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Management Analyst – EHR Research Study Build, Maintenance Support
Aptive ResourcesManagement Analyst supporting the Office for the Sustainment & Implementation of Research EHR Solutions in VA. Coordinating intake, assessment, tracking, and communication of research-related EHR build needs.
About the role
Key responsibilities & impact- Support implementation and sustainment activities associated with research-related Electronic Health Record (EHR) solutions.
- Administer surveys and site assessments to identify research study build, maintenance, and sustainment requirements.
- Gather, document, analyze, and track study-specific requirements, requests, scope changes, and implementation needs.
- Maintain REDCap databases and ensure project information, survey results, study requirements, and status updates remain accurate and current.
- Verify, organize, validate, and clean project-related data to support reporting and operational decision-making.
- Coordinate communication among researchers, study teams, VHA facilities, OSIRES personnel, and other stakeholders.
- Schedule meetings, prepare agendas, document meeting minutes, track action items, and support follow-up activities.
- Develop and maintain trackers, status reports, requirement logs, and workflow documentation.
- Monitor progress of study build and sustainment activities and help ensure timely completion of assigned actions and milestones.
- Assist in development and refinement of processes, SOPs, job aids, templates, and other operational materials supporting program growth and standardization.
- Identify issues, risks, and opportunities for process improvement and assist in developing practical solutions.
- Support stakeholder engagement and coordination activities associated with ongoing EHR deployments and sustainment efforts.
Requirements
What you’ll need- Bachelor's degree in Public Health, Health Informatics, Business Administration, Healthcare Administration, Research Administration, or a related field
- 4+ years of experience supporting program operations, healthcare operations, clinical research operations, EHR implementation, research administration, or related activities
- Hands-on experience with tools like REDCap, including survey administration, database maintenance, reporting, and data management activities
- Experience gathering requirements, maintaining tracking systems, coordinating stakeholders, and supporting operational workflows
- Experience validating, documenting, organizing, and maintaining large datasets
- Strong organizational and time management skills with the ability to manage multiple priorities and deadlines
- Strong analytical, critical thinking, and problem-solving skills
- Excellent verbal and written communication skills
- Strong customer service and stakeholder engagement skills
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams
- Ability to work independently and collaboratively in a fast-paced environment
- Ability to obtain and maintain a public trust clearance
- Legal authorization to work in the United States
Benefits
Comp & perks- remote work options
- potential for extension into the next option year based on contract continuation and program needs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EHR implementationdata managementrequirements gatheringdatabase maintenancesurvey administrationreportingprocess improvementworkflow documentationtracking systemsclinical research operations
Soft Skills
organizational skillstime managementanalytical skillscritical thinkingproblem-solvingverbal communicationwritten communicationcustomer servicestakeholder engagementcollaboration