Arch Capital Group Ltd.

Compliance

• Coordinate with the claims organization, including Third Party Administrators (TPAs)
• Monitor and identify relevant regulatory changes and determine potential impact to the claims organization
• Communicate regulatory changes to appropriate business units and identify required system or process changes
• Gather data to prepare and analyze compliance-managed regulatory reports and data calls; timely submit state-specific annual/quarterly reports
• Coordinate responses to inquiries by State Departments of Insurance and serve as intermediary between business, handling entity, and State Departments
• Coordinate Claims Audits conducted by State Departments; analyze and assess audit reports and complaints to identify performance issues
• Review state report cards and metrics on claims processing and reporting and work with TPAs and Arch staff to remediate issues
• Foster working relationships with regulatory bodies and Arch business groups supporting Compliance efforts
• Monitor claims operational control structure and recommend changes based on audit feedback
• Drive continuous improvement and development of claim control library/documentation
• Support internal audit processes and assist with enterprise-wide Compliance best practices and delivery of compliance training
• Conduct periodic compliance quality reviews for both internal claim departments and TPAs
• Instrumental in building the Claims Compliance function, reporting to the Vice President of Claims Compliance

Senior Claims Compliance Analyst

Financial Planning and Analysis

• Gain hands on experience in the Insurance industry.
• Work alongside talented members of the specialty insurance industry.
• Develop relevant expertise in various aspects of the field.
• Provide challenging work that benefits both the intern and Arch.
• Participate in learning activities and receive ongoing feedback.
• Potential to be identified for full-time opportunities.

Summer Finance Intern

Risk

• Support Arch Insurance Construction business unit by managing risk control services and collaborating closely with underwriting to ensure profitable insurance placements
• Assess construction-related risks and develop risk control strategies
• Implement risk improvement efforts including developing and delivering risk control improvements and training to reduce losses
• Conduct loss analyses, contractual risk transfer reviews, and fleet risk management
• Prequalify risks, assess workers’ compensation, general liability, and auto liability exposures, and provide detailed feedback on loss history and unusual claims
• Coordinate with claims management for integrated service delivery

Director, Risk Control, Middle Market Construction

Vice President

• Lead a team of underwriting professionals for Middle Market Property & Casualty accounts
• Oversee technical underwriting and account management targeting Real Estate, Hospitality, Manufacturing, and Healthcare industries
• Collaborate with retail brokers to attract and retain accounts
• Manage a portfolio of new and renewal business in accordance with strategy and profitability goals
• Mentor and lead team in negotiating pricing, terms and conditions
• Build and sustain meaningful broker relationships with consistent visibility and accessibility
• Augment training conducted by Chief Underwriting Office and ensure team competency
• Effectively manage referrals within underwriting authority in a timely fashion
• Source, hire and performance manage employees to develop larger responsibilities

Vice President, Middle Market Solutions

• Responsible for technical underwriting and account management of large account construction casualty programs
• Technical underwriting: solicit/review submissions, identify exposures, assess risk, structure loss sensitive programs, price and prepare proposals
• Account management: manage post-bind activities (policy production, compliance, audits, legal agreements, collateral, TPA coordination), renewals and retention, mid-term account reviews
• Sales and marketing: develop/maintain producer and insured relationships, strategic positioning, generate qualified submissions
• Administrative: maintain underwriting and policy file documentation, complete ad hoc projects as assigned
• Arch is a Bermuda-based specialty insurer with global operations

Vice President, Construction

Account Manager

• With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential.
• The Claims Division is seeking a Property Claims Account Manager (CAM) to join the Programs Claim Team.
• Actively manage and effectively oversee assigned business accounts for commercial property claims handled by third party administrators.
• Perform technical claims oversight on claims with an expected value over $50,000.
• Attend mediations and trials.
• Grant reserve and settlement authority on cases above the TPA’s authority.
• Make coverage determinations and review Reservation of Rights and coverage disclaimer letters as prepared by the TPA.
• Complete claims audits at TPA branch claims offices or online.
• Handle or facilitate administrative tasks between Arch and the TPA to ensure seamless service delivery to the client.
• Provide overall portfolio management of the book. Data, analysis, trending and action planning related to audits or other findings.
• Responsible for Portfolio Management of assigned programs, which includes providing support to program-level CAM and Programs Underwriting team in understanding key drivers of activity and loss trends for assigned programs.
• Ensure timely reporting of large losses and anticipated development. Coordinate capture of CAT event data for assigned programs.
• Contribute claim insights to underwriting product development initiatives.
• Provide monthly updates to stakeholders on claim key performance indicators.
• Proactively review pending TPA files for potential oversight intervention.
• Act as the Arch Property claims contact for assigned Property accounts written by Programs, including participating in client set-up meetings, telephonic and in person claims reviews, mid-term meetings, and resolving claims or service issues.
• Conduct periodic Quality Assurance Audits of TPA performance consistent with claim handling guidelines and collaborate with TPA on action plans for improvement.
• Work with Underwriting and Risk Control to assist in the risk selection process.
• Provide feedback on any claims, legal or jurisdictional issues, and address potential solutions to current claims or service problems.
• Participate in meetings with brokers and/or prospective accounts/program managers.
• Identify loss trends on an account or book of business level.
• Conduct due diligence reviews on new TPA’s.
• Collaborate with other internal business units such as Finance, IT and Legal on any issues, trends or projects that arise.
• Address state and federal regulatory issues (state insurance department audits/complaints, etc.).

Senior Claims Compliance Analyst

Summer Finance Intern

Director, Risk Control, Middle Market Construction

Vice President, Middle Market Solutions

Vice President, Construction

Claims Account Manager, Property