Aptive Resources

Manager

• Serve as the Contractor's primary contract manager, formulating and enforcing work standards, assigning contractor schedules, and resolving work discrepancies to ensure overall contract performance meets VA HEFP SEP program requirements.
• Manage all contractor on-boarding activities and coordinate the orientation of new contract staff, ensuring personnel are fully prepared to meet VA access, compliance, and operational requirements from day one.
• Act as the principal point of contact for contract-related issues, working directly with the COR, technical representatives, and Contracting Officer to address performance concerns, contract modifications, and compliance matters in a timely and professional manner.
• Lead senior management briefings and present program status, performance metrics, risks, and improvement opportunities to VA leadership and executive stakeholders, serving as a recognized expert in program management best practices.
• Coordinate the identification, documentation, and communication of program risks and schedule/cost variances to HEFP Program Engineers, and actively manage mitigation strategies to maintain project execution on track.
• Continuously oversee contract performance and proactively identify opportunities for program improvement, process optimization, and efficiency gains aligned with VHA healthcare engineering and sustainability objectives.

Contract Manager – Subject Matter Expert, Program Implementation

Program Manager

• Provide overall leadership, strategic direction, and operational oversight for large-scale federal transition assistance programs
• Oversee program management, staffing, operational deployment, risk mitigation, quality assurance, and stakeholder coordination
• Serve as the primary point of contact with Government leadership, ensuring all contractual deliverables, schedules, reporting requirements, and performance standards are met
• Lead cross-functional teams responsible for curriculum development, training operations, onsite support services, data analysis, and modernization initiatives
• Manage project implementation plans, staffing strategies, operational readiness, and continuous improvement efforts
• Ensure compliance with all security, privacy, and quality control requirements
• Monitor program risks and support the delivery of transition assistance services to approximately 200,000 transitioning Service members annually across more than 300 military installations worldwide

Project Manager

• Oversee the curriculum development efforts for a large-scale contract for the federal government.
• Assist with project management duties, as assigned, by the program manager for the contract and government stakeholders.
• Oversee the development of course materials, scripts, exercises, classroom or self-study manuals, and other teaching aids.
• Design and redesign education and training content to ensure maximum participation as well as engagement with and understanding of course materials.
• Support the recording of metrics and measurements to track the performance of course materials.
• Assist with reporting information required under the contract to federal clients, ensuring all reports are accurate, timely and thorough.
• Work closely with the program manager for the contract to identify and resolve issues related to quality, performance, schedule, staffing and financials.
• Provide direct expert advice and support the development of project management, operational and schedule best practices, processes, standards, and procedures.
• Serve as a primary client point of contact, responding to requests for support and providing guidance on the curriculum and training efforts.
• Assist with the development and maintenance of critical project management documents such as project management plans, Work Breakdown Structures, Integrated Master Schedules, reports and more, as required.
• Ensure delivery of high-quality deliverables.
• Evaluate analytical results and develop new and adapted analytical techniques.
• Provide performance analysis and process improvement using industry best practice methodologies and tools.

Project Manager – Curriculum Design and Development Lead

• Overseeing the day-to-day execution, coordination, and management of program operations supporting large-scale federal transition assistance services for military Service members and Veterans
• Managing workforce operations, monitoring performance metrics, supporting staffing and deployment activities
• Tracking operational risks and ensuring continuity of services across all assigned locations
• Overseeing operational reporting and facilitating communication between stakeholders
• Supporting training and onboarding initiatives and assisting with implementing quality assurance and process improvement efforts
• Ensuring operational alignment with program management plans and supporting issue resolution

Project Manager – Operations Lead

Data Analyst

• responsible for leading data analysis, reporting, and performance evaluation activities in support of large-scale federal transition assistance programs.
• oversees the collection, management, interpretation, and presentation of program data to support operational effectiveness, strategic planning, and continuous program improvement.
• works closely with Government leadership, operational teams, and stakeholders to develop actionable insights, performance metrics, dashboards, and analytical products.
• manages the development and implementation of performance analysis frameworks, conducts program evaluations, and identifies trends, gaps, and emerging issues impacting transition assistance services.
• responsible for coordinating data integration from multiple government and partner sources, conducting quantitative and qualitative analyses, and preparing executive-level reports, briefings, and recommendations.
• supports strategic action planning by delivering analytics that measure program outcomes, operational performance, customer engagement, and service effectiveness.
• collaborates with program managers and technical teams to ensure timely, accurate, and compliant reporting while supporting continuous improvement initiatives and modernization efforts.

