problem solving skills
- Ability to plan, organise and prioritise workloads, to meet specific deadlines in a high-pressured environment.
- Desirable: Experience of working in a Higher Education/Further Education environment.
- Desirable: Knowledge of quality assurance or registry processes in an educational context.
- Desirable: Experience of working with student record systems or large IT record systems