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About the role
Key responsibilities & impact- Document and evaluate payer content management workflows within a healthcare revenue cycle environment
- Partner with content, operations, and product teams to surface optimization opportunities and develop actionable recommendations
- Map end-to-end content operations workflows from payer policy data acquisition through rule delivery into production products
- Conduct structured interviews and working sessions to document current-state processes, roles, and handoffs
- Identify inefficiencies, bottlenecks, and redundancies across the content lifecycle
- Develop clear process documentation and current-state maps suitable for leadership and cross-functional review
- Deliver prioritized recommendations for process improvement tied to measurable efficiency gains
Requirements
What you’ll need- 5+ years in process analysis, business analysis, or operational consulting
- Healthcare RCM or health tech industry experience strongly preferred; deep process methodology skills required
- Demonstrated ability to facilitate working sessions with SMEs and translate findings into structured documentation
- Experience with process mapping tools and methodologies (e.g., value stream mapping, swim lane diagrams)
- Strong communication skills – able to present findings clearly to operational and executive audiences
- Comfortable operating as an independent contributor with minimal direction
- Willing to work as a 1099 Contractor
Benefits
Comp & perks- Equal Employment Opportunity: Aptarro is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state or local protected class.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process analysisbusiness analysisoperational consultingprocess mappingvalue stream mappingswim lane diagramscontent management workflowsefficiency gainscurrent-state documentationrecommendations development
Soft Skills
strong communicationfacilitationindependent contributorcollaborationproblem-solvinganalytical thinkingorganizational skillspresentation skillsstakeholder engagementadaptability