Oversee the portfolio event process, encompassing onboarding new accounts, managing terminations, facilitating in-kind transfers, and modifying existing portfolios
Identify opportunities to enhance operational processes and mitigate potential risks
Collaborate cross-functionally to develop and implement innovative client solutions, while enhancing existing processes to elevate the client experience
Assist in documenting project phases and preparing summary reports for management review
Coordinate activities across various departments, including Client Management, Client Servicing, Portfolio Management, Product Management, Legal, Compliance, Funds Administration, Analytics, Performance, and Operations, as well as with external stakeholders such as clients, banks, and transition managers
Foster a collaborative team environment by building strong relationships and demonstrating how each team member contributes to the overall success of projects
Engage in all stages of the client portfolio lifecycle, sharing responsibility for key implementation decisions
Requirements
Minimum of a bachelor’s degree required
Minimum 5 years of professional experience within Client Operations in the financial services industry, preferably focused on fixed income
Demonstrated knowledge of the portfolio event process
Working knowledge of economics, fixed income fundamentals, or portfolio management
Prior experience working in/with Client Management and/or Transitions Management
Strong project management skills
Experience automating business processes utilizing workflow automation, business intelligence, or other productivity tools
Experience in investment operations or with derivatives
Benefits
Health insurance
Professional development opportunities
Discretionary bonus
Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.