Project Manager – Data Analytics Lead

Proposal Manager

• Create calendars and milestones for simultaneous bids and confirming adherence to timelines
• Develop outlines to create compelling, innovative, and complaint approaches
• Create proposal artifacts: matrices, tables, graphs, executive summaries, and management approaches
• Track Q&A’s; reviewing and identifying changes, documenting and distributing/discussing the changes with the bid team
• Ensure past performance/resume updates are timely and completed with relevant team members
• Coordinate proposal kick off, color review and lessons learned meetings; verify any action items and comments are completed
• Review draft content to ensure proposal content flows, is consistent, and compliant
• Support desktop publishing to finalize proposal content
• Coordinate with graphic designers to create visually appealing bids that meet corporate standards
• Provide quality control and feedback on process or procedure improvement within department and/or cross-functionally.
• Assist in identifying needs for and/or managing strategic library content.
• Ensure adherence to standards and templates to present a consistent appearance/style across proposal responses.
• Use existing proposal response library to effectively address recurring content inquiries and develop tailored RFx responses.

Senior Proposal Manager

Operations

• Evaluate current-state radiology and teleradiology operations
• Assess operational effectiveness, staffing utilization, workflow efficiency, and service reliability across supported facilities
• Provide recommendations to improve radiology workflow execution, scalability, and operational sustainability
• Conduct workflow mapping and process analysis across clinical operations and technical support functions
• Support development of demand-capacity models and performance threshold analyses
• Collaborate with quality management stakeholders to support future-state recommendations

Radiology Operations – Enterprise Imaging SME

• Track EHR Council actions and escalate identified risks.
• Contribute to solving complex Council issues.
• Drive rapid decision-making within Tier 1 of the Tiered Resolution Pathway.
• Facilitate and document meetings for VHA EHRM Tier 1 SME Teams, Workgroups and other stakeholders.
• Conduct project plan reviews with Oracle Health Integrated Solution Services Engagement Owner (ISS EO) and EHRM-IO Solution Advisor.
• Keep Tier 1 SME Team Co-Leads and Members informed about needed actions or updates.
• Provide status updates to keep Tier 1 SME Team Co-Leads informed about task ownership and actions.
• Update VHA Leadership team on Tier 1 SME Team activities, issues, needs, and process improvement recommendations.
• Develop EHRM Council Bi-Weekly Status Reports.
• Review Change Control Log and ensure the Tier 1 SME Team has reviewed, updated, and approved requests prior to presentation at the Change Control Board for approval.
• Collaborate with EHRM-IO Solution Advisor/Solution Management Administrator to contribute and facilitate SME members’ workflow designs.
• Support project management activities including coordinating and driving multiple tasks and project teams, distributing project communications, and participating in various SME team activities, meetings and events.
• Work with clients to develop, refine and maintain processes, guidelines, rules and interdisciplinary structures in alignment with government priorities and coordinate decisions and tasks.
• Support strategic communications and change management efforts including, but not limited to, identifying target stakeholders; developing a variety of outreach and communications materials; providing executive communications support; updating, executing, and maintaining a comprehensive communications plan; and creating training products for stakeholder management and engagement.

Operations Analyst

Financial Planning and Analysis

• Provide financial management, budget modeling, and cost analysis expertise supporting the National Teleradiology Program (NTP) Program Assessment
• Evaluate current-state funding structures, charge methodologies, staffing cost models, and operational cost drivers associated with NTP clinical operations
• Support development of decision-ready financial recommendations that align staffing, operational performance, technical support requirements, and projected enterprise growth with sustainable funding and resource allocation strategies
• Work closely with program leadership, operational analysts, enterprise imaging SMEs, and Government stakeholders to evaluate financial implications of current and future-state operating models

