Arcadia Cold

Customer Support

• Provide Customer Service assistance and guidance for their assigned site
• Handle all customer requests, order entry, and generate customer reports as needed
• Review receipts/outbounds for accuracy
• Invoice and verify accounts accurately and in a timely manner
• Verify inventory and notify customers of potential shortages
• Serve as the first point of contact to resolve customer issues
• Maintain and file documentation in an organized way
• Perform other duties and special projects as needed

Customer Service Representative