april april

Recruitment

• Support the end-to-end recruiting process (specifically for april Pro and high volume recruitment), including job postings, candidate sourcing, screening, interview coordination, and offer management
• Provide an excellent candidate experience by maintaining clear communication throughout the hiring process
• Partner with hiring managers to understand role requirements and ideal candidate profiles
• Source candidates through job boards, LinkedIn, referrals, and other recruiting channels
• Schedule and coordinate interviews between candidates and hiring teams
• Gather and organize feedback from interviewers to support hiring decisions
• Maintain accurate records in our applicant tracking system
• Assist with developing creative recruiting strategies to attract top talent

Junior Recruiter

• Turn federal and state tax forms and instructions into clean, structured logic our engineering team can actually build from
• Be the go-to tax brain for product and engineering teams when weird, tricky, or “wait… is this allowed?” questions come up
• Test our tax software outputs obsessively (and proudly) to make sure the numbers are right every time
• Stay ahead of changes in the individual tax code so surprises don’t make it into production

Tax Analyst

Marketing

• Translate technical product concepts and outcomes into simple, persuasive static & animated visuals that resonate with B2B buyers
• Collaborate cross-functionally from concept to execution - creative strategy, storyboarding, design, production, iteration, and delivery
• Develop high-performing web assets, to bring product value props and metrics to life
• Produce crisp, persuasive sales enablement materials including decks, one-pagers and case studies to help teams tell a compelling and consistent story
• Design outbound marketing creative across blog, email and social, including static images, GIFs, animations and short-form video
• Create engaging social media assets (static, GIFs, short clips, quote cards) that build brand clarity and drive action
• Support broader brand needs including swag, event booths, conference signage, partner co-marketing, and other campaign moments
• Optimize and maintain brand design systems, templates, and guidance so the company can scale with consistency and speed
• Iterate and improve creative over time based on product updates, performance insights and feedback loop

Senior Marketing Designer

Customer Support

• Support Pro customers via chat by answering tax questions, assisting with document gathering, and providing status updates on their returns
• File individual tax returns and manage rejected returns through resolution
• Conduct customer outreach via messaging and outbound calls as filing deadlines approach
• Consistently meet or exceed goals for customer satisfaction, service quality, and operational efficiency
• Share feedback with leadership and product teams to improve the product, processes, and overall customer experience as we scale

Tax Support Specialist – Temporary

QA Automation Engineer

• Design and develop april’s manual testing and automation processes, tools and infrastructure.
• Be part of our core engineering team developing our services and system architecture.
• Take significant part of the testing & quality assurance processes april-wide and ensure that quality is built into every step of the development life-cycle using the latest technologies and overcoming limitations.
• Help define and drive our best practices and frameworks.
• Work closely with the product team to define the testing strategy and incorporate it in our program plans and roadmap, execute the testing plans and be the advocate for benefits of QA & automation.
• Influence design decisions, architectures, select/evaluate tools, and enforce a quality-based approach.

Senior Automation Engineer

• Prepare tax returns and deliver personalized video consultations to customers of our valued financial partners
• Own the end-to-end client experience—supporting document collection, responding promptly to questions, and building trust in your expertise
• Meet high standards for customer care, service quality, and operational efficiency
• Solve complex filing situations using your professional judgement, tools and support of your manager and team members
• Collaborate with peers and leadership to improve workflows, processes, and our overall service model as we scale
• Be the voice of the customer—sharing insights, surfacing pain points, and identifying opportunities for improvement with product, engineering, and operations teams

Tax Expert – Temporary

Data Entry

• Process transcript request forms by logging into the system, downloading PDFs, entering data accurately, and uploading to the IRS portal
• Handle sensitive information including Social Security Numbers with strict adherence to security protocols
• Maintain consistent data quality and accuracy across all submissions
• Work efficiently through high-volume document processing tasks
• Collaborate with the team to track progress and flag any issues
• Follow established procedures and workflows for document submission