Aptarro

IT Support

• Develop and maintain the enterprise architecture roadmap covering applications, data, infrastructure, and security.
• Translate business strategies into actionable architecture frameworks and technology standards.
• Ensure architectural alignment with organizational goals, scalability needs, and regulatory requirements.
• Define and enforce architecture principles, guardrails, and best practices.
• Lead architecture reviews, solution evaluations, and technology selections.
• Provide architectural oversight for major initiatives, ensuring systems integrate effectively.
• Engage with business leaders to understand strategy, pain points, and future needs.
• Drive cloud strategy, modernization, and digital transformation initiatives.
• Maintain enterprise architecture documentation, diagrams, standards, and system inventories.

Enterprise Architect

Product Designer

• Design end-to-end product experiences for complex denial prevention workflows – pattern review, rule recommendation, rule enablement, and outcome monitoring
• Create wireframes, user flows, prototypes, and high-fidelity designs that balance usability with clinical and operational complexity
• Plan and conduct user research independently – including interviews, usability testing, and feedback synthesis – to inform and validate design decisions
• Design data visualizations that communicate denial patterns and actionable insights clearly to non-technical users
• Work embedded with Product and Engineering to iteratively deliver and refine solutions
• Translate ambiguous product requirements into user-centered designs with clear rationale

Designer

• Document and evaluate payer content management workflows within a healthcare revenue cycle environment
• Partner with content, operations, and product teams to surface optimization opportunities and develop actionable recommendations
• Map end-to-end content operations workflows from payer policy data acquisition through rule delivery into production products
• Conduct structured interviews and working sessions to document current-state processes, roles, and handoffs
• Identify inefficiencies, bottlenecks, and redundancies across the content lifecycle
• Develop clear process documentation and current-state maps suitable for leadership and cross-functional review
• Deliver prioritized recommendations for process improvement tied to measurable efficiency gains

Process Designer

Program Manager

• Lead end-to-end program planning and execution across multiple, interdependent workstreams
• Establish and maintain program governance, operating rhythms, and clear accountability
• Facilitate PDLC stage-gate reviews and ensure workstreams move through from discovery through delivery and launch.
• Partner closely with Product, Engineering, Operations and Growth leaders to deliver transformation initiatives
• Translate ambiguous objectives into structured plans, milestones, and success metrics
• Identify, track, and mitigate program risks, dependencies, and constraints
• Provide clear, executive level reporting on progress, risks, and outcomes
• Drive change management and stakeholder alignment across technical and nontechnical teams

Enterprise Architect

Product Designer

Process Designer

Program Manager, Healthcare SaaS