Applied Technical Services, LLC

Business Development Rep

• Identify sales leads and collect pertinent information from clients
• Engage in outside selling activities with roughly 150 -200 customer locations
• Inform clients about ATS services and provide demonstrations
• Cultivate relationships with existing clients to secure their future business
• Utilize customer service and negotiation skills to close deals

Business Development Manager – Testing Services

• Identify sales leads and collect pertinent information from clients with responsibility for achieving designated growth targets
• Proactively engage in outside selling activities with roughly 150 –200 customer locations, expanding relationships within these accounts.
• Inform clients about ATS services and provide demonstrations
• Cultivate relationships with existing clients to secure their future business
• Utilize customer service and negotiation skills to close deals
• Use CRM software and update database regularly
• Support industry and Company related events and activities, including but not limited to retailer events/demos, trade shows, training schools, and regional training center activities.
• Develop mutually beneficial, respectful, and effective relationships with peers to ensure seamless coordination between departments, maximize synergy, and maintain a shared vision, strategy, and focus.

Project Manager

• Enter and verify new assignments and proactively manage projects, including cycle times
• Maintain detailed documentation and update file statuses regularly
• Communicate project status with clients and provide proactive updates
• Assign, manage, and monitor field appraisal teams
• Collaborate with the Quality Assurance team to ensure a high-caliber end product
• Provide exceptional customer service via phone and email, assess client needs, and deliver appropriate solutions
• Maintain consistent communication with field teams
• Answer incoming calls and respond to emails in a timely, professional manner
• Review appraisal reports for accuracy, completeness, and compliance with industry standards and regulations
• Process invoices in accordance with contractual requirements and maintain proper documentation
• Provide feedback on operational issues and inefficiencies to support process improvements
• Assist with additional duties as needed

Appraisal Project Manager

Customer Support

• Answering phone calls and addressing customer inquiries.
• Greeting clients with a friendly and professional demeanor.
• Providing basic administrative assistance for various computer systems used in the calibration laboratory.
• Maintaining the Customer Relationship Management system (CRM).
• Responding to customer service calls, emails, and web requests promptly and courteously.
• Quoting and scheduling field service/onsite jobs to include the monthly schedule.
• Following up with customers on past due invoices.
• Performing shipping and receiving duties, as needed.
• Processing calibration documents for technicians.
• Generating calibration quotes.
• Other duties and responsibility, as necessary.

Customer Service Specialist

Civil Engineer

• Conduct detailed forensic investigations of structural failures, collapses, and construction defects.
• Perform site inspections and gather relevant data to support forensic analysis.
• Prepare clear and concise technical reports outlining findings and conclusions.

Business Development Manager – Testing Services

Business Development Manager – Testing Services

Appraisal Project Manager

Customer Service Specialist

Professional Engineer – Structural Forensics