Senior Budget Analyst

Engineer

• Provide advanced technical and programmatic support to Veterans Health Administration (VHA) Office of Healthcare Technology Management (HTM)
• Support national-level initiatives aimed at standardizing, deploying, and sustaining telehealth capabilities across VA medical centers
• Apply deep expertise in biomedical engineering, healthcare technology management, and system integration to enhance safety, reliability, and performance of telehealth technologies
• Collaborate with cross-functional stakeholders to support system implementation, testing, and operational readiness while ensuring compliance with cybersecurity, patient safety, and regulatory requirements
• Contribute to program assessments, support incident response, and medical device investigations

Senior Telehealth Technology SME, Biomedical Engineer

Events

• Develop and execute integrated communications strategies that promote program objectives
• Enhance stakeholder engagement and support the adoption of virtual care solutions across a national healthcare network
• Work closely with program leadership, clinical stakeholders, and technical teams to translate complex initiatives into clear, compelling messaging tailored to diverse audiences
• Plan and execute strategic communications campaigns, developing executive-level briefings and outreach materials
• Coordinate internal and external events such as workshops, trainings, and national rollouts
• Oversee messaging consistency, branding, and content development across communication channels
• Support change management and user adoption efforts tied to telehealth and health IT deployments
• Manage event logistics, stakeholder coordination, and post-event reporting
• Continuously assess communication effectiveness and identify opportunities to improve engagement and program visibility in alignment with VHA mission priorities

Strategic Communications Lead

Administrative Assistant

• Provide comprehensive operational and administrative support to the Veterans Health Administration (VHA) Office of Healthcare Technology Management (HTM)
• Ensure the smooth day-to-day functioning of program activities
• Support leadership and staff in coordinating meetings, managing communications, and maintaining organized documentation
• Interact with a wide range of stakeholders, including program leadership, clinicians, technical teams, and government personnel
• Schedule and coordinate meetings, prepare agendas and meeting materials, and document notes and action items
• Manage correspondence, maintain program documentation and files, and support reporting and tracking activities
• Coordinate travel and event logistics, support onboarding and administrative processes, and assist with the preparation of briefings, reports, and other program deliverables

• Direct and manage complex programs supporting federal clients
• Lead cross-functional teams, coordinating efforts across directorates and partners
• Oversee program lifecycle activities, including planning and execution
• Develop strategic roadmaps and program governance structures
• Support governance bodies with transparent reporting
• Implement and mature Agile methodologies
• Drive policy and process alignment
• Develop data-driven strategies to enhance operational efficiency
• Provide oversight across multiple concurrent projects
• Deliver comprehensive documentation including business requirements

Program Manager – Subject Matter Expert

Business Analyst

• Lead independent, authoritative analysis of current and future-state EHRM business processes, identifying inefficiencies, bottlenecks, and leverage points using quantitative methods.
• Design, implement, and maintain statistically valid outcome measurement frameworks that quantify program impact (e.g., ROI, cycle time reduction, error rates, adoption velocity, clinical and operational KPIs).
• Translate complex program outcomes from the CPMO/OCI team into clear, math-based metrics that are traceable to organizational strategic objectives.
• Apply advanced statistical techniques (regression, hypothesis testing, confidence intervals, predictive modeling, etc.) to validate assumptions, forecast outcomes, and measure program performance with mathematical rigor.
• Develop and own program-level dashboards and scorecards that provide real-time, tangible visibility into progress against targets.
• Conduct deep-dive root-cause analyses using data-driven methods to support rapid decision-making cycles.
• Utilize project management tools (boards, epics, metrics, custom fields, reports, and dashboards) to capture, track, and report on all process and outcome data.
• Drive Agile and Lean Portfolio Management (LPM) practices to ensure backlog prioritization, capacity planning, and value delivery are grounded in quantitative evidence.
• Partner with technical and clinical teams, working closely with and reporting to our Principle Agilist to embed metrics directly into project management workflows and program ceremonies.
• Apply strong program management disciplines to ensure analytical deliverables are on-time, on-budget, and aligned with EHRM governance requirements.
• Facilitate cross-functional workshops and decision forums, presenting quantitative findings with authority to senior leadership.
• Continuously improve the program’s measurement maturity by identifying and implementing new data sources and analytic methods.
• Serve as the trusted advisor to the CPMO/OCI team and EHRM program leadership. Translate statistical insights into clear business narratives and visuals that influence decisions, resource allocation, and policy changes.