Arch Capital Group Ltd.

Senior Claims Compliance Analyst

Arch Capital Group Ltd.

full-time

Posted on:

Location: Illinois • 🇺🇸 United States

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Salary

💰 $85,295 - $148,902 per year

Job Level

Senior

About the role

  • Coordinate with the claims organization, including Third Party Administrators (TPAs)
  • Monitor and identify relevant regulatory changes and determine potential impact to the claims organization
  • Communicate regulatory changes to appropriate business units and identify required system or process changes
  • Gather data to prepare and analyze compliance-managed regulatory reports and data calls; timely submit state-specific annual/quarterly reports
  • Coordinate responses to inquiries by State Departments of Insurance and serve as intermediary between business, handling entity, and State Departments
  • Coordinate Claims Audits conducted by State Departments; analyze and assess audit reports and complaints to identify performance issues
  • Review state report cards and metrics on claims processing and reporting and work with TPAs and Arch staff to remediate issues
  • Foster working relationships with regulatory bodies and Arch business groups supporting Compliance efforts
  • Monitor claims operational control structure and recommend changes based on audit feedback
  • Drive continuous improvement and development of claim control library/documentation
  • Support internal audit processes and assist with enterprise-wide Compliance best practices and delivery of compliance training
  • Conduct periodic compliance quality reviews for both internal claim departments and TPAs
  • Instrumental in building the Claims Compliance function, reporting to the Vice President of Claims Compliance

Requirements

  • Must have at least 5-7 years’ Claims Compliance experience
  • P&C claims knowledge
  • Knowledge of state insurance regulations
  • Efficient organization and project management skills
  • Familiarity with Walters Kluwer, Lexis/Nexis or similar subscription services
  • Proficiency with the suite of Microsoft products such as Excel, Word, PowerPoint
  • Ability to effectively communicate ideas, issues and solutions
  • Ability to communicate effectively with external business partners
  • Working knowledge of SOX controls and testing is preferred
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