Director, Technical Operations
Paramount
Director, Portfolio Operations – Hospitality
Aramark
full-time
Posted on:
Location Type: Office
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $150,000 per year
Job Level
Lead
About the role
- The Director, Portfolio Operations is responsible for developing and managing strategic relationships with key national accounts.
- This role involves driving sales growth, ensuring customer satisfaction, achieving revenue targets and client relations.
- Manage and guide the activities of your management team
- Set the strategic/tactical direction for each account
- Develop and implement portfolio strategies for increasing sales and profits through national client
- Create, build and maintain positive business relationships with Aramark's current and prospective clients
- Grow existing annual customer revenues by adding new products and services, adding new locations and price increases
- Responsible to manage both client and Aramark budgets.
- Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
- Identify client needs and communicate operational progress.
- Understand contractual obligations and leverage opportunities.
Requirements
- Bi-lingual in English & Spanish a plus
- 5-10 years of experience as a District Manager level or equivalent preferred including P&L responsibility within the hospitality, retail, or food and beverage industries
- Bachelor’s degree is generally required to be successful; advanced degree in business or related field is desired
- Demonstrated leadership and team management skills with a broad knowledge of management practices, business judgement and client/consumer interaction.
- Confirmed ability to hire, assess, develop, and grow hard-working talent
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities with contract terms and conditions to address operational issues
- Established communication and teamwork skills to work with all levels within the organization from the front-line associate through senior leadership
- Strong customer focus and relationship-building capabilities
- Strategic thinking and problem-solving abilities
- High level of integrity and professionalism
- Ability to work independently and as part of a team
- Must be able to create systems and processes to manage remotely
- Willing to travel up to 60%.
Benefits
- Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
- Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L responsibilityportfolio strategiessales growthcustomer satisfactionbudget managementcontractual requirementsstrategic directiontactical directionteam managementbusiness judgement
Soft skills
leadershipteam managementcommunicationrelationship-buildingstrategic thinkingproblem-solvingintegrityprofessionalismindependencecollaboration
Certifications
Bachelor’s degreeadvanced degree in business or related field
