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Tax Expert – Seasonal
april aprilTax Expert providing virtual tax consultations and personalized planning recommendations. Collaborating with clients using april's embedded tax services based in the United States.
About the role
Key responsibilities & impact- Conduct 45 minute client consultations via video calls to understand tax situations, gather key financial details, and identify filing needs and recommend tax-savings and planning opportunities during Eastern Time zone operating hours between 9 AM - 6 PM ET
- Build trust with customers and partners by delivering personalized tax consultations, clear guidance, and actionable tax planning recommendations tailored to each client's goals and circumstances.
- Provide written summaries following each consultation, documenting key findings, tax advice, planning recommendations, and required next steps
- Identify potential tax issues, risks, or optimization opportunities and recommend appropriate resolutions or strategies within scope of expertise
- Document client interactions, key decisions, and required follow-ups in a clear and structured manner to support accurate return preparation
- Share recurring client questions, edge cases, and process gaps with leadership and product teams to improve consultation workflows, tools, and overall client experience
Requirements
What you’ll need- Active EA or CPA credential and a valid PTIN
- 5+ years of paid individual tax prep experience, including at least 30 returns prepared in each of the last two tax seasons with strong preference for remote work experience
- 2+ years of experience conducting virtual tax consultations and providing personalized tax planning recommendations to clients via video.
- Extensive experience preparing moderate to high-complexity returns, including multi-state, self-employment, rental, and investment income
- Proficient with professional tax software, comfortable navigating multiple systems and able to adapt quickly to new technology
- Experience working virtually with tax clients, including the use of client portals, e-signature platforms, secure document sharing, and online meeting tools
- Excellent written and verbal communication skills; able to explain complex tax concepts clearly and simply to customers
- Self-starter mindset—comfortable with change, learning by doing, and excited to help shape the future of the tax industry.
Benefits
Comp & perks- Offers Bonus 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
tax preparationtax planningvirtual consultationscomplex returns preparationmulti-state returnsself-employment incomerental incomeinvestment incomewritten documentationclient interaction
Soft Skills
communication skillstrust buildingpersonalizationself-starter mindsetadaptabilityproblem-solvingclear guidanceactionable recommendationsattention to detailcollaboration
Certifications
EA credentialCPA credentialvalid PTIN