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Management Analyst – EHR Research Study Build, Maintenance Support
Aptive ResourcesManagement Analyst supporting the Office for the Sustainment & Implementation of Research EHR Solutions in VA. Coordinating intake, assessment, tracking, and communication of research-related EHR build needs.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EHR implementationdata managementrequirements gatheringdatabase maintenancesurvey administrationreportingprocess improvementworkflow documentationtracking systemsclinical research operations
Soft Skills
organizational skillstime managementanalytical skillscritical thinkingproblem-solvingverbal communicationwritten communicationcustomer servicestakeholder engagementcollaboration
Tools & Technologies
REDCapMicrosoft Office SuiteWordExcelPowerPointOutlookTeams
Industry Keywords
public healthhealth informaticshealthcare administrationresearch administrationprogram operationsoperational workflowsdata validationsustainment activitiesstakeholder coordinationpublic trust clearance
About the role
Key responsibilities & impact- Support implementation and sustainment activities associated with research-related Electronic Health Record (EHR) solutions.
- Administer surveys and site assessments to identify research study build, maintenance, and sustainment requirements.
- Gather, document, analyze, and track study-specific requirements, requests, scope changes, and implementation needs.
- Maintain REDCap databases and ensure project information, survey results, study requirements, and status updates remain accurate and current.
- Verify, organize, validate, and clean project-related data to support reporting and operational decision-making.
- Coordinate communication among researchers, study teams, VHA facilities, OSIRES personnel, and other stakeholders.
- Schedule meetings, prepare agendas, document meeting minutes, track action items, and support follow-up activities.
- Develop and maintain trackers, status reports, requirement logs, and workflow documentation.
- Monitor progress of study build and sustainment activities and help ensure timely completion of assigned actions and milestones.
- Assist in development and refinement of processes, SOPs, job aids, templates, and other operational materials supporting program growth and standardization.
- Identify issues, risks, and opportunities for process improvement and assist in developing practical solutions.
- Support stakeholder engagement and coordination activities associated with ongoing EHR deployments and sustainment efforts.
Requirements
What you’ll need- Bachelor's degree in Public Health, Health Informatics, Business Administration, Healthcare Administration, Research Administration, or a related field
- 4+ years of experience supporting program operations, healthcare operations, clinical research operations, EHR implementation, research administration, or related activities
- Hands-on experience with tools like REDCap, including survey administration, database maintenance, reporting, and data management activities
- Experience gathering requirements, maintaining tracking systems, coordinating stakeholders, and supporting operational workflows
- Experience validating, documenting, organizing, and maintaining large datasets
- Strong organizational and time management skills with the ability to manage multiple priorities and deadlines
- Strong analytical, critical thinking, and problem-solving skills
- Excellent verbal and written communication skills
- Strong customer service and stakeholder engagement skills
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams
- Ability to work independently and collaboratively in a fast-paced environment
- Ability to obtain and maintain a public trust clearance
- Legal authorization to work in the United States
Benefits
Comp & perks- remote work options
- potential for extension into the next option year based on contract continuation and program needs